It's one bad decision by the top management, for venturing into ShopeeXpress.
After spending ton of CAPEX acquiring the warehouses across the nation, the trucks, the manpower, die-die also they have to carry on with that decision of that one person.
Because they know if they allow the buyer to select their own shipping company, surely no one will ever choose ShopeeXpress, their reputation already gone down the drain.
This is their final resort to recoup their investment.