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 Do u link your device to TnG ewallet app?

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JimbeamofNRT
post Apr 5 2023, 12:13 PM

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QUOTE(Lanchio @ Apr 5 2023, 12:11 PM)
Question: if change handphone, then how?
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you need to unlink first from your first device
otherwise need to contact them
SUSKim Sim
post Apr 5 2023, 12:16 PM

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I no link also ok?
dennis008
post Apr 5 2023, 12:21 PM

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link safer lo ppl hack ur account also cannot use from their device
WaCKy-Angel
post Apr 5 2023, 12:30 PM

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QUOTE(Starbucki @ Apr 5 2023, 11:54 AM)
Wads the linking for? It works fine without linking
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This.


If its to prevent hacker to login at another phone, then how if owner change phone or lost phone?
If owner can link/unlink phone easily still it defeat the purpose to deter hacker still able go scam ppl into linking to their phone
WaCKy-Angel
post Apr 5 2023, 12:31 PM

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QUOTE(dennis008 @ Apr 5 2023, 12:21 PM)
link safer lo ppl hack ur account also cannot use from their device
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How does if work? What if i need to change phone?


Ohh fak to unlink need to contact TNG

Good luck those frequent change phone or lost phone

This post has been edited by WaCKy-Angel: Apr 5 2023, 12:32 PM
emburrar
post Apr 5 2023, 12:31 PM

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pipedream
post Apr 5 2023, 12:44 PM

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QUOTE(WaCKy-Angel @ Apr 5 2023, 12:30 PM)
This.
If its to prevent hacker to login at another phone, then how if owner change phone or lost phone?
If owner can link/unlink phone easily still it defeat the purpose to deter hacker still able go scam ppl into linking to their phone
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Nothing is fool proof lah. Even 2fa system can be phished as u said, just making it harder for phishers (not hackers )to scam u
WaCKy-Angel
post Apr 5 2023, 12:45 PM

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QUOTE(pipedream @ Apr 5 2023, 12:44 PM)
Nothing is fool proof lah. Even 2fa system can be phished as u said, just making it harder for phishers (not hackers )to scam u
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Not until it becomes nuisance to account holder.
Now need to contact tng to unlink geez
LamboSama
post Apr 5 2023, 12:51 PM

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QUOTE(iGamer @ Apr 5 2023, 11:26 AM)
All these link to mobile device......... banks, TnG..... when you replace new handphone sure headache doh.gif
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Yup. TNG blocks you for 48 hours after change phone because they consider suspicious behaviour.
Maybank block you for 24 hours. laugh.gif

This post has been edited by LamboSama: Apr 5 2023, 12:51 PM
iGamer
post Apr 5 2023, 01:48 PM

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QUOTE(LamboSama @ Apr 5 2023, 12:51 PM)
Yup. TNG blocks you for 48 hours after change phone because they consider suspicious behaviour.
Maybank block you for 24 hours. laugh.gif
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Every bank and TnG sure got different procedure to deactivate device link from old device and activate new device, imagine the headache to go thru for each bank and TnG.

Why don't they just link to the mobile number instead of the device. hmm.gif
andise
post Apr 5 2023, 02:17 PM

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yeah need to link damn
TSpiscesguy
post Apr 5 2023, 02:33 PM

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QUOTE(Starbucki @ Apr 5 2023, 11:54 AM)
Wads the linking for? It works fine without linking
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QUOTE(Rusty Nail @ Apr 5 2023, 11:59 AM)
I just used the app to buy breakfast without linking
Ok jer

You ter fat fingers it?
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I don’t believe u
Joe_Longgo
post Apr 5 2023, 02:54 PM

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QUOTE(piscesguy @ Apr 5 2023, 11:34 AM)
Thats why I avoided linking my device all the while.

But today if i dont link i can’t use the app.
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too many scam/fraud case
Syie9^_^
post Apr 5 2023, 02:56 PM

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QUOTE(piscesguy @ Apr 5 2023, 12:46 PM)
Finally today i m forced to link my device to TnG ewallet app.

Is it really better security? Anyway i have no choice.
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No.

MyProLife
post Apr 5 2023, 03:00 PM

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so what if my phone broke, then i buy another phone, i need contact tng support (you know malaysians online services cs are usually attriocious), then i still got lock out of the damm wallet for 2 fricking days?

so boost/s**tpee/grab here i come. lol
mushigen
post Apr 5 2023, 03:05 PM

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I just tried 5 mins ago. I just clicked "maybe later" when prompted to link. Still can proceed to scan code.
LumbaKuda
post Apr 5 2023, 03:08 PM

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Cb TnG everything. Needs link device. Link device also needs face. Change password so need face.
ye0073
post Apr 5 2023, 03:09 PM

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yes linked and with faceID.
LumbaKuda
post Apr 5 2023, 03:09 PM

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QUOTE(MyProLife @ Apr 5 2023, 03:00 PM)
so what if my phone broke, then i buy another phone, i need contact tng support (you know malaysians online services cs are usually attriocious), then i still got lock out of the damm wallet for 2 fricking days?

so boost/s**tpee/grab here i come. lol
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Good luck emailing TnG takes 2~3 weeks to reply using template reply. Weekends their email box full reject your reply. Maybe calling might be faster but likely long queue.

Edit add proof

user posted image

This post has been edited by LumbaKuda: Apr 5 2023, 03:11 PM
TSpiscesguy
post Apr 5 2023, 03:09 PM

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QUOTE(mushigen @ Apr 5 2023, 03:05 PM)
I just tried 5 mins ago. I just clicked "maybe later" when prompted to link. Still can proceed to scan code.
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I don’t have the option “maybe later” anymore, perhaps i have exceeded the limit of clicking maybe later.😂

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