A lot of the stores have been recommending alpha fan which seems highly popular recently..

As they had the sizes we wanted, we took the plunge and decided to go with them as they offered 5-10years warranty..

However, i must say their service leaves much to be desired.. after contacting them.. it really takes their maximum 7 working days to get back to us..

And then.. their service team only comes to Penang Island twice a week.. so it took over 2 weeks just to service

Recently we also needed to service KDK fans and they came within a week..

So, really KDK is the bestest if you ok with 1 yr warranty

panasonic

get indusrial grade one

Same 1 yr warranty

Previously bought alpha 3 units "Cosa" model, 3 units also facing the same problem using 1 year already spoil. Get KDK instead

This post has been edited by BlackPen: Nov 24 2022, 12:18 PM

Currently using REZO. have over 10 of them and 1 had mb issue. aftersales was prompt in repairing it. and able to claim warranty.

have used about 7 alpha previously, has 1 motor spoil only after 10 years. however they all had lights and all lights spoiled in 2-3yrs ish.

i think most brands are OK just except DEKA.

My house got 4 Alpha Fan, using since 2011.
2 still working and 2 already rosak and replaced by Panasonic.

So far..
KDK is quite good

Alpha cannot leh..
Won't really last long.. 2 to 5 years like that...
See luck & usages...

I have 3 Alpha and 1 Revo in my house.

I found that the Revo is a little bit noisier.

But yeah, Alpha is the cheaper alternative compared to KDK / Panasonic.

Oh not to mention, their support is good too! Last time i bought online and install on my own, turns out i dont know how to place the balancers properly. Reported to them, they set appointment, boom! They help me fix it for free.

Mine using alpha for 3 years so far no problem

fan servicing? may i know what kind of service as i never heard fan got service before.

unless u mean rosak?

Alpha is cheap China stuff. Mine came with non-working LED lights. Ended up desoldering the broken ones and resoldering them with brighter COBs.

My alpha ceiling fan last time blades broken while it was spinning.

this is awful , it might hurt people underneath it

Rezo fans, customer service and technicians are horrible.Dont buy if you don't want headache.

Agree Panasonic is an established brand.Dont buy Rezo.it is the worst product, customer service and technicians.

Alpha Cosa is the cheao version, bought 4 and 1 of them fail after 3 months usage only.

panasonic bayu kah?

How about Deka? Planning to buy fan for my house. Which brand should I go for? I heard KDK not really good too?

My Alpha fan zhun zhun 3 years then got issue...

Deka most bad reviews... All brands also got negative review... But if u 'heard' KDK no good, you can consider dont use fan ady

This post has been edited by C_ST: Jul 6 2023, 11:52 AM