QUOTE(Nick Takuya @ Mar 4 2023, 12:17 AM)
Managed to claim for the display.
Since i was on the phone with Apple for more than 2 hours, i will definitely not type the whole process out.
Long story short, call CS then they will make an appointment for u on the service center of ur choice, send the phone in and get the report case number, call CS again and complain about the cost and it is ridiculous that the display died right after warranty is over, most likely they will transfer ur case to a senior technician from dunno which country or local one, from there just email whatever report that service center has given u to that technician then he/she will follow up and liaise with service center from there.
Hi, you use the same report case number for every CS call and complain?Since i was on the phone with Apple for more than 2 hours, i will definitely not type the whole process out.
Long story short, call CS then they will make an appointment for u on the service center of ur choice, send the phone in and get the report case number, call CS again and complain about the cost and it is ridiculous that the display died right after warranty is over, most likely they will transfer ur case to a senior technician from dunno which country or local one, from there just email whatever report that service center has given u to that technician then he/she will follow up and liaise with service center from there.
Jun 11 2023, 12:16 PM

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