I was charged CPP in CIMB on July, I call to cancelled, they said they will and they will refund the charge, last few days i received charge again, I call again to cancel, the customer service help me check, and said I got call to cancel but they didnt cancel it, basically I was still charge every month for it, wtf, CIMB shady af

What cpp

credit protector plus

Gaduh la apa lagi

How much is it? I dont really go thru my cc statements...

If few ringgit ok la

Wow TIL there exists such a product... it'll pay off your credit card balance if you die?

hmm, so far i never got such funny stuff... if it kept recurring, i'd suggest the following action:

1. call and asks how the CPP thing came into picture?

2. threaten to cancel if they dun resolve it

ohhhh... that completely worthless insurance thing. why the heck TS sign up for it anyway?

last time i signed up then once i received policy

i immediately go branch and tell them i want cancel ..i remember insurance have cooling off period for X days

managed to cancel it ..i remember the insurance is from something like Sun or Moon thing

it will charge depending on your credit balance

like every RM100 = 20sen

but of course if you paid everything before statement end..then wont kena charge

it think its like 1% of monthly bill. so if i have 1k+ to 2k monthly, its like 10 - 20 monthly

sunlife insurance... last time i kena before. they quite smart... first they'll call and explain the insurance thing to you (not yet ask you signup)... then they'll slowing ask you to confirm your personal details (basically they started to help you "register" the insurance). if not careful, then you might agreed to it and they signed it up for you. nowadays, whenever they start to ask all these info, i'll told them to stop.

ya..they will talk like those WWF ppl in tesco

Signup so hassle free.
When terminate time... have to go to there office lah.. have to provide account no lah.. photo copy of your IC lah...

WWF 1 still ok ..can just direct cancel that CC

payment will stop

This post has been edited by fantasy1989: Oct 27 2022, 06:39 PM

This is by option in, right? And not default

it's useful to protect the bank's money. basically using your money to protect their money

no, i dont not sign up for it, but they subscribe for me, when they give credit card, they probably auto subscribe for me

Wahhhh.. Ni macam pon bole ar.😱😱
Was it a miss, that you need to un-check the default box.

Last time, AA also played this need to 'uncheck to unsubscribe'

This post has been edited by jojolicia: Oct 27 2022, 07:52 PM

That is insurance for the CC balance in case you pokai masuk 6 feet under.

You can opt out, must call to cancel.


This is the process at another bank I worked for last time.

If you opted out in first call and it wasn't resolved, lodge your complaint with BNM stating the time and date of your first call, with which agent name. 2nd call as well agent name, time and date.

CIMB will kena fark by BNM.

no, i have a debit card for CIMB for many years and its also the acc i receive my salary, so CIMB just give free CIMB Cash Rebate platinum credit card as I a long time customer for them, no need to sign up, just let me know and mail me the card

Then i believe on default. No choice, give standing instruction to unsubscribe. If no action vide repeated CS call, write in