Take white picture background from studio.
Take digital copy.
Transfer over to phone.
Use the app 'passport photo editor'
Shrink it down to the size require my the Malaysian immigration website.
Adjust photo on website to fit the frame.
Wait for it to be accepted.

That's how I got my photo in via the immigration website. Tried using windows photo program, useless.

The phone app is free.

No need. I wait for lulus email. Print out receipt, lulus email and bring old passport, IC, walk into immigration at 3pm said I want to collect passport, ask need to take number? Counter staff see all my paper work and told me go straight to counter xyz and put my paper and old passport in their basket there and will call me.

Had to verify my thumbprint X2 then only can collect passport.

Came out in like 10 minutes

This post has been edited by Ramjade: Oct 23 2022, 08:48 PM

Supposedly 3 days. If you don't want to queue, wait for email which said lulus and can collect.

If after 3 days (office hour submission), no lulus email you can go queue up with the receipt. The officer told me can take up to 2 weeks for the lulus email. Mine was exactly day 3 around 3pm the email came in

This post has been edited by Ramjade: Oct 24 2022, 04:31 AM

If no email after 3 days you can go immigration office but come early say 7am to queue to get number. They got quota for that day around 200 only. Once reach quota, they won't give number already.

This post has been edited by Ramjade: Oct 24 2022, 11:27 PM

As long as you did STO, no need queue.
Print out the STO.
Print recipe.
Print letter with fingerprint problem.

This post has been edited by Ramjade: Nov 25 2022, 12:08 PM

Mine took 3 days.
If after 3 days nothing print out receipt, go early to take number and queue up and ask.
Check your email. If you got email with lulus, print out the email, receipt and walk into kelana Jaya branch to collect it.

Cannot unless you warga emas.

Double post

This post has been edited by Ramjade: Nov 26 2022, 10:25 AM

The office told me by 2 weeks should be out. So up to you if you are in a hurry. If yes then on day 4 of payment (excluding weekends and public holidays) you do the above.

If not in a hurry, wait 2 weeks.

Wait 3 days for email reply with showing successfully to pick up. Only one day already so impatient.

Just wait one week for email. Check your spam and junk folder.