Got mine in the mail 2 days ago.

yaya can confirm the day this thread pop up, my tng card status still processing, but i found it inside my mailbox, not sure when posman drop in haha

note: today status still processing

demand > supply
chip shortage

i also have to get one myself

depending if there is a lot of places for u to reload around u or not
TnG is making people harder and harder to reload

Anyone after successfully paid, suddenly TNG purchased cancelled? I even got screenshot the purchase transaction is success.

Ordered on 11/8 and received on 18/8

For RFID i kena before, cancelled by TnG and then money refunded back.

WTA, on a side note, how to finish the balance in old card

You can ask for refund, for me i opt to credit my old card value to my tng ewallet.

Try here:

1. you need to reg on thier portal
2. Add your tng card if not yet registered under ur name
2. and just visit link here https://customerservice.touchngo.com.my/erefund/ to do refund process.

Thanks bro

Aiya, then need to buy it back? if I contact customer service will they solve my issue?

I went and buy from Lazada instead. Same price

Can try, no harm.

received mine. citylink. thought they just gonna chuck in mailbox

Mine they chuck in mailbox.

Same..checked yesterday. Prolly there for a few days d.

Anyone living in a condo but have not received their card? Their CS is virtually non-existent.

My old TnG already expired. Anyone knows where to replace one in Penang?

Received notification that new batch will be on sale 25 Aug, 10am.

Courier is city link if they didn't change it, tracking number is in app

Thanks but consignment ID is still processing... cant track anything

Received it too, maybe I misread the notification, so I thought is today, but after check the apps then realise that it not yet sale