Not receiving OTP after Port in
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 Feb 4 2023, 09:18 PM, updated 3y ago
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#1
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Newbie
15 posts Joined: Oct 2009  
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Guys I'm not receiving TAC from Banks after port in to Umobile. It is now more than 3 days ready, I believe the security mechanism at least for 24hours but now seems more than 72 hours still not working as expected. Normal messages receiving fine. Called telco they said need to check with bank , If I am having 10 banks I'll need to check with all of them?
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Feb 4 2023, 09:22 PM
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#2
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(solidnova @ Feb 4 2023, 09:18 PM) Guys I'm not receiving TAC from Banks after port in to Umobile. It is now more than 3 days ready, I believe the security mechanism at least for 24hours but now seems more than 72 hours still not working as expected. Normal messages receiving fine. Called telco they said need to check with bank , If I am having 10 banks I'll need to check with all of them? Which bank u didn’t receive TAC ? |
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Feb 6 2023, 01:49 PM
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#3
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Senior Member
1,186 posts Joined: Oct 2009
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Manual update (re-register the number at the bank) again or wait system update the gateway itself probably few weeks.
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Feb 7 2023, 10:19 PM
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#4
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Senior Member
4,490 posts Joined: Oct 2013
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QUOTE(solidnova @ Feb 4 2023, 09:18 PM) Guys I'm not receiving TAC from Banks after port in to Umobile. It is now more than 3 days ready, I believe the security mechanism at least for 24hours but now seems more than 72 hours still not working as expected. Normal messages receiving fine. Called telco they said need to check with bank , If I am having 10 banks I'll need to check with all of them? Go ATM n re-register ur hp no again |
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Feb 10 2023, 04:04 PM
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#5
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All Stars
48,405 posts Joined: Sep 2014 From: REality
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nowadays technology is so advance..
yet banks still using old system.. TAC now should be non issues... but same problem exist... port in /out trigger TAC issues... |
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Feb 10 2023, 04:09 PM
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#6
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Junior Member
63 posts Joined: Apr 2005
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QUOTE(solidnova @ Feb 4 2023, 09:18 PM) Guys I'm not receiving TAC from Banks after port in to Umobile. It is now more than 3 days ready, I believe the security mechanism at least for 24hours but now seems more than 72 hours still not working as expected. Normal messages receiving fine. Called telco they said need to check with bank , If I am having 10 banks I'll need to check with all of them? It's definately U Mobile issue. I also face the same thing. Throw away U Mobile and move to other telco. SMS straight away comes in. U Mobile is one of the worst telco in handling SMS. |
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Feb 10 2023, 04:13 PM
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#7
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Senior Member
1,084 posts Joined: Jul 2022
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QUOTE(sitescope @ Feb 7 2023, 10:19 PM) Go ATM n re-register ur hp no again I'm not sure of other banks but MBB no longer accepts TAC reg/update via ATMOne of the stupidest decision ever. |
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Feb 10 2023, 04:13 PM
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#8
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Senior Member
1,084 posts Joined: Jul 2022
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QUOTE(sitescope @ Feb 7 2023, 10:19 PM) Go ATM n re-register ur hp no again I'm not sure of other banks but MBB no longer accepts TAC reg/update via ATMOne of the weirdest decision ever. |
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Feb 11 2023, 11:47 AM
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#9
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Junior Member
335 posts Joined: Mar 2014
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this is quite a common issue after port in/out..
in fact, there are threads in here that discussed it quite extensively.. feel free to look it up.. in short, give it a few days.. my personal experience was about 7 working days and the system sorted out itself.. didn't do anything else (eg. re-register at ATM, etc).. all the OTP are properly received after *provided u don't have any urgent financial transactions to make* |
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Aug 24 2024, 07:10 PM
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Junior Member
362 posts Joined: Oct 2007 From: Penang
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Me port from Umobile to Celcom about 1 week, Shopee Lazada bank insurance all OTP/TAC cannot receive. Even I go re-register at ATM for bank and send UPDATE to 66300 also no working. I call Celcom they say merchant prob which I think like not make sense. Everytime I file report, they always say merchant prob then close case. Anything can I do besides port out again?
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Aug 25 2024, 03:44 PM
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#11
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Senior Member
3,218 posts Joined: Apr 2005
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QUOTE(cchin8888 @ Aug 24 2024, 07:10 PM) Me port from Umobile to Celcom about 1 week, Shopee Lazada bank insurance all OTP/TAC cannot receive. Even I go re-register at ATM for bank and send UPDATE to 66300 also no working. I call Celcom they say merchant prob which I think like not make sense. Everytime I file report, they always say merchant prob then close case. Anything can I do besides port out again? Report to mcmc |
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Aug 25 2024, 06:07 PM
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Probation
4 posts Joined: Aug 2024 From: KL
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QUOTE(cchin8888 @ Aug 24 2024, 07:10 PM) Me port from Umobile to Celcom about 1 week, Shopee Lazada bank insurance all OTP/TAC cannot receive. Even I go re-register at ATM for bank and send UPDATE to 66300 also no working. I call Celcom they say merchant prob which I think like not make sense. Everytime I file report, they always say merchant prob then close case. Anything can I do besides port out again? Better lodge a report to MCMC. After Celcom Digi merged already their customer service very bad. Easily just close your ticket without resolution. |
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Sep 2 2024, 06:05 PM
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#13
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Junior Member
529 posts Joined: Aug 2006 From: Oil Town (Miri)
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Banks nowadays go for their own app for approval, no? Even credit card and debit card also use app for approval.
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