Hong Leong also shit bank. Did transfer for housing loan using app for 1yr already, suddenly need to register something like secure2u to approve transfer but never inform that, and app never say anything AND yet money transferred.

After few days then only money credited back. Tried to transfer again (still dunno need the app authorisation thingy), this time money no come back.

Complain then only found out about approval needed to do transfer, so I ask, if approval is needed to transfer money where did my money go then since I didn't approve transfer.

Hong Leong went to investigate and then after 2 days of chasing, they said it went to my kid's account (which was not registered in the app. What????!!!!!!!) So I have to go to a branch to transfer the money back to my main account, then do the transfer to loan account with the secure2u thingy.

Yay, this case HL more shit than catbank.