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Logitech mouse warranty claim, where to send for claim?
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watermineral
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Aug 23 2023, 10:07 AM
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Getting Started

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got 2 logitech mice with both scrolling and double cliking issue. fixed them by replace the scrolling and clicking switch. bought the part from taobao, not that hard i feel. but need some tools.
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ozak
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Aug 23 2023, 10:40 AM
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QUOTE(patienceGNR @ Aug 23 2023, 09:04 AM) Can always engage those who repair mouse. I've replaced the switches for multiple mice myself. They're now in kailh 4.0 and 8.0. Logitech is known to use shitty switches so I just replace them these days once they go bad. Switches are also dirt cheap. Like RM 5 for 4 pairs. Logitech already using the best switch. OMRON Micro switch have a lifespan of a million click or lesser.
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chaosneo
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Aug 23 2023, 11:29 AM
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sure, i am inquiring and will share the details once i have it. but like some forumers said, if warranty still valid, go for it 👍🏻 QUOTE(bibirbieber @ Aug 23 2023, 08:38 AM) Can try to ask your friend for the details? sounds interesting.
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msacras
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Aug 23 2023, 11:36 AM
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QUOTE(ozak @ Aug 23 2023, 10:40 AM) Logitech already using the best switch. OMRON Micro switch have a lifespan of a million click or lesser. The microswitches are rated for 50-80M clicks nowadays. Though in practical sense, they all still will get double click issue under 1-2 years, which unlikely to exceed even 1M of clicks. I came across a theory before that it’s because it’s working at under rated voltage range by mouse makers to save power especially on wireless mouse. As a result the oxidation process happened worse than it’s designed.
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msacras
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Aug 23 2023, 11:38 AM
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QUOTE(ozak @ Aug 23 2023, 10:40 AM) Logitech already using the best switch. OMRON Micro switch have a lifespan of a million click or lesser. Nowadays OMRON losing the throne position to other Tongsan switch makers like KAILH or TTC.
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claudetan
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Aug 23 2023, 11:40 AM
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QUOTE(AthrunIJ @ Aug 23 2023, 07:52 AM) Double click issue. My advice after warranty is gone. Go get a mouse with optical switch. No fooking double clicks lioa Fark mechanical switch!!! true solution. owned a g102, double click issue, sent to RMA, got a g103, after 1 year, double click again, then go shopee bought some better quality Omron switches (g102 use super cheap switches), solder it and no more double click ...
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PJng
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Aug 23 2023, 11:43 AM
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QUOTE(ozak @ Aug 23 2023, 10:40 AM) Logitech already using the best switch. OMRON Micro switch have a lifespan of a million click or lesser. Compare to my old logi M185, now my M585 already got clicking no respond problem, only 2 years, but old M185 start double clicking problem use over 5 years, mean wuality gone bad Yes i opwned mouse is OMRON switch
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chaosneo
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Aug 23 2023, 12:09 PM
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i think you can ask for quote first. tiew tiew ban hengmy friend fix/change silent mouse switch is rm35 QUOTE(bibirbieber @ Aug 23 2023, 08:38 AM) Can try to ask your friend for the details? sounds interesting.
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ozak
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Aug 23 2023, 12:43 PM
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QUOTE(PJng @ Aug 23 2023, 11:43 AM) Compare to my old logi M185, now my M585 already got clicking no respond problem, only 2 years, but old M185 start double clicking problem use over 5 years, mean wuality gone bad Yes i opwned mouse is OMRON switch My average logitech mouse usage is 2yrs+. The click start to give problem. All is MX ANYWHERE 3S. I have been using logitech mouse for over 20yrs. Lazy to change the switch nowaday. Throw and get new set.
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ozak
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Aug 23 2023, 01:02 PM
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QUOTE(msacras @ Aug 23 2023, 11:36 AM) The microswitches are rated for 50-80M clicks nowadays. Though in practical sense, they all still will get double click issue under 1-2 years, which unlikely to exceed even 1M of clicks. I came across a theory before that it’s because it’s working at under rated voltage range by mouse makers to save power especially on wireless mouse. As a result the oxidation process happened worse than it’s designed. QUOTE(msacras @ Aug 23 2023, 11:38 AM) Nowadays OMRON losing the throne position to other Tongsan switch makers like KAILH or TTC. How can I believe a Tongsan parts when they always tell you cheap enough to just use and throw away? Somemore BS 50-80m clicks.
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patienceGNR
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Aug 23 2023, 04:22 PM
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QUOTE(ozak @ Aug 23 2023, 10:40 AM) Logitech already using the best switch. OMRON Micro switch have a lifespan of a million click or lesser. Their OEM switches are bad. I sent my g603 for warranty. Came back brand new unit. Use for 5 months double click again. Using gm 4.0 now. Been 1 year still fine. Wait no, 2 years. This post has been edited by patienceGNR: Aug 23 2023, 04:22 PM
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kamfoo
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Aug 23 2023, 05:56 PM
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i use china mouse no double click problem
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