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 UPDATE : Tiba-tiba lost RM5 to Digi, .. are you kena also?

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Azury36
post Aug 26 2022, 11:21 PM

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Joined: Feb 2019


QUOTE(Capt. Marble @ Aug 26 2022, 09:31 AM)
Wake up tiba-tiba SMS from Digi said subscribe 0.5GB and unlimited calls for 30 days and deduct 5 from prepaid value. (I have checked and the value has been deducted)
Ini macam boleh ke? Not main line.. backup line with prepaid.
You guys kena before?

RM 5.00 has been deducted for your RM5 for 0.5GB + Unlimited Calls (30 days) subscription

Should I
A. change operator.
B. go Digi shop protest.
C. report MCMC with screenshot and all evidence to show dominance.

user posted image

UPDATE :

Found the culprit... a message was sent to me on 23rd Aug asking me if not interested please SMS back?

user posted image

Is this even right? Can they do that by auto subscribe first and then ask us response if not interested? How do I even know it's not a scam message?

UPDATE :
The refund came but... it s a 'RM5 worth of FREE credits promo' that expire in a month's time. I am not gonna be using the RM5 within this month in the first place.
I want the money back not some FREE credits Promo.
Imagine if your bank refund your wrongly deducted RM100 with coupons BUT put an expiry date on your coupons in 30 days.
user posted image

UPDATE :

The refunds are useless... I want the money value back, not some FREE Credits Promo which has an expiry date in 1 months time! Digi seems to be hard headed on keeping the RM 5 and hope no one uses it or wait for it to expire.
It's like stealing your money and give you back coupon that expires in 30 days. It's not the same Digi...
*
Same thing happened to me

Better change, I go for Maxis

 

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