Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error??
I dont want to cancel. Should seller honor this price?
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Q&A Seller ask me to cancel order shopee, Because they put wrong price
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Jun 25 2022, 12:35 AM, updated 4y ago
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#1
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Senior Member
1,664 posts Joined: Jan 2003 From: Ipoh |
I checked out a fitbit 2 for rm225.20 (after applying free shipping and used my available coins for discount).
Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error?? I dont want to cancel. Should seller honor this price? Attached thumbnail(s) |
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Jun 25 2022, 12:38 AM
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#2
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Junior Member
156 posts Joined: Jan 2008 |
they should honour it. but i think seller can also cancel it from their end i think or just send you empty parcel and later give you refund if they refuse, really can't force one This post has been edited by amandamai: Jun 25 2022, 12:39 AM akif93, PoisonSoul, and 1 other liked this post
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Jun 25 2022, 12:38 AM
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#3
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Senior Member
4,707 posts Joined: May 2008 |
QUOTE(amandamai @ Jun 25 2022, 12:38 AM) they should honour it. but i think seller can also cancel it from their end i think they can do that but their cancellation rate will go upor just send you empty parcel and later give you refund JimbeamofNRT liked this post
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Jun 25 2022, 12:39 AM
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#4
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Senior Member
2,063 posts Joined: Jan 2003 From: Konoha |
they'll just ignore it until it gets canceled from the system. kena before
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Jun 25 2022, 12:40 AM
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#5
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Junior Member
156 posts Joined: Jan 2008 |
QUOTE(fantasy1989 @ Jun 25 2022, 12:38 AM) yea..but it beats losing rm200+ fluotone liked this post
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Jun 25 2022, 12:43 AM
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#6
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Senior Member
1,664 posts Joined: Jan 2003 From: Ipoh |
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Jun 25 2022, 12:45 AM
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#7
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Senior Member
4,547 posts Joined: Dec 2004 From: Metro Prima, Kuala Lumpur, Malaysia, Earth, Sol |
let them cancel it
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Jun 25 2022, 12:46 AM
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#8
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Senior Member
1,860 posts Joined: Dec 2008 From: In The HELL FIRE |
staff enter wrong, not system neato4u liked this post
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Jun 25 2022, 12:54 AM
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#9
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Junior Member
592 posts Joined: Oct 2018 |
if they dun want to honor the price, they cancel it on their side. is that simple... they did wrong, they should take up the lesson.
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Jun 25 2022, 12:57 AM
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Junior Member
27 posts Joined: Nov 2011 |
Let them cancel Nowadays many people do business no need take responsible one ++ Not only roadside seller behaviour like this, I kena from 5 star hotel also, but they didn't dare to use official messenger to tell me, keep on bombard me with WhatsApp and calls. This post has been edited by AyamBlend: Jun 25 2022, 12:58 AM akif93, red streak, and 4 others liked this post
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Jun 25 2022, 01:09 AM
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Senior Member
1,136 posts Joined: Apr 2006 |
once seller put fake tracking code , buyer cant cancel order
but seller can do whatever shyt they one. Its shoppe Seller = King |
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Jun 25 2022, 01:11 AM
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Senior Member
975 posts Joined: Aug 2007 From: Lokap Polis |
small company wont bother la, somemore shopee not going penalize the seller.
let it go. if you dont want quick refund, then just wait for the order to be expire due to seller refused to process the order. |
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Jun 25 2022, 01:15 AM
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Junior Member
636 posts Joined: Jul 2005 |
If it was me, I'm just gonna ignore the seller's request. They can cancel it their self if they wanted to. Just play the waiting game. Your money still can get back. Just see if you are lucky or not.
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Jun 25 2022, 01:23 AM
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#14
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Senior Member
3,969 posts Joined: Nov 2007 |
QUOTE(ahbenggay @ Jun 25 2022, 01:09 AM) once seller put fake tracking code , buyer cant cancel order how to put fake tracking code... itu shopee system generate onebut seller can do whatever shyt they one. Its shoppe Seller = King amandamai liked this post
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Jun 25 2022, 01:31 AM
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#15
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Junior Member
695 posts Joined: Nov 2010 |
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Jun 25 2022, 02:08 AM
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#16
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Senior Member
2,506 posts Joined: Apr 2020 |
Don't cancel let shopee deal with it , got compensation voucher one
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Jun 25 2022, 02:31 AM
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Junior Member
254 posts Joined: Nov 2014 From: Port Dickson Negeri Sembilan |
If it a cheap item I don't bother with it, just let the system cancel and they will get penalty. But if expensive one better just cancel and get the refund back fast and buy from other seller, no reason to waste ur time on small thing like this. apache79 liked this post
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Jun 25 2022, 03:12 AM
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Junior Member
846 posts Joined: Nov 2010 |
report consumer tribunal
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Jun 25 2022, 03:15 AM
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Junior Member
423 posts Joined: Mar 2007 From: Seoul |
move on
a few cancellation from seller side wont hurt them much |
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Jun 25 2022, 03:25 AM
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Junior Member
237 posts Joined: May 2006 From: Kuala Lumpur |
Save your conversation and report to shopee. Let shopee deal with unscruplous sellers.
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Jun 25 2022, 03:28 AM
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Junior Member
43 posts Joined: Nov 2008 |
Unfortunately, seller can just drag it out passed the days to ship period, and although they'd be penalised for it, they would happily accept that especially if the loss is too much to bear.
This post has been edited by sonark: Jun 25 2022, 03:29 AM |
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Jun 25 2022, 03:42 AM
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Junior Member
580 posts Joined: Jan 2020 |
You should cancel, but maybe ask them if they can offer you a discount for purchase next time.
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Jun 25 2022, 03:56 AM
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#23
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Junior Member
162 posts Joined: Sep 2009 |
Shitpee what do you expect
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Jun 25 2022, 04:02 AM
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Senior Member
1,022 posts Joined: Dec 2011 |
whoever cancels an order, without valid reason he/she is the wrong party. I probably want to maintain my reputation as good buyer in the system. Perhaps there is a log that tracks the user cancellation record. Maybe you lose some kind of bonus/reward if shopee decide to give something to selective good customers? The seller should cancel it if the wrong price really affects them. This post has been edited by Newsray: Jun 25 2022, 04:02 AM amandamai liked this post
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Jun 25 2022, 03:19 PM
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#25
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Senior Member
1,664 posts Joined: Jan 2003 From: Ipoh |
QUOTE(MrBaba @ Jun 25 2022, 02:08 AM) What kind of compensation voucher ya, first time heard of this. Anyway thanks guys. I will report to shopee and see how it goes from there. I do not think seller will proceed with the order as it will be a loss to them. I am happy to just get my money back along with my used coins for this purchase. PoisonSoul liked this post
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Jun 25 2022, 03:25 PM
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#26
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Senior Member
4,893 posts Joined: May 2008 |
Let seller cancel it, it's their mistake in the first place. After that make sure you get back the coins (or value of the coins), discount voucher used and compensation voucher.
Way too many times I see seller use fake female personality to sweet talk buyers into cancelling shit. "hi dear sorry we put up wrong price so can u cancel from your side" "bitch here's a fuck you idc" |
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Jun 25 2022, 03:29 PM
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Junior Member
168 posts Joined: May 2012 From: On bed blindfolded, with both arms and legs tied. |
QUOTE(neato4u @ Jun 25 2022, 12:43 AM) Will seller get penalty points if they do this. seller will get penalty if order canceled by system, by seller, & if caught asking buyer to cancel the order.I thought it was actual price - was more concerned if it was fake item. Turns out wrong price put by seller... amandamai and Buffalo Soldier liked this post
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Jun 25 2022, 03:37 PM
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Junior Member
295 posts Joined: Jun 2006 From: JB |
QUOTE(neato4u @ Jun 25 2022, 12:35 AM) I checked out a fitbit 2 for rm225.20 (after applying free shipping and used my available coins for discount). thats a scam. jangan layan. he never intended to send you the thing in the first place. he just wants you to bank in money to him then he will disappear.Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error?? I dont want to cancel. Should seller honor this price? |
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Jun 25 2022, 04:49 PM
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#29
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Senior Member
2,506 posts Joined: Apr 2020 |
QUOTE(neato4u @ Jun 25 2022, 03:19 PM) What kind of compensation voucher ya, first time heard of this. Depend on how mess up the amount is , my case I get like 50buck compensation voucher alot time dyAnyway thanks guys. I will report to shopee and see how it goes from there. I do not think seller will proceed with the order as it will be a loss to them. I am happy to just get my money back along with my used coins for this purchase. |
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Jun 25 2022, 04:59 PM
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Senior Member
1,973 posts Joined: Dec 2007 From: Cheat Enabled! |
rindu zaman sorry voucher
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Jun 25 2022, 05:06 PM
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#31
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Senior Member
1,767 posts Joined: Jan 2019 |
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Jun 25 2022, 05:18 PM
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Junior Member
24 posts Joined: Jan 2021 |
Poslaju just deactivated their e-feedback features just todei lmao
yesterday sempat spam 2 cases, but usual tickets closed just like that, automatically resolved instantly I guess everyone's spamming the same shit If you go to Pos Msia Berhad facebook page, everyone is spamming their complaints lol absolute sampah courier Item marked "Delivered" but still no update etc for days, and I'm not the only one with this problem |
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Jun 25 2022, 05:23 PM
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#33
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Junior Member
77 posts Joined: Oct 2019 |
QUOTE(Newsray @ Jun 25 2022, 04:02 AM) whoever cancels an order, without valid reason he/she is the wrong party. No lah. No system will put restrictions on their cash cow. They calculate you through lifetime value. So if you worth 500k for eg a 300 rm cancelation is nothing.I probably want to maintain my reputation as good buyer in the system. Perhaps there is a log that tracks the user cancellation record. Maybe you lose some kind of bonus/reward if shopee decide to give something to selective good customers? The seller should cancel it if the wrong price really affects them. This post has been edited by ukapaka: Jun 25 2022, 05:23 PM |
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Jun 25 2022, 05:26 PM
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#34
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Junior Member
334 posts Joined: Jun 2015 From: underneath the grove of sycamore |
Just buy Huawei band 7.
Buy voucher now, got discount 7.7 |
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Jun 25 2022, 05:26 PM
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#35
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Junior Member
334 posts Joined: Jun 2015 From: underneath the grove of sycamore |
Dude. Google still fit it 2. Huawei already 7.
7>2 Buy Huawei. |
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Jun 25 2022, 05:31 PM
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Senior Member
2,079 posts Joined: Aug 2005 |
let them cancel and your acct will be refunded anyways.
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Jun 25 2022, 05:34 PM
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Senior Member
1,327 posts Joined: Jun 2019 |
Pay to acc? Macam scam.
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Jun 25 2022, 05:36 PM
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Junior Member
436 posts Joined: Mar 2005 |
Shitpee mmg liek that la. Mana ada seller malaysia mau honor Ayam kena dulu, they cancel with reason my place no delivery service I fuk them n report cs They say they put wrong price neato4u liked this post
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Jun 25 2022, 05:38 PM
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#39
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Junior Member
74 posts Joined: Apr 2017 |
Let them cancel, don’t give seller an easy way out by cancelling yourself for them. They make a mistake they deal with it. Too many people nowadays open business but don’t want to deal with the consequences that follows & push it to customer.
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Jun 25 2022, 05:43 PM
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#40
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Senior Member
4,883 posts Joined: Jan 2003 From: Petaling Jaya |
Ignore jer. Let seller own self cancel
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Jun 25 2022, 06:09 PM
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#41
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Junior Member
844 posts Joined: Sep 2011 |
aiya jes cancel lah. it was an honest mistake by seller n he got inform u. it could be worse, they send u fake item n u need to trouble with shoppe to get refund. humility goes both weis
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Jun 25 2022, 09:55 PM
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#42
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Senior Member
1,664 posts Joined: Jan 2003 From: Ipoh |
QUOTE(Sycamore @ Jun 25 2022, 05:26 PM) QUOTE(Sycamore @ Jun 25 2022, 05:26 PM) Ok will check out the Huawei Band 7.Actually wanted to buy one for my wifey. Thanks guys. QUOTE(poooky @ Jun 25 2022, 06:09 PM) aiya jes cancel lah. it was an honest mistake by seller n he got inform u. it could be worse, they send u fake item n u need to trouble with shoppe to get refund. humility goes both weis I discussed this again with seller peacefully and they cancelled the order from their end. I have my coins back and money (i think in process) to be refunded back to me. I think I heard some cases in US seller will have to honor even if they listed wrong price. Guess thats hard to happen in bolehland. |
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Jun 25 2022, 10:03 PM
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#43
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Senior Member
1,389 posts Joined: Feb 2006 From: Southern Region |
let them cancel or system auto cancel, u just dont cancel it
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Jun 25 2022, 10:07 PM
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Junior Member
702 posts Joined: Jan 2006 |
usually seller will ask buyer to cancel 1st if they made a mistake, see if lucky, but if the seller seldom cancel, should be no issue for them, since their cancellation rate will still be low
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Jun 25 2022, 10:12 PM
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#45
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Senior Member
758 posts Joined: Jan 2003 From: Angel Heaven X |
Hunt down their shop or the person ..........
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Jun 25 2022, 10:23 PM
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830 posts Joined: Mar 2010 |
QUOTE(neato4u @ Jun 25 2022, 09:55 PM) Ok will check out the Huawei Band 7. yup, US law make it compulsory so honor the deal.Actually wanted to buy one for my wifey. Thanks guys. I discussed this again with seller peacefully and they cancelled the order from their end. I have my coins back and money (i think in process) to be refunded back to me. I think I heard some cases in US seller will have to honor even if they listed wrong price. Guess thats hard to happen in bolehland. also, if they sent extra items, no matter the price, cannot ask back from the customer see recent sonos case, few $K usd extra item sent to customer, they can keep it neato4u liked this post
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Jun 25 2022, 10:24 PM
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Senior Member
1,501 posts Joined: Oct 2004 From: ISA Detention Room -Port Valdez- |
my shopee cancellation case due to seller not check their stock properly
![]() This post has been edited by mi-g: Jun 25 2022, 10:25 PM |
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