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 Shopee - parcel stuck and no news on refund

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chris_chiewhj
post May 11 2022, 10:14 PM

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Joined: Nov 2006
From: Malaysia


QUOTE(CyberKewl @ May 11 2022, 07:02 PM)
Had anyone had their parcel stuck at the famous U10 sorting centre for more than 1-2 weeks before, and requested refund but didnt revert even after 2 working days?

I had tried to call their support centre, live agent no less than 5 times but didnt get a satisfactory answer or resolution to my issue. Just wondering anyone had faced the issue before and what have you tried to get the issue sorted (either get a refund or get your parcel delivered in the end)?

Their customer service is really really bad sad.gif

Delivery is using ShopeeExpress
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Same shit here.. Item stuck since 29Apr and not even moving at all. Call Shopee Customer Service and they ask to seek for refund. Waiting more than 4 days no refund has been made... Very pissed off.

This post has been edited by chris_chiewhj: May 11 2022, 10:14 PM

 

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