A lot of the stores have been recommending alpha fan which seems highly popular recently..

As they had the sizes we wanted, we took the plunge and decided to go with them as they offered 5-10years warranty..

However, i must say their service leaves much to be desired.. after contacting them.. it really takes their maximum 7 working days to get back to us..

And then.. their service team only comes to Penang Island twice a week.. so it took over 2 weeks just to service

Recently we also needed to service KDK fans and they came within a week..

So, really KDK is the bestest if you ok with 1 yr warranty

Same 1 yr warranty

update: 1 of my alpha fan rosak already.. press got sound come out but fan cannot spin.

warranty of 5-10years is NOT free-of-charge.. after 1st year will cost RM60 for them to even show face.. better stick to KDK since both also 1 year foc warranty..

update: RM60 to show face (service charge), total damage rm150 to replace sensor. Summore their timing sucks.. weekend not available, weekdays only certain days available depending on where you stay.

if rosak another time, might as well buy a new fan already. nonit to take leave just to have them come service.. Should be going with KDK.

just under 2 years.

This post has been edited by jrrsim: Sep 8 2024, 04:05 PM

Alpha Cosa 5 blade one..

oh ya, read their warranty very carefully... their claimed warranty period is only limited to the motor other things are all 1 year, or maybe 2 years.. and you also need to pay show face fee for their technician to come.. so 10 year warranty is just marketing gimmick.. practically sama dengan other brand 1 year warranty

WARRANTY PERIODS

This post has been edited by jrrsim: Dec 13 2024, 02:52 PM