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 Shemaroo DOB, Scam subscription RM2/week

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TSjanszmatt
post Oct 18 2022, 11:47 AM, updated 2y ago

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363 posts

Joined: Nov 2007
Hi all

I'm creating this topic to highlight the problem that my grandfather encountered

I had a look at his itemised billing for his prepaid plan and noticed RM2 being deducted for Shemaroo DOB subscription every week

Because I am paying for his prepaid plan, this has cost me a loss of about RM30+

My grandfather is definitely not someone who would be interested in anything related to shemaroome

I called up the prepaid phone company and they told me they cant do anything about it and asked me to email Shemaroo to unsubscribe

I did some googling and noticed that many are having such issues and have no idea how to unsubscribe from this scam:
https://appcontacter.com/cancel/com.saranyu...orld/shemaroome - read the comments of the article

How to unsubscribe: (similar to the article linked above)
1. download the Shemaroo app from PlayStore or AppStore
2. Sign in with your phone number that is linked to the unwanted subscription
3. Navigate to the subscriptions option, you'll be (un)surprised to see that your number has an existing subscription which is the most expensive option on the list
4. Unsubscribe and pray you dont get scammed again

Dont forget to check your itemised billing frequently

I lazy to report to SKMM, therefore I'm posting here for others be aware of this scam

Proof of the RM2 getting deducted
Attached Image
TSjanszmatt
post Oct 18 2022, 05:29 PM

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363 posts

Joined: Nov 2007
QUOTE(trix @ Oct 18 2022, 02:48 PM)
Not sure what telco your grandfather is using, but my FIL had the same issue last few weeks on his umobile prepaid
Not shemaroo but multiple scam providers
I called CS, mentioned that that there are fraudulent charges, I want them blocked and refunded and they complied
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CS said this one is different level of scam. Something they can’t cancel and refund. Dunno why it’s like that, maybe telco pakat with shemaroo?

QUOTE(MrBaba @ Oct 18 2022, 03:36 PM)
U write so much , aldy enough to report to mcmc dy. They got wassap number u can complain one
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Sorry I don’t have wassap, I have only WhatsApp if you have the WhatsApp number, please share

TSjanszmatt
post Feb 26 2023, 10:28 PM

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Junior Member
363 posts

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QUOTE(oricori @ Feb 26 2023, 09:13 PM)
Bumping this thread because my mum just got charged for this Shemaroo.

Reported to Digi but they claimed she clicked on a link to subscribe to this service and refused to refund. My mum did not click such link nor send any OTP to activate.

CC'ed SKMM/MCMC but yet Digi still refused to refund. Any other solution? How do I ensure SKMM will take any action?
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Thanks
I’m spreading awareness of such scams
TSjanszmatt
post Nov 19 2024, 07:46 AM

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Junior Member
363 posts

Joined: Nov 2007
QUOTE(Reckoning @ Nov 18 2024, 09:48 PM)
Glad found this post. My account terkena. Because my kid use my second line. Im still in trouble to unsub this scam sheramoo. Damn it. The website refusing me to unsub

Im stuck here. Cant confirm.

user posted image
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Try use the app to unsubscribe?

 

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