Hi everyone,

I need some help here.

My mother is still using the ancient Talk & Surf mobile plan as of today and I want to help her to get the Hotlink Postpaid 30/40

However, when I talk to the kiosk merchant at mall, it seems that I will have to port out from Maxis to 3rd party then "port back" to Hotlink for the plan conversion to work ...

Is this true? I'm trying to find a more efficient way (but I was stuck at online porting request since I can't choose Maxis as current telco service provider in later step) ...



This post has been edited by tzxsean: May 27 2022, 11:23 AM

Just now I call the service center and the lady told me need to change to hotlink prepaid then wait for 1 month for cooling period ..before change to hotlink postpaid again ...

so troublesome as I would need to bring my mother around for thumbprint / verification, etc ...

not sure if it's worth the hassles lol ...

This post has been edited by tzxsean: May 27 2022, 11:35 AM