Forumer you are complaining against: PGV3910 , aka MOHD NIZAM BIN SULAMAN

Item being sold/bought: Sapphire Nitro RX470 graphics card

Original thread link:
https://forum.lowyat.net/index.php?showtopic=5359361

Date of transaction: 31-March-2023

Details of the complaint:
In his ad, he put the warranty as "1 week personal" and claimed everything is good. The price was RM288 but we agreed on the RM250 price.

On 31-March-2023, I made a payment to him.

On 2nd-April-2023, I received the card (via J&T from Penang). It has scratches on the back plate but he didn't mention it before. He said he mounted an extra fan there for cooling. I tested the card. Initially, it didn't work, but after a bios reset, it worked. I ran Unigine Superposition on it and got a score of 7013.

On 3rd-April-2023, ran WiiU emulator cemu for an hour. Watched online drama for an hour. Everything looked ok.

On 4th-April-2023, I got a green screen when Windows was loaded (just entered into desktop). Then the pc crashed. Reset pc. Now all I got was my motherboard buzzer beeping as if there is no video adaptor. I tried reset bios but failed to solve the issue. I told him that I want my refund. He said he will refund after I returned the card.

On 5th-April-2023, I sent the card back to him (via J&T to Penang). He talked bad stuff about me.

On 6th-April-2023, He received his card. He tested it and said the card is good. He refunded me RM50 and said this is to teach me a lesson. I uploaded his video in OneDrive here. Shorter version of the video on Streamable here.

He still owes me RM200.

Is his card bad? I don't know.
Is my pc bad? I don't know.
But what I know is that I have returned his card, he has tested it to be ok, and I should get my full refund.

UPDATE: 10th-April-2023
Seller refunded me the balance RM200. Thank God.

Here is the ad and conversation with PGV3910:













This post has been edited by Skylinestar: Apr 10 2023, 08:14 PM

What other effort can I do? I don't have other pc to test. Returning is the best thing I can do.

Things that I have done:
1. Reset cmos bios
2. Reseat, including plug and unplug pcie power plug
3. Disconnect HDD/SSD
4. Booting with different OS (on different SSD)
5. Connect to different video output

You keep on saying expert. I am no expert, and I never said so.

Doubt. You will accuse me of ruining your card.


This post has been edited by Skylinestar: Apr 8 2023, 07:39 AM

So you want me to reinstall windows?
How do i reinstall windows when there is no video output?
To isolate windows, booting with linux is the best.

Seller refunded the balance RM200. Thank you.