As I recall, Secure2U was already enabled on M2U app some time back.

Now they have removed it from M2U and put it to MAE.

So ALL Maybank customers are now forced to use MAE.

Who in BNM allowed this to happen? Why was Maybank allowed to "bait and switch" the Secure2U app from M2U to MAE?

It's really troublesome.

The truth is M2U app is using ancient platform and MAE is supposedly modern platform. Maybank has abused the directive from BNM to use app based authorisation to en masse switch its customers from old to new platform.

They must be severely punished for this bullshit.

What bullshit are you harping on? Technologies change over time, most banking apps don't even support older Android or iOS versions, so obviously the need to upgrade. The mandate of BNM to all banks is to improve the security for online banking, and that possibly includes forcing use of more secure approaches or technology upgrades.

This post has been edited by yeeck: Jul 20 2023, 11:42 AM

they are phasing out the old app. they doing it slowly so ppl can migrate.they gave notifications so long before they made any changes. if u dont wanna change dats ya problem.

Tak happy, closed account and move to other bank

It’s your money anyway

sounds exactly like someone that were given almost several decades to use tng but still stubbornly use cash, end up jam whole toll booth when cash payment phased out.

You know no one force you to use shitbank. One reason I stopped using that shit and moved to Hong leong

Yes please complain and post the outcome here. TQ.

After M2U app also still get scam
Do you want to continue to use incompetent bank and app ?

So the came up with MAE to replace M2U
You should complain why banks do not track down scammers
After all scammers can target customers, why banks cant defend customers?
Its been decades this rich bank do nothing but blame customers.

See how much their CEO salary, and compare to number of scam cases.

U still using windows 3.0 ?

Hong Leong also shit bank. Did transfer for housing loan using app for 1yr already, suddenly need to register something like secure2u to approve transfer but never inform that, and app never say anything AND yet money transferred.

After few days then only money credited back. Tried to transfer again (still dunno need the app authorisation thingy), this time money no come back.

Complain then only found out about approval needed to do transfer, so I ask, if approval is needed to transfer money where did my money go then since I didn't approve transfer.

Hong Leong went to investigate and then after 2 days of chasing, they said it went to my kid's account (which was not registered in the app. What????!!!!!!!) So I have to go to a branch to transfer the money back to my main account, then do the transfer to loan account with the secure2u thingy.

Yay, this case HL more shit than catbank.

talk so much, have u lipoted to BNM? or just keyboard warrior come and rant here

Does Hong Leong have a better app?

To my knowledge, Maybank has the best one around. Their QR code scanner is helluva impressive and the best around.

Did they forfeit the interest for late payment ?

should have migrated earlier

I prefer my banking apps simple. I can transfer money on the fly with Hong leong and sometimes my ocbc.

Maybank from the get go you open the app it's filled with useless stuff like spin or points Ala shopee.

I use banking... Well for banking. Not for an app that mimics shoppee. I fucking hate it

I never had any issues with my loans because I always do standing instructions. No need to think about it. As long got money in account

I also have OCBC and I'm not a huge fan of it. MAE is actually much simpler for me to use to make quick transfers to friends (like for splitting bills), pay bills, and e-wallet transactions. OCBC app is inferior in those tasks.

But yes, I do get your point about the adverts and the bloat if you don't happen to use the additional functions.

All the banking functions are right there when you open the app right? Those useless stuff are at the bottom and need scroll down. Personally they never bother me because I never scroll down lel.

for the past few months, i non-stop encounter issue to reset password. it starts with a usual face recognition login to Mae app, then fail to login then came out notification say something like app down/not working right now or need to unlink m2u. once i clock okay on it or something, then reset password for m2u. for more than 10 years i used m2u but never reset password. but this year itself, becuz of this mae app glitch, i reset at least 6-7 times. anyone know why or experiencing same thing? i already deleted the old m2u app, only left with Mae app in my phone. think next time i should take a screenshot and lodge a proper report.

question: why did maybank even create two different apps in the first place?

I just installed the MAE app too.. Forced to install it because can't use the normal Maybank app to do transfer

Then waited 12 hours cooling period.. Walau.. Even CIMB and PBB not so mafan like this Maybank

yes u can report

I would have raised hell and go to BNM if they did. I was about two weeks late.

Feeling smooth-brained tonight, but what's the controversy here again?

Maybank already announced this aeons ago

Maybe not related.
But even CIMB Sg auto renew my FD with the promo rate while you know Malaysia lah. Renew your promo FD with normal rate

PBB lagi mafan. Got a new phone recently. Yesterday I just realised I didnt switch the secure sign from old phone to new phone. Proceeded to switch. Got this message below. My other banks just imposed cooling period after switching to new phone. PBB takes it a step further.

You keep up with technology or be left behind

Sorry the world doesn’t stop and wait

Dont see any controversy

This post has been edited by Raddus: Jul 21 2023, 12:51 AM

It’s normal for all banks in MY, hence auto renew definitely fall under board rate instead of promo/campaign rate etc.

Yes, but I just want to show you guys the difference

from back end perspective, it's 2 different app, likely coded by different team, but running on same database.
maybank will wan to force every user to MAE cuz wanna phase out old app, less maintenance work & cost.

for me, moving to a new app is not an issue.
issue is the MAE app feels inferior to M2U.
M2U design is more clean, theme is more easy on the eye. while MAE hav promotional ads/banner, & overall UI design that seems older.
so it feels a bit of a downgrade.
also, M2U app was designed in line with the browser M2U.
UI is similar & giv user a more consistence experience while MAE feels like that weird child that no 1 wanted.

Yes, reportable

Whether they layan you or not that one I dunno

You can report to Bank Negara here.
https://www.bnm.gov.my/consumer-info/complaints

Just FYI, before Maybank can make the switch of their Secure2U app to the MAE app, they would have had to gotten BNM approval first (takes 21 working days). So yes, BNM has approved it and you can still report it if you want.

What do u do with old phones?

scrap it

old phones dont get security updates and are danger to use with bank apps

the bank is doing their responsibility to prevent this

This post has been edited by Raddus: Jul 21 2023, 05:13 PM

rhb and ocbc app still support android 8

for uob msia they even require android 10 which even higher than their sinkie HQ app's android 8

its nothing to do with bank negara but simply decided by some talking cock project manager (sad excuse for a bank so-called head of security)

Maybank recently revamped the MAE app

Their new layout and interface are too “fancy” and it makes me really turn off using this app

I have no qualms about Maybank upgrading their mobile app. for better security.
The question is, do they need to incorporate e-wallet into the MAE app ???

Exactly... nobody force TS to stick with Maybank.

You don’t have to use the e wallet

Fancy app, can even order food but I am unable to change my banking transaction limit using the app.

Are you sure? I have deleted M2u apps just MAE, hope not a mistakes

Yes, no option to change transaction limit in the MAE app. Have to use website.

This post has been edited by poweredbydiscuz: Jul 22 2023, 01:10 PM

Just tried, not able to find. Iinm the old m2u pun tabulih.

Good la. Imagine your phone got hacked or stolen and someone have access to your mae app. You want them to be able to adjust your limit via mae and approve any transactions themselves via secure2u in Mae too?
By segregating, it will minimise losses in case this happen

What's the difference when they already have access to mae and the account is already compromised?

If your daily limit is low, say 1k a day. They can only transfer max 1k/day. Minimise losses. If you loss 30k, that means u never check your bank/account for 30 days, very unlikely

i've become accustomed to using MAE...not that i do very often anyways.

We still don’t have the option to change limit in MAE app right?

Unfortunately still don't have.

Not only that, now even need to wait 12 hours cooling period if want to increase the limit.

That 12 hours is really inconvenient, but I guess they had to implement because of all the not-so-smart people transferring money when getting scammed. I have all my limits set low for all my cards and accounts, so have to plan well ahead if there are going to be any substantial payments due.