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 EnrichMoney - By Malaysia Airline, VISA Prepaid, MAS, Merchantrade

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TSlowkelvin
post Mar 17 2023, 03:35 PM, updated 2y ago

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AirAsia have its Bigpay and now Malaysia Airline have its Enrichmoney.
Starting a new thread for it cool2.gif

https://enrich.malaysiaairlines.com/my/en/e...y/features.html

It's a white label ewallet from Merchantrade

This post has been edited by lowkelvin: Mar 17 2023, 03:47 PM
TSlowkelvin
post Mar 17 2023, 03:37 PM

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Initial top-up of minimum RM100.00
Card Issuance Fee: RM10
Deposited amount: RM20 (Locked)
Useable Balance: RM70

https://enrich.malaysiaairlines.com/my/en/e...money/help.html
TSlowkelvin
post Mar 17 2023, 03:40 PM

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TSlowkelvin
post Mar 17 2023, 03:41 PM

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Frequently Asked Questions
https://enrich.malaysiaairlines.com/my/en/e...money/help.html

Full FAQ in PDF
https://enrich.malaysiaairlines.com/content...hMoney_FAQs.pdf
TSlowkelvin
post Mar 17 2023, 03:42 PM

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user posted image

Credit Card topup is not accepted
TSlowkelvin
post Mar 17 2023, 03:45 PM

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Unlike Bigpay,
There is RM8 annual fee (first year waived)
https://www.merchantrademoney.com/wp-conten...osure-sheet.pdf
ClarenceT
post Mar 17 2023, 04:54 PM

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QUOTE(lowkelvin @ Mar 17 2023, 03:42 PM)
user posted image

Credit Card topup is not accepted
*
QUOTE(lowkelvin @ Mar 17 2023, 03:45 PM)
Unlike Bigpay,
There is RM8 annual fee (first year waived)
https://www.merchantrademoney.com/wp-conten...osure-sheet.pdf
*
Nothing new if you have been using Merchantrade Visa Prepaid.

https://forum.lowyat.net/topic/4766860/+180
xander2k8
post Mar 17 2023, 05:41 PM

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QUOTE(lowkelvin @ Mar 17 2023, 03:42 PM)
user posted image

Credit Card topup is not accepted
*
What is the point when CC is not allowed even for non transferable 🤦‍♀️

Also enrich points conversion must be low 🤦‍♀️
TSlowkelvin
post Mar 17 2023, 08:19 PM

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https://soyacincau.com/2023/03/17/malaysia-...currency-wallet

Sharing news from SoyaCincau
ShakaZulu
post Mar 18 2023, 06:09 AM

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Too many TnC's at this rate people will just stick with BigPay
xander2k8
post Mar 18 2023, 08:25 AM

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QUOTE(ShakaZulu @ Mar 18 2023, 06:09 AM)
Too many TnC's at this rate people will just stick with BigPay
*
Ppl rather instead get MerchantTrade rather than the white label

Another failure like MAS without any USP 🤦‍♀️
TSlowkelvin
post Mar 18 2023, 10:17 AM

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QUOTE(xander2k8 @ Mar 18 2023, 08:25 AM)
Ppl rather instead get MerchantTrade rather than the white label

Another failure like MAS without any USP 🤦‍♀️
*
If AirAsia is able to launch its own ewallet,
I cant see why MAS is not doing so
I even cant see where does this card is better than MAE doh.gif
ClarenceT
post Mar 18 2023, 11:24 AM

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QUOTE(lowkelvin @ Mar 18 2023, 10:17 AM)
If AirAsia is able to launch its own ewallet,
I cant see why MAS is not doing so
I even cant see where does this card is better than MAE  doh.gif
*
It should be same as normal Merchantrade card, you can have multi currency wallets.
I buy GBP and EURO when they are cheap, then spend in GBP and EURO.
xander2k8
post Mar 18 2023, 04:45 PM

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QUOTE(lowkelvin @ Mar 18 2023, 10:17 AM)
If AirAsia is able to launch its own ewallet,
I cant see why MAS is not doing so
I even cant see where does this card is better than MAE  doh.gif
*
AirAsia BigPay has a full license while MAS is using white label which is lacks of functionality and ownership while wasting money paying MerchantTrade monthly in infra fees 🤦‍♀️

Basically a useless card compared to BigPay and MerchantTrade because there is no USP and consumer targeting

The rich who flys on MAS business card wouldn’t be bother with it because they will have more superior credit card which will have better access to it while not using any cash for this inferior EWallet 🤦‍♀️
sben525
post Mar 23 2023, 10:54 PM

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the rewards section is blank, how to redeem points for cashback?
cybpsych
post Apr 15 2023, 08:20 AM

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seems like new app = new channel to abuse

topup TNG Ewallet -> TNG Visa -> EnrichMoney -> cashout*

*EnrichMoney withdrawal (bank transfer limit):
Per transaction limit: RM1500
Withdrawals limit per day: 20x times
Per day limit: RM1500
(example: max RM75 x 20times or RM1500 x 1time)


p/s: ENRICHMONEY-ECOM PETALING JAYA MY = MCC 6540

disclaimer: I dont use enrichmoney. info from online/FB. let's see how fast enrichmoney feel the pain or TNGD block them (if any). biggrin.gif

This post has been edited by cybpsych: Apr 15 2023, 08:43 AM
Sycamore
post Apr 15 2023, 02:50 PM

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QUOTE(cybpsych @ Apr 15 2023, 08:20 AM)
seems like new app = new channel to abuse

topup TNG Ewallet -> TNG Visa -> EnrichMoney -> cashout*

*EnrichMoney withdrawal (bank transfer limit):
Per transaction limit: RM1500
Withdrawals limit per day: 20x times
Per day limit: RM1500
(example: max RM75 x 20times or RM1500 x 1time)


p/s: ENRICHMONEY-ECOM PETALING JAYA MY = MCC 6540

disclaimer: I dont use enrichmoney. info from online/FB. let's see how fast enrichmoney feel the pain or TNGD block them (if any). biggrin.gif
*
During the process TNG Visa > Enrich Money,
That TNG amount can be "untransferable amount" right?
xander2k8
post Apr 15 2023, 03:43 PM

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QUOTE(cybpsych @ Apr 15 2023, 08:20 AM)
seems like new app = new channel to abuse

topup TNG Ewallet -> TNG Visa -> EnrichMoney -> cashout*

*EnrichMoney withdrawal (bank transfer limit):
Per transaction limit: RM1500
Withdrawals limit per day: 20x times
Per day limit: RM1500
(example: max RM75 x 20times or RM1500 x 1time)


p/s: ENRICHMONEY-ECOM PETALING JAYA MY = MCC 6540

disclaimer: I dont use enrichmoney. info from online/FB. let's see how fast enrichmoney feel the pain or TNGD block them (if any). biggrin.gif
*
Won’t be long after open so public as they will start to block it very soon 🤦‍♀️
TSlowkelvin
post Apr 15 2023, 04:57 PM

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Enrichmoney can, how about the original Merchantrade?
cybpsych
post Apr 15 2023, 05:13 PM

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QUOTE(Sycamore @ Apr 15 2023, 02:50 PM)
During the process TNG Visa > Enrich Money,
That TNG amount can be "untransferable amount" right?
*
I guess so. I don't hit non-transferable in TNG wallet. You can try validate if TNG visa can draw fund from non-transferable or not.

You can use other methods like...

CC up to rm1k per month transferable
PINs up to rm1. 5k per month
FPX

This post has been edited by cybpsych: Apr 16 2023, 08:12 AM
ClarenceT
post Apr 15 2023, 05:31 PM

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QUOTE(lowkelvin @ Apr 15 2023, 04:57 PM)
Enrichmoney can, how about the original Merchantrade?
*
I just tested. After key in the OTP...
"Transaction Failed. Bank rejected transaction!"

Last time, TNG wallet --7e--> Gopayz -> Merchantrade -> Multi Currency Wallet (spending).
Sycamore
post Apr 16 2023, 10:37 AM

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Is it mandatory to apply for EnrichMoney Debit Visa card in order to use EnrichMoney?

I have three TnGo, Wise and BigPay already, dont want another debit card.
Also I am worried by the time I got my debit card TnGo already closed the loophole. 😂
xander2k8
post Apr 16 2023, 03:31 PM

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QUOTE(Sycamore @ Apr 16 2023, 10:37 AM)
Is it mandatory to apply for EnrichMoney Debit Visa card in order to use EnrichMoney?

I have three TnGo, Wise and BigPay already, dont want another debit card.
Also I am worried by the time I got my debit card TnGo already closed the loophole. 😂
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Yes based on the white label agreement with Merchantrade

You shouldn’t worried about the loophole because by the time TNG will close it easily 🤦‍♀️
kyenli
post Apr 21 2023, 01:50 AM

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QUOTE(xander2k8 @ Apr 15 2023, 03:43 PM)
Won’t be long after open so public as they will start to block it very soon 🤦‍♀️
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lubang tutup liow
xander2k8
post Apr 21 2023, 04:13 AM

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QUOTE(kyenli @ Apr 21 2023, 01:50 AM)
lubang tutup liow
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Not suprising 🤦‍♀️
hown
post Apr 21 2023, 08:10 AM

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QUOTE(xander2k8 @ Apr 21 2023, 04:13 AM)
Not suprising 🤦‍♀️
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thats why shouldnt post online
xander2k8
post Apr 21 2023, 12:27 PM

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QUOTE(hown @ Apr 21 2023, 08:10 AM)
thats why shouldnt post online
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Even if they post online Merchantrade won’t be so stupid to allowed it 🤦‍♀️
!@#$%^
post Apr 21 2023, 01:12 PM

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QUOTE(hown @ Apr 21 2023, 08:10 AM)
thats why shouldnt post online
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haiya, that joker who posted online know the loophole gonna close d, so. he quickly posted in with his referrals. just like all the other sharing websites. they just want the temporary boost to take advantage before the loophole closes
cybpsych
post Apr 21 2023, 02:21 PM

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QUOTE(kyenli @ Apr 21 2023, 01:50 AM)
lubang tutup liow
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which lubang? lol

1) TNG visa to enrichmoney?

2) enrichmoneh transfer to bank?
!@#$%^
post Apr 21 2023, 02:25 PM

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QUOTE(cybpsych @ Apr 21 2023, 02:21 PM)
which lubang? lol

1) TNG visa to enrichmoney?

2) enrichmoneh transfer to bank?
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it's academic now
cybpsych
post Apr 21 2023, 02:44 PM

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QUOTE(!@#$%^ @ Apr 21 2023, 02:25 PM)
it's academic now
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not really
freshinewbie
post Jun 8 2023, 12:52 AM

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Anyone recently register still receive the 10k + golden lounge voucher ? Wondering it still below 10k register welcome offer ?
holyleonard
post Jun 12 2023, 12:49 PM

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Just withdraw all my money from the wallet, the card quite useless, no benefit at all.
xander2k8
post Jun 12 2023, 01:09 PM

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QUOTE(holyleonard @ Jun 12 2023, 12:49 PM)
Just withdraw all my money from the wallet, the card quite useless, no benefit at all.
*
Totally useless when you need to pay reload into the EWallet 🤦‍♀️ remember it is MerchantTrade white label wallet which obviously won’t give you any benefits
ClarenceT
post Jun 12 2023, 01:18 PM

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QUOTE(xander2k8 @ Jun 12 2023, 01:09 PM)
Totally useless when you need to pay reload into the EWallet 🤦‍♀️ remember it is MerchantTrade white label wallet which obviously won’t give you any benefits
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Adui, I top up Merchantrade wallet and converted into GBP, EUR a few months ago but going to spend this summer. Useful? smile.gif
xander2k8
post Jun 12 2023, 01:24 PM

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QUOTE(ClarenceT @ Jun 12 2023, 01:18 PM)
Adui, I top up Merchantrade wallet and converted into GBP, EUR a few months ago but going to spend this summer. Useful? smile.gif
*
Unless you can withdraw fee free then otherwise you should use it to spend

But no point now when most CC gives more points multipliers when spending overseas
ClarenceT
post Jun 12 2023, 01:28 PM

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QUOTE(xander2k8 @ Jun 12 2023, 01:24 PM)
Unless you can withdraw fee free then otherwise you should use it to spend

But no point now when most CC gives more points multipliers when spending overseas
*
It is cheaper to use debit or prepaid card.
If use CC, need to pay >2.25% charge but may get back 1-2% cashback.

If top up and spend in RM, it is a junk card unless give it to kids to buy food at canteen!

This post has been edited by ClarenceT: Jun 12 2023, 01:31 PM
xander2k8
post Jun 12 2023, 01:30 PM

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QUOTE(ClarenceT @ Jun 12 2023, 01:28 PM)
It is cheaper to use debit or prepaid card.
If use CC, need to pay >2.25% charge but may get back 1-2% cashback.
*
CC it is not about the cashback but the air miles you can collect for free business class upgrade 😂
fuzzy
post Jun 19 2023, 08:57 PM

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QUOTE(ClarenceT @ Jun 12 2023, 01:28 PM)
It is cheaper to use debit or prepaid card.
If use CC, need to pay >2.25% charge but may get back 1-2% cashback.

If top up and spend in RM, it is a junk card unless give it to kids to buy food at canteen!
*
Overseas is for flight miles rather than cashback per say. Normally points collection is unlimited so with the right amount of spending, you are essentially getting a business class flight for "free".
btslee
post Jul 1 2023, 06:21 PM

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Enticing people to top up EnrichMoney Points with Enrich Points to upgrade or retain Elite Status

https://enrich.malaysiaairlines.com/my/en/e...ite-status.html

Haloperidol
post Jul 3 2023, 07:19 PM

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Anyone can show the benefit/redemption rate of EnrichMoney ?

acejlsh
post Jul 3 2023, 09:34 PM

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QUOTE(Haloperidol @ Jul 3 2023, 07:19 PM)
Anyone can show the benefit/redemption rate of EnrichMoney ?
*
1 Enrich Money points per RM 20 spent, all ewallets excluded. Travel spent different earning ratio.

About 40 Enrich Money Points get RM 1 cashback AFTER transactions posted and settled.

Points valid for a year only.
woodywebcam
post Jul 4 2023, 01:10 AM

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QUOTE(acejlsh @ Jul 3 2023, 09:34 PM)
1 Enrich Money points per RM 20 spent, all ewallets excluded. Travel spent different earning ratio.

About 40 Enrich Money Points get RM 1 cashback AFTER transactions posted and settled.

Points valid for a year only.
*
Do you have the chart on Enrichmoney to cashback? I am interested to know the cash back for MAS air ticket.
mnazrin91
post Jul 12 2023, 03:09 PM

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hi. may i know how to redeem cashback?
i have 1k points now and got rm5 posted transaction.
didnt find a way to redeem cashback using points
owodog91
post Jul 14 2023, 11:51 AM

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QUOTE(mnazrin91 @ Jul 12 2023, 03:09 PM)
hi. may i know how to redeem cashback?
i have 1k points now and got rm5 posted transaction.
didnt find a way to redeem cashback using points
*
I also same..got rm10 posted transaction but no give me option to redeem with point.

Weird
shirleywst19
post Jul 14 2023, 11:57 PM

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May I know how to add points? I try to sign in so many times also just keep loading
PseudomonasSA
post Aug 17 2023, 04:47 AM

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Can anyone log into EnrichMoney apps today? The apps has been down for several hours. Error message = Internet not available
regeneration
post Aug 17 2023, 10:09 AM

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QUOTE(jerantut2011 @ Aug 17 2023, 04:47 AM)
Can anyone log into EnrichMoney apps today? The apps has been down for several hours. Error message = Internet not available
*
so far no issue for now.
Happylife90hou P
post Aug 19 2023, 10:13 AM

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Has anyone tried Enrich Money local bank transfer today? It seems cannot go through as no otp received
PseudomonasSA
post Sep 15 2023, 02:09 PM

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Hi

Has anyone received similar error codes when trying to make a withdrawal?

Thank you


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ben3003
post Mar 24 2024, 08:16 AM

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Anyone tried using jompay topup via credit card? Cos i tried key in biller code jompay at maybank can select using credit card.

This post has been edited by ben3003: Mar 24 2024, 08:18 AM
cybpsych
post Mar 24 2024, 08:22 AM

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QUOTE(ben3003 @ Mar 24 2024, 08:16 AM)
Anyone tried using jompay topup via credit card? Cos i tried key in biller code jompay at maybank can select using credit card.
*
should be can

last time ppl used the loophole from TNG > Jompay > NT Balance > Enrichmoney > Transfer to Bank!
ClarenceT
post Mar 24 2024, 08:57 AM

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QUOTE(ben3003 @ Mar 24 2024, 08:16 AM)
Anyone tried using jompay topup via credit card? Cos i tried key in biller code jompay at maybank can select using credit card.
*
QUOTE(cybpsych @ Mar 24 2024, 08:22 AM)
should be can

last time ppl used the loophole from TNG > Jompay > NT Balance > Enrichmoney > Transfer to Bank!
*
Credit card not accepted

This post has been edited by ClarenceT: Mar 24 2024, 09:12 AM


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cybpsych
post Mar 24 2024, 09:10 AM

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QUOTE(ClarenceT @ Mar 24 2024, 08:57 AM)

*
yes I already checked this page before replying

what is published on jompay page may not reflect actual behavior/setup

ben2003 already said he can select cc, so perhaps he can still try it. no harm testing with small amount. either work or don't (no loss). simple as that.
ClarenceT
post Mar 24 2024, 09:13 AM

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QUOTE(cybpsych @ Mar 24 2024, 09:10 AM)
yes I already checked this page before replying

what is published on jompay page may not reflect actual behavior/setup

ben2003 already said he can select cc, so perhaps he can still try it. no harm testing with small amount. either work or don't (no loss). simple as that.
*
Can select CC, but will be rejected.
cybpsych
post Mar 24 2024, 09:17 AM

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QUOTE(ClarenceT @ Mar 24 2024, 09:13 AM)
Can select CC, but will be rejected.
*
then answer this to him lor

or let him try to find out himself the outcome
xiaomoon
post Mar 25 2024, 09:01 AM

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QUOTE(cybpsych @ Mar 24 2024, 09:17 AM)
then answer this to him lor

or let him try to find out himself the outcome
*
just try, cannot sad.gif
cybpsych
post Mar 25 2024, 09:05 AM

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QUOTE(ben3003 @ Mar 24 2024, 08:16 AM)
Anyone tried using jompay topup via credit card? Cos i tried key in biller code jompay at maybank can select using credit card.
*
QUOTE(xiaomoon @ Mar 25 2024, 09:01 AM)
just try, cannot sad.gif
*
thumbsup.gif
xiaomoon
post Mar 25 2024, 09:16 AM

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QUOTE(cybpsych @ Mar 25 2024, 09:05 AM)
thumbsup.gif
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i dont have maybank cc, i try alliance bank, choose cc as payment get error biller code for this only accept saving account not credit card
cybpsych
post Mar 25 2024, 09:19 AM

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QUOTE(xiaomoon @ Mar 25 2024, 09:16 AM)
i dont have maybank cc, i try alliance bank, choose cc as payment get error biller code for this only accept saving account not credit card
*
behavior should be same with other banks as it points to same config in jompay biller setup.
TSlowkelvin
post Mar 25 2024, 10:37 AM

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Now EnrichMoney is adopted DuitNow Transfer and DuitNow QR.

https://soyacincau.com/2024/03/23/enrichmon...aysia-airlines/

https://enrich.malaysiaairlines.com/enrichm...nrichmoney.html
PseudomonasSA
post Apr 5 2024, 01:55 AM

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Looks like EnrichMoney has disabled DUITNOW transfer to bank or third party. Wondering whether this is a temporary issue with the apps.

This post has been edited by PseudomonasSA: Apr 5 2024, 02:03 AM


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katowwe
post Apr 5 2024, 10:54 PM

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Nice one enrich money, I login with my phone number and enter the otp code, then you block my mobile number and can't login. Call service 5 minutes no one answer my call. Rubbish
zstan
post Aug 22 2024, 01:43 PM

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Guess i'm moving here after grabpay announced the 1% fee next month sad.gif
ClarenceT
post Aug 22 2024, 03:44 PM

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QUOTE(zstan @ Aug 22 2024, 01:43 PM)
Guess i'm moving here after grabpay announced the 1% fee next month sad.gif
*
Grabpay - 1% fee only for CC top up.

If debit card or online transfer, no 1% charge lah. Any cost difference between Grabpay and Enrichmoney? Same to Gopayz, Boost, TNG, Bigpay, Merchantrade, all no 1% if top up using debit card / online transfer.

This post has been edited by ClarenceT: Aug 22 2024, 03:47 PM
weidasdnbhd
post Aug 22 2024, 04:03 PM

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QUOTE(ClarenceT @ Aug 22 2024, 03:44 PM)
Grabpay - 1% fee only for CC top up.

If debit card or online transfer, no 1% charge lah. Any cost difference between Grabpay and Enrichmoney? Same to Gopayz, Boost, TNG, Bigpay, Merchantrade, all no 1% if top up using debit card / online transfer.
*


Sorry, top up gopayz using credit card also got 1% fee?
Long time already I closed the account and uninstalled the app.
ClarenceT
post Aug 22 2024, 04:22 PM

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QUOTE(weidasdnbhd @ Aug 22 2024, 04:03 PM)
Sorry, top up gopayz using credit card also got 1% fee?
Long time already I closed the account and uninstalled the app.
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Credit card not accepted
zstan
post Aug 23 2024, 10:39 AM

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QUOTE(ClarenceT @ Aug 22 2024, 03:44 PM)
Grabpay - 1% fee only for CC top up.

If debit card or online transfer, no 1% charge lah. Any cost difference between Grabpay and Enrichmoney? Same to Gopayz, Boost, TNG, Bigpay, Merchantrade, all no 1% if top up using debit card / online transfer.
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what's the point in using e-wallet if can't top up with CC? enrich money still no top up fee with cc
cybpsych
post Aug 23 2024, 10:42 AM

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QUOTE(zstan @ Aug 23 2024, 10:39 AM)
what's the point in using e-wallet if can't top up with CC? enrich money still  no top up fee with cc
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ewallet can function with cc fund

ewallet purpose is convenience, not replacing/milking CC benefits laugh.gif
zstan
post Aug 23 2024, 10:46 AM

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QUOTE(cybpsych @ Aug 23 2024, 10:42 AM)
ewallet can function with cc fund

ewallet purpose is convenience, not replacing/milking CC benefits laugh.gif
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e-wallet is not convenient at all, especially those that need to scan QR. even worse if line is bad. payment can take 20 seconds to complete. most convenient now is google/apple pay with cc. only upside is got more adopters of QR compared to CC now
cybpsych
post Aug 23 2024, 10:51 AM

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QUOTE(zstan @ Aug 23 2024, 10:46 AM)
e-wallet is not convenient at all, especially those that need to scan QR. even worse if line is bad. payment can take 20 seconds to complete. most convenient now is google/apple pay with cc. only upside is got more adopters of QR compared to CC now
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there you go.

drop the ewallets lor. Use CC is better based on your preference.

with most ewallets sooner or later imposing 1% reload fee, better to plan exiting your ewallets.
phantasm0110
post Aug 23 2024, 12:02 PM

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QUOTE(zstan @ Aug 23 2024, 10:39 AM)
what's the point in using e-wallet if can't top up with CC? enrich money still  no top up fee with cc
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enrich money can use cc to top up?
ClarenceT
post Aug 23 2024, 12:09 PM

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QUOTE(zstan @ Aug 23 2024, 10:39 AM)
what's the point in using e-wallet if can't top up with CC? enrich money still  no top up fee with cc
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Enrich Money can be top up using CC? If yes, sorry, I am outdated.
xiaomoon
post Aug 23 2024, 04:24 PM

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QUOTE(ClarenceT @ Aug 23 2024, 12:09 PM)
Enrich Money can be top up using CC? If yes, sorry, I am outdated.
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mine one still cannot topup with cc
zstan
post Aug 23 2024, 04:29 PM

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QUOTE(ClarenceT @ Aug 23 2024, 12:09 PM)
Enrich Money can be top up using CC? If yes, sorry, I am outdated.
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QUOTE(xiaomoon @ Aug 23 2024, 04:24 PM)
mine one still cannot topup with cc
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aikz still cannot. sad. really out of options now.
0hmyg0d
post Sep 5 2024, 02:02 PM

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does anyone know if all spending on the card can use points to pay it off?

or only certain spending categories are eligible to redeem points (cashback)?
sms2u
post Oct 7 2024, 09:10 AM

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sorry, any forum for enrich point? can ask how to utilize enrich point beside buy flight ticket?
PseudomonasSA
post Jan 9 2025, 08:15 AM

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EnrichMoney's security system seems robust!
My spouse made a transfer via JomPay to my EnrichMoney account which became blocked.
EnrichMoney required further information to investigate the deposit.
PoisonSoul
post Jan 9 2025, 08:28 AM

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QUOTE(PseudomonasSA @ Jan 9 2025, 08:15 AM)
EnrichMoney's security system seems robust!
My spouse made a transfer via JomPay to my EnrichMoney account which became blocked.
EnrichMoney required further information to investigate the deposit.
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Had this problem last year. So apparently the CS told me that if it's like this kind of personal account, you can only JomPay from same account name to same account. For your case, it's your spouse -> your EnrichMoney account which is different name. Hence they block.

Just give them a call and explain to them. They'll understand. I forgot if they ask any other extra documents or not for this as I can't find any emails regarding this so I guess it's just a call and explanation.
PseudomonasSA
post Jan 9 2025, 03:44 PM

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QUOTE(PoisonSoul @ Jan 9 2025, 01:28 AM)
Had this problem last year. So apparently the CS told me that if it's like this kind of personal account, you can only JomPay from same account name to same account. For your case, it's your spouse -> your EnrichMoney account which is different name. Hence they block.

Just give them a call and explain to them. They'll understand. I forgot if they ask any other extra documents or not for this as I can't find any emails regarding this so I guess it's just a call and explanation.
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Thank you.. Yea, account has been unblocked successfully. They asked for sender's name and mobile number.
ericlaiys
post Jun 18 2025, 10:50 AM

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Just sign up . top up rm 50. but wallet now rm0. Really great experience. How long the card to deliver to home?
MiKE7LIM
post Aug 19 2025, 05:03 PM

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anyone tried to use this to purchase MAS ticket? i tried 3 times all failed then i have to use other CC
guanteik
post Sep 14 2025, 02:18 PM

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For the past few weeks I’ve been trying to sign up for EnrichMoney. My experience has been unpleasant. The sign up process was smooth including payment of RM50 at the end of the sign up until the process the application at the backend, citing my IC wasn’t properly captured. Asked for re-register.

Not even a single call I received from Merchanttrade or Enrich related to my application and I’m pretty ghosted by them. I’ve to call to inquire my application station.

Weeks after weeks, ended up my application was deleted from their system and that also wasn’t being informed. My RM50 top up during the first registration is still with them.

I’d say don’t waste your time or life with this piece of junk from Enrich. Poor implementation poor communications to even make use of it. Imagine you having lots of money with the Visa only to find out shit about their support and service.
ericlaiys
post Sep 15 2025, 12:05 AM

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QUOTE(guanteik @ Sep 14 2025, 02:18 PM)
For the past few weeks I’ve been trying to sign up for EnrichMoney. My experience has been unpleasant. The sign up process was smooth including payment of RM50 at the end of the sign up until the process the application at the backend, citing my IC wasn’t properly captured. Asked for re-register.

Not even a single call I received from Merchanttrade or Enrich related to my application and I’m pretty ghosted by them. I’ve to call to inquire my application station.

Weeks after weeks, ended up my application was deleted from their system and that also wasn’t being informed. My RM50 top up during the first registration is still with them.

I’d say don’t waste your time or life with this piece of junk from Enrich. Poor implementation poor communications to even make use of it. Imagine you having lots of money with the Visa only to find out shit about their support and service.
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Same fate. You must report via email. They follow up and refund after 2 week. After that I don’t dare to open an account. It is not enrich problem. It is merchantrade problem.

 

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