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 Public Bank Pbe no longer compatible with my phone, Can't access Pbesecuresign

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Raexim
post Jun 25 2023, 09:05 AM

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QUOTE(Chowda @ Jun 25 2023, 08:45 AM)
Bruh, my emails are clean, I always check the details proper from any Bank.

The only thing I managed to scour from the internet is their own website announcement:
https://www.pbebank.com/Announcement.aspx

Only Chinese news agency reported on the announcement, so I guess we English news consuming customers can go die lo.
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Raexim
post Jun 25 2023, 09:22 AM

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QUOTE(Chowda @ Jun 25 2023, 09:13 AM)
Aside from the last one that I could have missed, the first 4 topics didn't have ANDROID 9 IS NO LONGER supported as the contents. That bottom grey area is not properly conveyed.
It just says the bank is using Securesign which I am already using.
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No need to justify anything else. Just say salah email, salah bank, salah newspaper, salah DAP, salah PMX, salah Shamsiah, salah grey colour, but not salah me for not reading email properly.
Raexim
post Jun 25 2023, 09:32 AM

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QUOTE(Chowda @ Jun 25 2023, 09:28 AM)
Sure, blame the many customers that are facing this issue, ownself PR fail, gaslight customer for being stupid yeah?
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QUOTE(Chowda @ Jun 25 2023, 08:45 AM)
Bruh, my emails are clean, I always check the details proper from any Bank.

The only thing I managed to scour from the internet is their own website announcement:
https://www.pbebank.com/Announcement.aspx

Only Chinese news agency reported on the announcement, so I guess we English news consuming customers can go die lo.
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Nuff said.

This post has been edited by Raexim: Jun 25 2023, 09:35 AM
Raexim
post Jun 25 2023, 09:44 AM

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QUOTE(petpenyubobo @ Jun 25 2023, 09:35 AM)
More like if you house(the bank) security was breached immediately blame it's your neighbor or the police were the culprits.

Did you ever consider the house occupants within among one of your family members were suspects?
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It is more like ensuring that the key holder is not cloning the key and give it out to everyone by making it very hard to do so and that your zip lock is good enough to not have anyone siphons your key out.
Raexim
post Jun 25 2023, 09:47 AM

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QUOTE(petpenyubobo @ Jun 25 2023, 09:42 AM)
Almost all the notices emphasized on the ending the SMS based OTP and making the switch to SecureSign. The Android version warning was put on fine print below you expect elderly citizens to have sharp eye and read every sentences from top to bottom?

Also I did mentioned before if you're going to make drastic changes and push for update on Google Play Store, why can't you just maintain the usability of the old apps for a time for the transition? Why immediately disable the old version and block the update for older Android at the Play Store? You say cooling period for transactions but no cooling period on Android apps? At least when the update is pushed users will find out their old Android can no longer support the new app but for emergency reasons still able to use the old version of the apps for SecureSign for some time without being blocked over the weekend or await collection from the bank branches counters.
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They have it for MONTHS. Read it the first email is from JANUARY.

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