This is a warning for people who don't know that Etiqa is a lousy insurance company.

I've been buying from Etiqa for many years, but recently I didn't renew my insurance for more than 1 year, they refused to renew my insurance unless I have Puspakom certification.


It was also very difficult to contact Etiqa staff to get more details so I really regret giving money to Etiqa for so many years.

I went to Puspakom and Puspakom staff said there is no need to have a test because it is under 3 years of non-renewal. Only cars above 3 years need to have a test.

At Puspakom, I managed to find another insurance company who is willing to renew my insurance without any car tests.

Having a test at Puspakom is a nightmare, the place is so crowded and a very long line of cars waiting to be tested and have to wait several hours even after booking a few days earlier. That's what I saw, luckily I found another insurance company.

This post has been edited by ericthai: Jun 16 2022, 09:36 AM

There are so many online websites to buy insurance

Did you try it

U back luck je

Each insurer will access their own risk portfolio. If it think is too risky, it rather forego earning the small premium than to pay higher compensation later.

That is business decision.

You renew through etiqa website?

What car and how old?

why tell people don't buy company insurance ? who are you ? u just a peanut.

Anyway so many insurance company can survey, Ts not do enough homework la

recently I didn't renew my insurance for more than 1 year, they refused to renew my insurance unless I have Puspakom certification

Would you be kind to explain why you didn't renew your insurance and possibly pay your road tax?

some insurance companies are more strict with requirements if your car is more than 15 years old.

i just browse online among the insurance companies until i get one that will let me renew it.

nothing to worry about.

Etiqa during MCO last year refused to renew my old junk's 3rd party insurance. Cant renew online, must speak to their staff but during MCO, they say nobody working so cant answer calls. So in the end nobody approve. Using ETiqa for more than a decade also useless.

Went to MSIG...they renewed it no problem.

etiqa is lousy company. towing took 1 hour wait to reach the Customer Service hotline, 5 hours wait for towing truck to arrive. dont buy, lol.

This post has been edited by Nomisma: Jun 16 2022, 09:47 AM

i thought Etiqa don wan give u claim damage or what. mana tau, is u din renew for over a year n face this issue.
i believe not much ppl like u got many cars until forgot to renew insurance

I have no issue with Etiga so far. Towing is ok, so is claims process. And premium cheaper than others I have explored.

https://forum.lowyat.net/user/leilei
leilei

anyway, i am using allianz now.... tow Saga 1.3MT to Saga 1.8MT 3 times a year also no questions asked

buying a service for many years from same company means nothing

Luckily TS no complain NCD% dropped 1 tier.

Else whole M'sia insurance company, none can entertain him.

thanks for sharing.

I had a 20 yrs old car.
Why insurance renewal cannot be done online ?

bjak can split payment 3 month
my insurance motor rm99 split to 3 month

Ben using through Maybank for my previous car for almost 15 years without problem. Maybe some mistake in system, but cannot get hold on customer service is not good thing. Yes, very annoying.

that just standard practice to not to insured your car. just another way of saying no.

find other insurer. much easier rather go through those hassle.