1) Is it possible to Enter the field without going thru Helpdesk - u can aim for internal IT dept of a company. some have on-call some doesnt have. but u have to go through basic support like laptop or hardware support. from there u will have exposure to things like networking and server. even other stuffs like data

2) Between Cybersecurity, and Data Analytics, which one would you recommend ?
cybersecurity for your background. it brings more bucks than data analytics.