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 UPDATE : Tiba-tiba lost RM5 to Digi, .. are you kena also?

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Lancer07
post Aug 26 2022, 09:33 AM

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Weird, I also got this message today, exactly this 0.5GB and unlimited calls for 30 days package
Lancer07
post Aug 26 2022, 09:44 AM

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QUOTE(Capt. Marble @ Aug 26 2022, 09:38 AM)
Found the culprit..
A message was sent to me via SMS as below on 23rd Aug...

user posted image

can they autosubscribe for us and ask us to respond to unsubscribe? Is this even legal? What if I don't speak proper england?
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This is illegal, how can they force users to subscribe if we didn't respond to the earlier unsubscribe message.
Lancer07
post Aug 26 2022, 10:06 AM

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QUOTE(Oltromen Ripot @ Aug 26 2022, 10:02 AM)
owh shit.
now i need to check ALL my offline digi prepaid lines.
fucker if like this.
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Guess next month will be the same trick.

This post has been edited by Lancer07: Aug 26 2022, 10:08 AM
Lancer07
post Aug 26 2022, 06:33 PM

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soya cincau also reported this news today

https://soyacincau.com/2022/08/26/digi-prep...-actually-want/
Lancer07
post Aug 26 2022, 06:55 PM

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QUOTE(PJng @ Aug 26 2022, 06:44 PM)
Digi Prepaid users shocked by RM5 credit deduction for add-on they didn't actually want - SoyaCincau
https://soyacincau.com/2022/08/26/digi-prep...-actually-want/

Ok just notice is posted this link
And link back this thread
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Raymond must be a /k here laugh.gif
Lancer07
post Aug 26 2022, 09:05 PM

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Got this message too, free credit promo? ranting.gif

user posted image

This post has been edited by Lancer07: Aug 26 2022, 09:08 PM
Lancer07
post Aug 27 2022, 07:30 PM

On my way
****
Junior Member
599 posts

Joined: Jul 2021
QUOTE(Capt. Marble @ Aug 27 2022, 07:04 PM)
Confirm .. I just checked, Digi managed to give back the original RM5 value. No SMS message or indicator.. just check the value in the Digi app.
The coupons is gone.
Thank you but why didn't Digi do it earlier instead of resorted to the coupon with expiry in the first place?  Hmm... anyway case close.
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Same too, no more free credit, and already refunded the original RM5.

Guess too many complains then Digi had to make U turn for this.

 

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