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 Maybank Duitnow (Instant Trf) becomes GIRO

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TScontestchris
post Dec 1 2022, 06:39 PM, updated 4y ago

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Anyone faced this issue before? The money is kinda urgent and involves a large sum (RM20k++). Maybank only allow two options - DuitNow and GIRO. I selected DuitNow. Transfer completed but the receiving account shows no money. After calling Maybank they say there is system issue and my transaction has been tagged as GIRO.

I'm just wondering if this is acceptable? I initially thought I made a mistake. It's difficult to not "see" that large amount anywhere, especially since I expected the transfer to happen immediately. Anyone else face the same issue recently?
TScontestchris
post Dec 1 2022, 07:24 PM

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QUOTE(CommodoreAmiga @ Dec 1 2022, 06:57 PM)
This

Maybank has lots of issues recently. People can't see their money for days, went into limbo. Just read the Fixed Deposit thread.
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I actually kena the fixed deposit issue as well. For the largest bank in Malaysia, these are just woeful. Maybank has never been my primary bank so that's why in the past not many issues.
TScontestchris
post Dec 1 2022, 07:29 PM

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QUOTE(laksamana @ Dec 1 2022, 06:51 PM)
There is an option under M2U settings that you may need to change to allow large amounts for Duitnow transfer

Unless you have changed previously, your settings will be at "Default" amount
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Source? I asked the CS agent if transaction above xxx amount will automatically become to GIRO or something, she said no such thing. The limit for funds transfer covers both duitnow and GIRO
TScontestchris
post Dec 1 2022, 07:36 PM

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QUOTE(laksamana @ Dec 1 2022, 07:36 PM)
I have definitely transferred up to 100k before using Duitnow, but need to do the settings change in M2U
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Settings as in limits change (which I did) or something else?
TScontestchris
post Dec 1 2022, 07:44 PM

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Other people are facing it. 1d ago they reply saying issue resolved, surely not right cause earlier 6pm same thing happened to me!

https://www.facebook.com/Maybank/posts/6294005203965589

 

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