Hi everyone, would like to ask if it is normal to have the billing cycle to be less than 30 days?

I signed up for U Home 5G Sim only plan on 17 Aug 2024, with RM68 paid on the same day
However when I checked in app today, it shows that it is only valid for another 14 days, which means i only got 21 days with the first RM68 paid? Next billing date in app is on 6 Sept 2024

Should I contact customer service or will it be adjusted later on?
Thanks

alright thanks for the clarification! then that should be no issue
unfortunately I think the sales that attended to me was still under training, as there was another senior personnel guiding her during registration

I am experiencing slow download for iOS 18 update on U Home plan (4G only at my area), but speedtest can reach 50Mbps- is it throttling on U mobile side or Apple server congested?

wah.. was looking at the DWR-U2000 5G mifi to use together with my U Home 5G, initially planned to add to cart for 10.10..
how bad are their portable 5G modem?

Are there any recommended alternatives for 5G mifi that is around 600-800 range?

just curious though, what is the 5G speedtest from the same location, using mobile phone? could help to pinpoint problem with modem or 5g coverage/tower too i think

haha what i meant was what was the speed test result, if you ran one at the same location, using the data plan from your mobile phone; compared to 5G speeds obtained through your 5G modem

but glad to see that your speed has improved with the huawei router

upgraded/changed to UHome Borneo like you said, but the staff there warned that this may be a time limited promo, once promo ends it will go back to 78 instead of 68. not sure how true is it though

for under contract i'm not sure if they are able to increase the pricing.. mine i took no contract option as I already have my own 5G router modem

i guess what the sales agent meant is similar to the U Mobile Prepaid Borneo plans which increased in price from RM15 to RM20 not long ago, the broadband can also increase depending on the promo from U Mobile

yea i guess if they increase it to 78 i can always apply back the RM68 plan 🤭

anyway do you know if the UHome Borneo has any restrictions that it must only be used in Borneo, or can it also be used without restriction in West M'sia inside portable mifi modems?

oh well that's alright. seldom have travels to west m'sia nowadays hehe