Wished I saw this thread earlier... I changed from 13PM eSIM to 16PM Physical SIM... and I kena this issue ugh...
Would going to eSIM resolve this?
Red Dot Icon on Phone Icon, How to remove it?
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 Oct 2 2024, 10:32 AM
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#1
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14,033 posts Joined: Nov 2004 
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Oct 11 2024, 05:23 PM
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#2
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14,033 posts Joined: Nov 2004
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QUOTE(junclj @ Oct 3 2024, 10:21 PM) Same situation with mine at last month, i just get my digi prepaid simcard with a pre-owned number 0138888xxx and getting to insert it into my new 16 pro max. I am still on the physical SIM, however the red dot has disappeared from my phone now. I even restart my phone also didn't come back. I switch to postpaid but still showing that red dot badge on the phone icon. I try to call digi center, the agent only can help me to deactivate the voicemail but it still showing the red dot badge. Finally, the red dot only can removed by switching from physical sim card to eSim.   |
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Nov 6 2024, 06:38 AM
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#3
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14,033 posts Joined: Nov 2004
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QUOTE(NagaK @ Nov 5 2024, 10:48 PM) Anybody can help me to rid out this red dot kinda annoying. Call customer service and tell your voice mail is stuck or not working, I had mine fixed this way. Mine always prompt “server is busy, try again” when I tried to retrieve voice mail. Deactivated voicemail still same I originally didn’t have issue on eSIM, then when I went back to physical sim then it came. Was about to give up, then suddenly it went away and my Digi feedback they had fixed my voice mail issue. This post has been edited by celciuz: Nov 6 2024, 06:38 AM NagaK liked this post
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Nov 7 2024, 02:23 PM
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#4
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14,033 posts Joined: Nov 2004
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QUOTE(NagaK @ Nov 7 2024, 02:14 PM) Went to CelcomDigi Store in Klang said this issue they replaced Sim Card... I was told replace SIM would resolve it, but thing is that I kena when I went from eSIM to SIM... paid RM10 and was a bit pissed off so I kept bugging the CS and eventually they settled it for me.Red dot is gone. As per them all new sim card had this issue so they replaced old Debit card size Digi Sim. Not new CelcomDigi sim What I know is when this happens, and you call ... voice mail is stuck one. |
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