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 Migrate from TIME to ViewQWest Help Needed, Looking for help to set router

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mhhee
post Dec 16 2024, 04:10 PM

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QUOTE(capablanca @ Apr 22 2023, 10:28 AM)
Here's an update: TIME router's firmware is locked to PPPOE, while VQ isn't using it.

In the end, I have to buy a new router. With the new router, it's just plug and play after initial setup.
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Hi, I plan to migrate from Maxis to ViewQwest, just wondering how is the line quality? Mind to share? Thanks 1st.
mhhee
post Dec 18 2024, 08:49 AM

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QUOTE(capablanca @ Dec 17 2024, 06:26 PM)
Not bad, but not the best. Speed ok, but stability isn't the forte, at least for minre. I'll encounter 2-3 minutes total disconnect at times
When this happens, it can be irritating because I connect to company VPN and keep getting the connection lost and reconnect message. If you're gaming or something, you'll get kick because total connection loss.
Told the support about it. Sometimes, they can detect the disconnect, sometimes they don't.
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Thanks for the info, currently using Maxis & Time but having issue connecting my Xiaomi smart home devices due to lousy China routing.

Any issue with China routing for this VQ?

Anyway, submitted my application opt for transfer ID for a week but until now no reply, CS from VQ just told me year end is busy month so I think I just skip it. They can't even fulfill the 1st step of so called customer service quality.
mhhee
post Dec 20 2024, 02:10 PM

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QUOTE(apooooooo @ Dec 18 2024, 09:14 AM)
Please skip VQ, very very slow and poor costumer service although they counter offer me with better price per plan. No issue obvious issue connect to China server. Average down one a month and always maintained during midnight.
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Thanks for the info, finally switching to UNIFI.

mhhee
post Dec 21 2024, 04:20 PM

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QUOTE(blacktubi @ Dec 21 2024, 11:43 AM)
Are you facing China smart home device issue with Maxis too?

I used to use TIME but switching to Maxis solved most of them.

Just curious which brand is affected so I will avoid them. I still have 20 months of contract with Maxis to serve.
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Hi, Yes, having this issue but not as bad as TIME. Example, for connection to Mi Home app devices.

1. TIME - 1min or more or sometimes timeout
2. Maxis - 20-30s or more
3. UNIFI (Company line) - 1-5s

My current solution is using 5G modem (Yes prepaid) & redirect all CN servers to this line, instantly connect with no issue.

I just hope UNIFI is working although I tested it using my company line which is Fixed IP Business Fiber but I guess the routing should be the same.

So far Tuya smart home devices no issue on all lines.


 

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