I'm on Digi Prepaid Best (Big Bonus) and I used to be able to hotspot my phone to other devices. But recently I wasn't able to to so. The hotspot can connect to other devices but no internet access. I've tried this with my PC, laptop and Ipad with same result - hotspot connected but no internet access.

I'm using a Redmi 9A. Previously I was using Redmi7A and had no problem with hotspot internet access for connected devices.

Has there been a change in Digi's policy regarding hotspot data for prepaid user?

Yr quota finish is it , go ask customer service la

Ya, contact customer service for update details. My Unifi mobile also the same. No hotspot tethering for me despite lots of data to use. Worse case switch to other telco & port your number there. Problem solve

Looks like it's a device/problem. When I switched the sim back to my old Redmi 7A, the hotspot worked perfectly - with internet access for the tethered devices.

maybe yours is Telco set. they restricted hotspot.

Redmi 9A should be compatible with Digi...

Yours import China set huh 😏

Go to the DiGi's app to check your network balance, it might ran out of data. Not sure whether your plan's term stated that Hotspot is not spanable after finish the Hotspot usage.

Refer post #4

TS already stated device problem

I've just switched to the Prepaid Unlimited RM35 since it appeared in my box of surprises. At least it's stated 3gb Hotspot quota. I wasn't sure of my hotspot limit under my previous plan.

I've tested my Redmi 9A under this new plan. So far no problem with hotspot tethering.

So maybe it wasn't a device problem after all.