Sorry for resurrecting old thread. My mom had to to be warded, called the insurance agent to see if it would be covered, agent told her, policy no longer active due to lapse of payment. Called the bank, mcis apparently stopped the payment, I called mcis they said it was because the premium could not cover the insurance charge.

Looking @ the policy, the insurance charge will apparently be higher after 57, my mom signed up @ 53, she prob wouldn't have signed up if she knew she'd have to pay significantly more after just 4 years. The agent prob didn't tell her everything.

Anything I can do here? Can complain with bnm? This is utter bull, 20k+ in premium and nada, still has to queu up at govt hospital, while scammers gets 20%.