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 problem mnp porting successful

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TSdarksider
post Jun 18 2023, 01:09 PM, updated 3y ago

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I ported my digi number to one xox few days ago.

I can receive normal sms or bank balance sms

However any otp related sms from bank I never receive them, anyone knows how to fix? It's the same number I use for bank


Gratitude2022
post Jun 18 2023, 01:24 PM

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Last time have have same problem with xox. Waited for 1 week and the problem solved by its self.
patienceGNR
post Jun 18 2023, 01:28 PM

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QUOTE(darksider @ Jun 18 2023, 01:09 PM)
I ported my digi number to one xox few days ago.

I can receive normal sms or bank balance sms

However any otp related sms from bank I never receive them, anyone knows how to fix? It's the same number I use for bank
*
Inform your bank you've had a change of Telco. They need to notify their SMS vendor team about it. The vendor knows what to do.

/Srs
eddievh
post Jun 18 2023, 01:32 PM

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Wait for 3 to 5 days, it will ok by itself.
kevinc
post Jun 18 2023, 01:33 PM

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its the banks smsc issue not telco. can receive otp sms from cimb but not hsbc. filed report but issue, same, resolved after 1 week. then good for another 1 week only
tupai
post Jun 18 2023, 01:50 PM

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Last time I ported I need to re-register my phone number at Cimb atm
niceit198
post Jun 18 2023, 03:15 PM

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Is normal not to worry , some say over 72hour will be fine.

But my number don’t work , I’m also recently port to xox . I sms 66300 “UPDATE” but for Ambank nia different bank different number I guess. After that work well , even later while CIMB also work

If u urgent then call bank update
TSdarksider
post Jun 18 2023, 09:46 PM

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QUOTE(kevinc @ Jun 18 2023, 01:33 PM)
its the banks smsc issue not telco. can receive otp sms from cimb but not hsbc. filed report but issue, same, resolved after 1 week. then good for another 1 week only
*
After that hit and miss or never receive?
kevinc
post Jun 18 2023, 11:02 PM

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QUOTE(darksider @ Jun 18 2023, 09:46 PM)
After that hit and miss or never receive?
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after that 1 week, nvr received again. using cimb no issue at all

 

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