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Being Charged RM15 - 1 day unlimited calls and sms, when travel in oversea
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TSschoe
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 Sep 15 2022, 10:07 AM, updated 4y ago
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18/08/2022 1 Day Unlimited Calls and SMS pass 15.00
19/08/2022 1 Day Unlimited Calls and SMS pass 15.00
i just noticed i was being charged with this. but i didnt receive any call or make any call..
receive sms will trigger this charges also ?
anyone aware about this ? or call forward kind of thing? i think i didnt setup any
NEW UPDATE:
check back sms, when i had a sms regarding i have a missed call, then i was being charged this 1 day unlimited calls and sms
This post has been edited by schoe: Sep 15 2022, 10:09 AM
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TSschoe
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Sep 15 2022, 10:37 AM
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just live chat with customer service: she said i had activated the voice mall. turn it off then will be not charged.
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Marcus Cody
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Sep 15 2022, 01:11 PM
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New Member
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Same I also get a RM15 charge by Maxis
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Strike Eureka
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Sep 15 2022, 02:15 PM
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Getting Started
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go overseas or close to border like SG or thailand?
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TSschoe
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Sep 15 2022, 03:21 PM
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QUOTE(Strike Eureka @ Sep 15 2022, 02:15 PM) go overseas or close to border like SG or thailand? i was being charged when i was in bangkok and also danang on june and august and it was due to the voicemail thing.. really OMG |
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Strike Eureka
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Sep 15 2022, 04:10 PM
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Getting Started
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QUOTE(schoe @ Sep 15 2022, 03:21 PM) i was being charged when i was in bangkok and also danang on june and august and it was due to the voicemail thing.. really OMG turn off roaming |
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acbc
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Sep 15 2022, 04:11 PM
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Luckily I MNP out from Maxis. Cannot stand billshocks.
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WaCKy-Angel
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Sep 15 2022, 04:23 PM
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U went oversea?
Yes it sucks coz receiving missed calls and entered into voicemail is consider roaming, even if u did not retrieve voicemail at that time lel.
Either off roaming or off voicemail can already.
Who still uses voicemail nowadays?
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TSschoe
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Sep 15 2022, 04:50 PM
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QUOTE(Strike Eureka @ Sep 15 2022, 04:10 PM) cant.. need to receive sms tac |
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TSschoe
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Sep 15 2022, 04:51 PM
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QUOTE(WaCKy-Angel @ Sep 15 2022, 04:23 PM) U went oversea? Yes it sucks coz receiving missed calls and entered into voicemail is consider roaming, even if u did not retrieve voicemail at that time lel. Either off roaming or off voicemail can already. Who still uses voicemail nowadays? i just mnp to maxis last year. i dun even know i active this voicemail thing.... |
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Strike Eureka
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Sep 15 2022, 04:56 PM
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Getting Started
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QUOTE(schoe @ Sep 15 2022, 04:50 PM) cant.. need to receive sms tac then pay the RM15, as it's the min charge , nothing to dispute |
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WaCKy-Angel
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Sep 15 2022, 08:26 PM
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QUOTE(schoe @ Sep 15 2022, 04:51 PM) i just mnp to maxis last year. i dun even know i active this voicemail thing.... Voicemail for postpaid is activated automatically. |
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Boy96
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Sep 21 2022, 10:47 PM
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QUOTE(Strike Eureka @ Sep 15 2022, 04:56 PM) then pay the RM15, as it's the min charge , nothing to dispute Theres no other ways? Other telco doesnt charge this.. time to port out |
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TSschoe
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Sep 21 2022, 11:17 PM
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QUOTE(Boy96 @ Sep 21 2022, 10:47 PM) Theres no other ways? Other telco doesnt charge this.. time to port out deactivate the voice mail then ok liao |
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Boy96
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Sep 21 2022, 11:24 PM
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QUOTE(schoe @ Sep 21 2022, 11:17 PM) deactivate the voice mail then ok liao I was replying to the if receive otp/TAC sms also need to pay rm15/day |
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hightechgadgets8
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Sep 21 2022, 11:28 PM
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QUOTE(Boy96 @ Sep 21 2022, 11:24 PM) I was replying to the if receive otp/TAC sms also need to pay rm15/day Receiving sms tac does not trigger the rm15 charge, I’m in Vn for 3 months ald, one fine day a fren ask me help order food, grab reached and called I pickup that call, kena charged rm15 |
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fireballs
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Sep 21 2022, 11:32 PM
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Port out. Easy
Complain to mcmc first
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Strike Eureka
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Sep 22 2022, 12:43 AM
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Getting Started
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QUOTE(Boy96 @ Sep 21 2022, 10:47 PM) Theres no other ways? Other telco doesnt charge this.. time to port out It's a roaming pass, I think it's a news mentioned maxis and hotlink doesn't have ppu on roaming unlike other Telco, the advantage is it's unlimited for a flat rate |
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TSschoe
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Sep 22 2022, 09:06 AM
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QUOTE(Boy96 @ Sep 21 2022, 11:24 PM) I was replying to the if receive otp/TAC sms also need to pay rm15/day receive sms no problem |
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sadlyfalways
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Sep 23 2022, 09:05 PM
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just switch out la. maxis damn cb.
im in uk now for a month already, free roaming internet and free unlimited incoming calls with umobile.
wifi calling works overseas too, so got unlimited calling out also if got wifi
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