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 Logitech mouse warranty claim, where to send for claim?

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TSbibirbieber
post Aug 23 2023, 07:31 AM, updated 3y ago

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I bought logitech G604 last year and having double-click issue.

If send to C-zone they will charge me to help me to send to the warranty center they said.

I'm living in Puchong. Any sifus here know where we can send directly to claim the warranty nearby?
smallcrab
post Aug 23 2023, 07:36 AM

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nothing is free now
send it yourself to Logitech M'sia
otnuus
post Aug 23 2023, 07:49 AM

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Try contact

MCL Systems (Malaysia) Sdn Bhd
No. 9, Jalan USJ 1/1C,
Taman Subang Mewah,
Subang Jaya,
47620 Selangor.
West Malaysia.
Tel : 603-80233 800
Fax : 603-80233 802
Web: http://www.mcl.com.my

AthrunIJ
post Aug 23 2023, 07:52 AM

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Double click issue.

My advice after warranty is gone.

Go get a mouse with optical switch.

No fooking double clicks lioa

Fark mechanical switch!!!
terradrive
post Aug 23 2023, 07:53 AM

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QUOTE(AthrunIJ @ Aug 23 2023, 07:52 AM)
Double click issue.

My advice after warranty is gone.

Go get a mouse with optical switch.

No fooking double clicks lioa

Fark mechanical switch!!!
*
lol yeah my deathadder optical switch have zero mouse click issues until now, used 1year plus
SUSClowninja
post Aug 23 2023, 07:54 AM

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the product box came with warranty card nigga did you dumped the box after you opened it?

shakehead.gif
TSbibirbieber
post Aug 23 2023, 08:04 AM

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QUOTE(AthrunIJ @ Aug 23 2023, 07:52 AM)
Double click issue.

My advice after warranty is gone.

Go get a mouse with optical switch.

No fooking double clicks lioa

Fark mechanical switch!!!
*
I went for this particular mouse is for the 6 side button layout. mapped those extra button to macros. Hopefully logitech will upgrade the switch in the next version. sweat.gif
TSbibirbieber
post Aug 23 2023, 08:05 AM

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QUOTE(Clowninja @ Aug 23 2023, 07:54 AM)
the product box came with warranty card nigga did you dumped the box after you opened it?

shakehead.gif
*
No address liao
patienceGNR
post Aug 23 2023, 08:11 AM

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QUOTE(bibirbieber @ Aug 23 2023, 08:05 AM)
No address liao
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There's a sticker. If there's none, just ask the distributors if the unit belongs to them. They just need your serial number.

MCL Bhd
Kaira technology

I only know these two distributors for Logitech.
mi-g
post Aug 23 2023, 08:13 AM

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QUOTE(otnuus @ Aug 23 2023, 07:49 AM)
Try contact

MCL Systems (Malaysia) Sdn Bhd
No. 9, Jalan USJ 1/1C,
Taman Subang Mewah,
Subang Jaya,
47620 Selangor.
West Malaysia.
Tel : 603-80233 800
Fax : 603-80233 802
Web: http://www.mcl.com.my
*
ahhh my old company.. i used to work there as RMA technician lol
pysh
post Aug 23 2023, 08:13 AM

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https://support.logi.com/hc/en-us/requests/...id=360000621393
contact support let them verify the issue.. if needs replacement, instructions will be given.
Doomsday
post Aug 23 2023, 08:14 AM

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QUOTE(AthrunIJ @ Aug 23 2023, 07:52 AM)
Double click issue.

My advice after warranty is gone.

Go get a mouse with optical switch.

No fooking double clicks lioa

Fark mechanical switch!!!
*
Got after market optical switch ?
hanzyms
post Aug 23 2023, 08:15 AM

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Buy new one
chaosneo
post Aug 23 2023, 08:24 AM

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recently my friend found a mouse repair place for the clicks were not register during clicks. spend rm35 to replace the switch and she change to the silent ones. quite interesting, didn't know got such services.
WeVo_WeVo P
post Aug 23 2023, 08:36 AM

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If you still got the packaging, there's a sticker that tell which company import the mouse. Contact that company. The place I went to for my G502 claim is near Jaya 33.
TSbibirbieber
post Aug 23 2023, 08:36 AM

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QUOTE(otnuus @ Aug 23 2023, 07:49 AM)
Try contact

MCL Systems (Malaysia) Sdn Bhd
No. 9, Jalan USJ 1/1C,
Taman Subang Mewah,
Subang Jaya,
47620 Selangor.
West Malaysia.
Tel : 603-80233 800
Fax : 603-80233 802
Web: http://www.mcl.com.my
*
Thanks!!
TSbibirbieber
post Aug 23 2023, 08:37 AM

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QUOTE(Doomsday @ Aug 23 2023, 08:14 AM)
Got after market optical switch ?
*
Not good in soldering all. sweat.gif
AthrunIJ
post Aug 23 2023, 08:37 AM

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QUOTE(Doomsday @ Aug 23 2023, 08:14 AM)
Got after market optical switch ?
*
Not sure but razer do sell em.

Plug and play? Then not sure.
TSbibirbieber
post Aug 23 2023, 08:38 AM

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QUOTE(chaosneo @ Aug 23 2023, 08:24 AM)
recently my friend found a mouse repair place for the clicks were not register during clicks. spend rm35 to replace the switch and she change to the silent ones. quite interesting, didn't know got such services.
*
Can try to ask your friend for the details? sounds interesting.
AthrunIJ
post Aug 23 2023, 08:38 AM

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QUOTE(bibirbieber @ Aug 23 2023, 08:04 AM)
I went for this particular mouse is for the 6 side button layout. mapped those extra button to macros. Hopefully logitech will upgrade the switch in the next version.  sweat.gif
*
Seems like logi is adamant with mechanical for a while.

O well.

Didn't like razer but bought it and never regretted.

Razer Cobra.
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