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Q&A Seller ask me to cancel order shopee, Because they put wrong price

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TSneato4u
post Jun 25 2022, 12:35 AM, updated 4y ago

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I checked out a fitbit 2 for rm225.20 (after applying free shipping and used my available coins for discount).

Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error??

I dont want to cancel. Should seller honor this price?






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amandamai
post Jun 25 2022, 12:38 AM

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they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund

if they refuse, really can't force one

This post has been edited by amandamai: Jun 25 2022, 12:39 AM
fantasy1989
post Jun 25 2022, 12:38 AM

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QUOTE(amandamai @ Jun 25 2022, 12:38 AM)
they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund
*
they can do that but their cancellation rate will go up
SUStsunade
post Jun 25 2022, 12:39 AM

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they'll just ignore it until it gets canceled from the system. kena before
amandamai
post Jun 25 2022, 12:40 AM

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QUOTE(fantasy1989 @ Jun 25 2022, 12:38 AM)
they can do that but their cancellation rate will go up
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yea..but it beats losing rm200+
TSneato4u
post Jun 25 2022, 12:43 AM

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QUOTE(tsunade @ Jun 25 2022, 12:39 AM)
they'll just ignore it until it gets canceled from the system. kena before
*
Will seller get penalty points if they do this.
I thought it was actual price - was more concerned if it was fake item. Turns out wrong price put by seller...
narf03
post Jun 25 2022, 12:45 AM

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let them cancel it
Pain4UrsinZ
post Jun 25 2022, 12:46 AM

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staff enter wrong, not system
brkli
post Jun 25 2022, 12:54 AM

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if they dun want to honor the price, they cancel it on their side. is that simple... they did wrong, they should take up the lesson.
AyamBlend
post Jun 25 2022, 12:57 AM

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Let them cancel
Nowadays many people do business no need take responsible one

++

Not only roadside seller behaviour like this, I kena from 5 star hotel also, but they didn't dare to use official messenger to tell me, keep on bombard me with WhatsApp and calls.

This post has been edited by AyamBlend: Jun 25 2022, 12:58 AM
ahbenggay
post Jun 25 2022, 01:09 AM

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once seller put fake tracking code , buyer cant cancel order

but seller can do whatever shyt they one. Its shoppe

Seller = King
zerorating
post Jun 25 2022, 01:11 AM

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small company wont bother la, somemore shopee not going penalize the seller.

let it go. if you dont want quick refund, then just wait for the order to be expire due to seller refused to process the order.

even_steven
post Jun 25 2022, 01:15 AM

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If it was me, I'm just gonna ignore the seller's request. They can cancel it their self if they wanted to. Just play the waiting game. Your money still can get back. Just see if you are lucky or not.
pisces88
post Jun 25 2022, 01:23 AM

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QUOTE(ahbenggay @ Jun 25 2022, 01:09 AM)
once seller put fake tracking code , buyer cant cancel order

but seller can do whatever shyt they one. Its shoppe

Seller = King
*
how to put fake tracking code... itu shopee system generate one
lopo90
post Jun 25 2022, 01:31 AM

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QUOTE(amandamai @ Jun 25 2022, 12:38 AM)
they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund

if they refuse, really can't force one
*
Guess it boils down to the seller's goodwill to honour the existing price
MrBaba
post Jun 25 2022, 02:08 AM

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Don't cancel let shopee deal with it , got compensation voucher one
Ameerzs
post Jun 25 2022, 02:31 AM

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If it a cheap item I don't bother with it, just let the system cancel and they will get penalty. But if expensive one better just cancel and get the refund back fast and buy from other seller, no reason to waste ur time on small thing like this.
kamfoo
post Jun 25 2022, 03:12 AM

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report consumer tribunal
mizi28
post Jun 25 2022, 03:15 AM

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move on
a few cancellation from seller side wont hurt them much
r3d2
post Jun 25 2022, 03:25 AM

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Save your conversation and report to shopee. Let shopee deal with unscruplous sellers.
SUSsonark
post Jun 25 2022, 03:28 AM

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Unfortunately, seller can just drag it out passed the days to ship period, and although they'd be penalised for it, they would happily accept that especially if the loss is too much to bear.

This post has been edited by sonark: Jun 25 2022, 03:29 AM
daisiesdontdoit92
post Jun 25 2022, 03:42 AM

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You should cancel, but maybe ask them if they can offer you a discount for purchase next time.
Nas_Rule
post Jun 25 2022, 03:56 AM

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Shitpee what do you expect
Newsray
post Jun 25 2022, 04:02 AM

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whoever cancels an order, without valid reason he/she is the wrong party.

I probably want to maintain my reputation as good buyer in the system.
Perhaps there is a log that tracks the user cancellation record.

Maybe you lose some kind of bonus/reward if shopee decide to give something to selective good customers?

The seller should cancel it if the wrong price really affects them.

This post has been edited by Newsray: Jun 25 2022, 04:02 AM
TSneato4u
post Jun 25 2022, 03:19 PM

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QUOTE(MrBaba @ Jun 25 2022, 02:08 AM)
Don't cancel let shopee deal with it , got compensation voucher one
*
What kind of compensation voucher ya, first time heard of this.

Anyway thanks guys. I will report to shopee and see how it goes from there. I do not think seller will proceed with the order as it will be a loss to them. I am happy to just get my money back along with my used coins for this purchase.
JonSpark
post Jun 25 2022, 03:25 PM

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Let seller cancel it, it's their mistake in the first place. After that make sure you get back the coins (or value of the coins), discount voucher used and compensation voucher.

Way too many times I see seller use fake female personality to sweet talk buyers into cancelling shit.

"hi dear sorry we put up wrong price so can u cancel from your side"
"bitch here's a fuck you idc"

AdisonMak
post Jun 25 2022, 03:29 PM

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QUOTE(neato4u @ Jun 25 2022, 12:43 AM)
Will seller get penalty points if they do this.
I thought it was actual price - was more concerned if it was fake item. Turns out wrong price put by seller...
*

seller will get penalty if order canceled by system, by seller, & if caught asking buyer to cancel the order.

homicidal85
post Jun 25 2022, 03:37 PM

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QUOTE(neato4u @ Jun 25 2022, 12:35 AM)
I checked out a fitbit 2 for rm225.20 (after applying free shipping and used my available coins for discount).

Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error??

I dont want to cancel. Should seller honor this price?
*
thats a scam. jangan layan. he never intended to send you the thing in the first place. he just wants you to bank in money to him then he will disappear.
MrBaba
post Jun 25 2022, 04:49 PM

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QUOTE(neato4u @ Jun 25 2022, 03:19 PM)
What kind of compensation voucher ya, first time heard of this.

Anyway thanks guys. I will report to shopee and see how it goes from there. I do not think seller will proceed with the order as it will be a loss to them. I am happy to just get my money back along with my used coins for this purchase.
*
Depend on how mess up the amount is , my case I get like 50buck compensation voucher alot time dy
soulz69
post Jun 25 2022, 04:59 PM

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rindu zaman sorry voucher
msacras
post Jun 25 2022, 05:06 PM

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QUOTE(Nas_Rule @ Jun 25 2022, 03:56 AM)
Shitpee what do you expect
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Shit and pee?
SUSElden Ring
post Jun 25 2022, 05:18 PM

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Poslaju just deactivated their e-feedback features just todei lmao

yesterday sempat spam 2 cases, but usual tickets closed just like that, automatically resolved instantly

I guess everyone's spamming the same shit

If you go to Pos Msia Berhad facebook page, everyone is spamming their complaints lol

absolute sampah courier

Item marked "Delivered" but still no update etc for days, and I'm not the only one with this problem
ukapaka
post Jun 25 2022, 05:23 PM

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QUOTE(Newsray @ Jun 25 2022, 04:02 AM)
whoever cancels an order, without valid reason he/she is the wrong party.

I probably want to maintain my reputation as good buyer in the system.
Perhaps there is a log that tracks the user cancellation record.

Maybe you lose some kind of bonus/reward if shopee decide to give something to selective good customers?

The seller should cancel it if the wrong price really affects them.
*
No lah. No system will put restrictions on their cash cow. They calculate you through lifetime value. So if you worth 500k for eg a 300 rm cancelation is nothing.

This post has been edited by ukapaka: Jun 25 2022, 05:23 PM
Sycamore
post Jun 25 2022, 05:26 PM

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Just buy Huawei band 7.

Buy voucher now, got discount 7.7
Sycamore
post Jun 25 2022, 05:26 PM

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Dude. Google still fit it 2. Huawei already 7.

7>2

Buy Huawei.
abc2005
post Jun 25 2022, 05:31 PM

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let them cancel and your acct will be refunded anyways.
Matchy
post Jun 25 2022, 05:34 PM

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Pay to acc? Macam scam.
akecema
post Jun 25 2022, 05:36 PM

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Shitpee mmg liek that la. Mana ada seller malaysia mau honor
Ayam kena dulu, they cancel with reason my place no delivery service
I fuk them n report cs
They say they put wrong price

Nightstalker93
post Jun 25 2022, 05:38 PM

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Let them cancel, don’t give seller an easy way out by cancelling yourself for them. They make a mistake they deal with it. Too many people nowadays open business but don’t want to deal with the consequences that follows & push it to customer.
Rusty Nail
post Jun 25 2022, 05:43 PM

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Ignore jer. Let seller own self cancel
poooky
post Jun 25 2022, 06:09 PM

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aiya jes cancel lah. it was an honest mistake by seller n he got inform u. it could be worse, they send u fake item n u need to trouble with shoppe to get refund. humility goes both weis
TSneato4u
post Jun 25 2022, 09:55 PM

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QUOTE(Sycamore @ Jun 25 2022, 05:26 PM)
Just buy Huawei band 7.

Buy voucher now, got discount 7.7
*
QUOTE(Sycamore @ Jun 25 2022, 05:26 PM)
Dude. Google still fit it 2. Huawei already 7.

7>2

Buy Huawei.
*
Ok will check out the Huawei Band 7.
Actually wanted to buy one for my wifey.
Thanks guys.

QUOTE(poooky @ Jun 25 2022, 06:09 PM)
aiya jes cancel lah. it was an honest mistake by seller n he got inform u. it could be worse, they send u fake item n u need to trouble with shoppe to get refund. humility goes both weis
*
I discussed this again with seller peacefully and they cancelled the order from their end. I have my coins back and money (i think in process) to be refunded back to me.

I think I heard some cases in US seller will have to honor even if they listed wrong price. Guess thats hard to happen in bolehland.

hurricane21
post Jun 25 2022, 10:03 PM

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let them cancel or system auto cancel, u just dont cancel it
ClessRV
post Jun 25 2022, 10:07 PM

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usually seller will ask buyer to cancel 1st if they made a mistake, see if lucky, but if the seller seldom cancel, should be no issue for them, since their cancellation rate will still be low
wangpr
post Jun 25 2022, 10:12 PM

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Hunt down their shop or the person ..........


jmas
post Jun 25 2022, 10:23 PM

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QUOTE(neato4u @ Jun 25 2022, 09:55 PM)
Ok will check out the Huawei Band 7.
Actually wanted to buy one for my wifey.
Thanks guys.
I discussed this again with seller peacefully and they cancelled the order from their end. I have my coins back and money (i think in process) to be refunded back to me.

I think I heard some cases in US seller will have to honor even if they listed wrong price. Guess thats hard to happen in bolehland.
*
yup, US law make it compulsory so honor the deal.
also, if they sent extra items, no matter the price, cannot ask back from the customer
see recent sonos case, few $K usd extra item sent to customer, they can keep it
mi-g
post Jun 25 2022, 10:24 PM

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my shopee cancellation case due to seller not check their stock properly

user posted image

This post has been edited by mi-g: Jun 25 2022, 10:25 PM

 

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