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 Maybank Duitnow (Instant Trf) becomes GIRO

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xander2k8
post Dec 1 2022, 06:53 PM

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QUOTE(contestchris @ Dec 1 2022, 06:39 PM)
Anyone faced this issue before? The money is kinda urgent and involves a large sum (RM20k++). Maybank only allow two options - DuitNow and GIRO. I selected DuitNow. Transfer completed but the receiving account shows no money. After calling Maybank they say there is system issue and my transaction has been tagged as GIRO.

I'm just wondering if this is acceptable? I initially thought I made a mistake. It's difficult to not "see" that large amount anywhere, especially since I expected the transfer to happen immediately. Anyone else face the same issue recently?
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Not acceptable

File a complaint to BNM Tele link on Maybank and see whether they will do anything or not

Basically Maybank cheating customers out of 3 days interest
xander2k8
post Dec 2 2022, 01:50 AM

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QUOTE(CommodoreAmiga @ Dec 1 2022, 06:57 PM)
This

Maybank has lots of issues recently. People can't see their money for days, went into limbo. Just read the Fixed Deposit thread.
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Still you have the right to file a complaint to BNM otherwise Maybank would start skimping on their responsibility which is why Telelink is there for a reason

 

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