Hi, I open a new account at mbsb Bank and the officer use his hp to open new account for me, take photos of my ic front and back and also get otp from my hp and a selfie of me taken from his hp.
I want to know is this a normal procedure now for opening account?

And also have me handwritten down my name, address, ic numbers phone numbers on his little paper note book.

Not normal as by right bank officers are not supposed to use their personal items and if they do take notes, they are supposed to be destroyed after use.

You should have stop the registration processs