MyCC gives Shopee until end of October to explain delivery issues

PETALING JAYA: Shopee has until the end of October to explain the first and last mile delivery issues raised by its consumers and merchants, says the Malaysia Competition Commission (MyCC).

The regulator’s CEO, Iskandar Ismail, said they have engaged with the e-commerce platform because of increasing complaints from consumers and merchants about its delivery services.


“Shopee is now required to provide MyCC with the justification for its conduct and a detailed account of how these issues will be addressed internally without further jeopardising users’ interest by end of October,” he said in a statement.

While MyCC welcomes the innovation by industry players and acknowledges that it has significantly improved Malaysians’ online shopping experience, Iskandar said, they need to be mindful of their conduct which may cause competition concerns and harm users.

“We understand the current challenges that the industry players are facing, but it should not stop them from providing the best services to users,” he said.

He said MyCC will continue to monitor other industry players operating in the same market.

“We will not hesitate to invoke our investigation and enforcement powers against any enterprise suspected of breaking the law,” he said.

https://www.freemalaysiatoday.com/category/...elivery-issues/

theberry how?

Just shut shopee down la

What to explain
Salahan Putin

All salahan bang nuar tak cucuk assmin until assmin langkar Sheraton I…..

Scampee/shitpee with logistic issues berpisah tiada

shitpee pakai logistics sendiri and don't want cut volume to others, then sendiri fakap the delivery portion.

Should have just left it with 3rd party courier like jnt
Logistics not an easy task

My last Shopeexprs, 28-Sep - 10 Oct to do Puchong -> Shah Alam

Similar timing Poslaju, Penang -> Shah Alam, next day dapat

shopee logistic memang issue now

i order stuff on 6th. Today only get. Their DDR hub fucking up big time

Just let poslaju handle the delivery la.

“Besok kirim, hari ini sampai”

due to mass layoff lo...
done explain

poslaju upgraded ady? i tot we used to call them poslambat

Lawsuit time

yesterday shopee express

out for delivery > whole day no come > go back to hub? LOL

It's a famous quote by the late Samy Vellu.

Dafaq really that bad? Was thinking to get something there today

unlike J&T and SPX and others, Poslaju AT LEAST consistent in delivering experience. you know you will get it on which day once they get hold of your parcel.

Free delivery *max RM1

90% discount *max RM1

Puuuuunnndeeeekkkkkk

the shouldn't do the delivery service lah I tell you

that day the warehouse kana raided due to undocumented workers supplied by third parties

just let poslaju jnt ninjavan etc do their job lah

in fact they should engage lalamove as well



sudah tau susah mau dapat delivery staff these days , summore u give puny salaries, really GG