Why should I contact WhatsApp CS if this is the kind of service I'll be expecting?
Maxis, you're answerable to this.
This post has been edited by patienceGNR: Jul 20 2022, 11:36 AM
Maxis CS is a joke
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 Jul 20 2022, 11:36 AM, updated 4y ago
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#1
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Senior Member
2,058 posts Joined: Mar 2011 From: Today: 9:03 AM   
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The staff just went MIA.
Why should I contact WhatsApp CS if this is the kind of service I'll be expecting? Maxis, you're answerable to this. This post has been edited by patienceGNR: Jul 20 2022, 11:36 AM |
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Jul 20 2022, 03:37 PM
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#2
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Senior Member
2,058 posts Joined: Mar 2011 From: Today: 9:03 AM
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QUOTE(Strike Eureka @ Jul 20 2022, 11:54 AM) it's RM10, still it's considered replacement not convert from physical sim, but at maxis waiver empowerment among staff is quite relax , ikut budi bicara Thanks for sharing. I will go there ask for waiver if they allow. Good paymaster and use so long dy, switch to eSIM kasi chance lah... haha. |
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Jul 21 2022, 11:42 PM
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#3
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Senior Member
2,058 posts Joined: Mar 2011 From: Today: 9:03 AM
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QUOTE(Strike Eureka @ Jul 21 2022, 01:53 PM) no la...maxis where got outsource... for TS case is lapse je , the CS need answer call and jaga whatsapp channel , quite common Outsourced to Brandt International if I recall correctly. |
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Jul 22 2022, 09:50 AM
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#4
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Senior Member
2,058 posts Joined: Mar 2011 From: Today: 9:03 AM
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QUOTE(Strike Eureka @ Jul 22 2022, 12:35 AM) No la..... contract staff under Brandt, ASK, etcs je....they doing payroll for Maxis Is it? after losing my job, i went to interview at brandt, they say maxis live chat wor. but whatever lah. either way, it's horrible service..It's not outsource |
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Aug 2 2022, 08:26 PM
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#5
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Senior Member
2,058 posts Joined: Mar 2011 From: Today: 9:03 AM
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QUOTE(iambryan1234 @ Aug 2 2022, 04:06 PM) BAHAHHAHAHA haha good old times when I handled enterprise side Why don't you just PM me on Facebook or Whatsapp, or go for some beer and talk about it? HAHAHA. Really need to hear all these shit stories from you Imagine our enterprise side turnover already sky high, you think consumer side how? If you lucky you get a good CS that actually take ownership. Fail the gacha roll and you get some prick that just puts you on mute and go borak2 with everyone else. Their WhatsApp integration a fuckshit also lol  |
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