For us, our Unifi Lite had been issued notice to migrate saying they out area been fiberised and that they saw "problems beyond repair" of the Unifi Lite cabinet. Few weeks ago, they had the audacity to totally cut off our line and blame it on "cable theft" instead. Which is rather suspicious given one moment they quote cabinet problem next is cable theft. Both reasons fall into non-repair category according to them. So far we did not upgraded to Unifi Fiber 30mb under their same-price offer due to they are unwilling to issue the offer TnC in written form. So while all this line cut off period, we are told our account is still active and continue to be billed. However we are also told our account is currently rebated back since few months ago due to non line service which the rebate will only reflect in another 2 month cycle bill. So if we didn't migration and continue to let this account active, means we are paying and then rebated, paying and then rebated? In an endless loop??

If transfer, will it be considered a new contract term?