Just received a new TNG card with NFC topup function from a family member. Now my dillema is to used up all the balance in the existing card first before shifting to the new card. I suppose we couldn't transfer the balance from old card to a new one right?

I am thinking of just use it on toll until it run out of credit but that will leave maybe a few cents to 1-2 ringgit. Not to mentioned it's quite troublesome as I need to estimate the amount of toll to avoid the problem of insufficient balance.

Does anyone know the best way to used up all the balance? I dun think there're other places we could use the card for payment except toll and parking now, and parking always require minimum balance in card.

U may report lost Card to TNG and ask them transfer back the money to your bank account, but if u do this, u can't use back your Card already.

they got charge RM10 for this if im not mistaken, last time i did on my expired card.

he already has the new nfc card...so i think he doesnt care the old card can use or not anymore after that

You just submit online to terminate the card, and they will transfer to the remaining amount to your bank account or my bank account if you so wishes

Have you tried it? Just wondering if they will ask more question and the process became long ad tedious

Don't use it for 1 year it will become dormant. Then u can request for refund

One year is quite long. Pretty sure I'll forget about it by then. I think if report it as lost then shouldn't need to wait that long?

https://customerservice.touchngo.com.my/erefund/

ive never tried it myself but you should be able to just request to transfer the balance to your bank account. no need to lie. the money in the TnG is still our money and we have the right to request it be transferred.

another thing you can do is to just keep using the old card until the money is depleted. toll/parking/food.

Noted. Seems like the best way is to request for refund. Will try it out.

can go tnc center transfer balance

Go tng centre in kl sentral and request refund. Boleh punya. I did that.

If you don't want to use the old card anymore, request for e-refund on TnG website. You can transfer to bank account or your TnG e-wallet. The whole amount will be transferred out but the card will be dead after that, cannot be reactivated in future.

Since you are using the new NFC card, you may wish to transfer to your TnG e-wallet, then you can top up your NFC card from your e-wallet.

Done e-refund a few times already, fastest about 1 week to receive the money, longest about 1 month (no reason given for delay, just have to email Customer Service every other day until got my money back).

[quote=entire,Sep 19 2022, 10:56 AM]
they got charge RM10 for this if im not mistaken, last time i did on my expired card.
Weird lol, previously i do 2 Card they just do it for foc


[quote=dawho,Sep 19 2022, 10:56 AM]
he already has the new nfc card...so i think he doesnt care the old card can use or not anymore after that
Maybe....


[quote=bashlyner,Sep 19 2022, 10:57 AM]
Have you tried it? Just wondering if they will ask more question and the process became long ad tedious
Got do it on my own 2 old tng Card, i took about 7 working days if not mistaken it was few years back le.

you can submit erefund la, if below 100 will go to ewallet, above 100 can transfer to bank

K\ earn $20k but few $ credit oso wan to save ah?

few linggit only

Can try this.

https://mypromo.my/refund-tngo-card/amp/

duduk kat toll and tap for 20 cars