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 Astro Fibre, Can't Use VPN?

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TSallomicro
post Jun 19 2022, 01:30 PM, updated 4y ago

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Was about to convert my current astro IPTV package to the new ones (Wifi Kencang). I actually want to downsize my current package as no one really watch some of the channels (ie sports, documentary).

Just as I was making inquiries to make the change, the Astro CS told me that Astro Fibre does not support VPN; apparently someone had issues connecting to their office network to VPN. CCTV aslo is not supported because they don't offer public IP, most likely since Astro Fibre is using TM infra.

My current setup with Astro IPTV using Maxis does not have this issue.

Is this true? Has anyone using the new Astro Fibre experience trouble using a VPN?

Appreciate any feedback.


YoungMan
post Jun 19 2022, 03:11 PM

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Firstly, have you check if your current connection on Maxis is using public or private IP? Try access the router and compare the IP to your internet IP. Afaik Maxis gives private IP by default, but users can call to request for public IP.
As for CCTV, you have to use ip-based CCTV on private IP, same advise given by TM when they migrate Unifi 100mbps and below plan to private IP.
Philippng
post Jun 20 2022, 05:55 PM

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QUOTE(YoungMan @ Jun 19 2022, 03:11 PM)
Firstly, have you check if your current connection on Maxis is using public or private IP? Try access the router and compare the IP to your internet IP. Afaik Maxis gives private IP by default, but users can call to request for public IP.
As for CCTV, you have to use ip-based CCTV on private IP, same advise given by TM when they migrate Unifi 100mbps and below plan to private IP.
*
Dont understand what is private ip and public ip. IP address is static or dynamic. If it is static mean the ip address dont change if it is dynamic ip address it will change when u get connect. Unless, what you are saying is VPN which mean your real ip address is hidden.

when a connection to your router is made an ip address is given for that connection and within your own network your router DHCP will issue sub ip address to all connected devices.

Certain ISP does block certain app address from being assessed as such connection to a VPN is needed to get to that ip address.



YoungMan
post Jun 20 2022, 08:53 PM

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QUOTE(Philippng @ Jun 20 2022, 06:55 PM)
Dont understand what is private ip and public ip. IP address is static or dynamic. If it is static mean the ip address dont change if it is dynamic ip address it will change when u get connect. Unless, what you are saying is VPN which mean your real ip address is hidden.

when a connection to your router is made an ip address is given for that connection and within your own network your router DHCP will issue sub ip address to all connected devices.

Certain ISP does block certain app address from being assessed as such connection to a VPN is needed to get to that ip address.
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Please read what TS is trying to say

This post has been edited by YoungMan: Jun 20 2022, 08:54 PM
shaktiv8
post Jun 21 2022, 02:43 AM

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QUOTE(allomicro @ Jun 19 2022, 01:30 PM)
Was about to convert my current astro IPTV package to the new ones (Wifi Kencang). I actually want to downsize my current package as no one really watch some of the channels (ie sports, documentary).

Just as I was making inquiries to make the change, the Astro CS told me that Astro Fibre does not support VPN; apparently someone had issues connecting to their office network to VPN. CCTV aslo is not supported because they don't offer public IP, most likely since Astro Fibre is using TM infra.

My current setup with Astro IPTV using Maxis does not have this issue.

Is this true? Has anyone using the new Astro Fibre experience trouble using a VPN?

Appreciate any feedback.
*
I know many on private ip have zero issues with vpn and basically anything besides server hosting and older cctv connections

Any cloud based NAS or CCTV should not be a problem

VPN mostly they use for meaningless stuff la like xxx website or slow international connection, so I’m not sure about a constant connection to a work office of reliable or not

Philippng
post Jun 21 2022, 08:50 AM

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QUOTE(YoungMan @ Jun 20 2022, 08:53 PM)
Please read what TS is trying to say
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what you are saying make no sense

what is a private ip address

A private IP address is a range of non-internet facing IP addresses used in an internal network. Private IP addresses are provided by network devices, such as routers, using network address translation.

Internet Protocol (IP) addresses identify a device on either the internet or a local network. IP addresses also enable information to be sent between devices on a network.

Those address are generate from a LAN network such as router with a DHCP. eg where the gateway is 192.168.0.1 Those device connected to that gateway will be issue with an ip address by the DHCP with eg. 192.168.0.118

These address will not carried internet data to another network not within the LAN system.

Please understand the concept of how ip address is distributed before you made such damning comments on other network providers

It is usually the network DNS service pointing to that service providers that is being checked by your isp that cause the disturbances.

The is no such thing as private ip address in connecting from the internet.

YoungMan
post Jun 21 2022, 10:31 AM

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QUOTE(Philippng @ Jun 21 2022, 09:50 AM)
what you are saying make no sense

what is a private ip address

A private IP address is a range of non-internet facing IP addresses used in an internal network. Private IP addresses are provided by network devices, such as routers, using network address translation.

Internet Protocol (IP) addresses identify a device on either the internet or a local network. IP addresses also enable information to be sent between devices on a network.

Those address are generate from a LAN network such as router with a DHCP. eg where the gateway is 192.168.0.1  Those device connected to that gateway will be issue with an ip address by the DHCP with eg. 192.168.0.118

These address will not carried internet data to another network not within the LAN system.

Please understand the concept of how ip address is distributed before you made such damning comments on other network providers

It is usually the network DNS service pointing to that service providers that is being checked by your isp that cause the disturbances.

The is no such thing as private ip address in connecting from the internet.
*
Thank you boss. We are not talking about those 192.168.xx LAN IP here.
It is about public versus private IP/CGNAT by the provider in Malaysia.

This post has been edited by YoungMan: Jun 21 2022, 10:35 AM
TSallomicro
post Jun 21 2022, 08:51 PM

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edited

This post has been edited by allomicro: Jun 22 2022, 08:42 PM

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