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 Complaint to MCMC

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TSlittlestar777
post May 2 2022, 11:52 PM, updated 4y ago

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https://aduan.skmm.gov.my/

anyone uses this before? How responsive are they? i.e. scam whatsapp/sell illegal drugs/cyber harassment
pandera999
post May 3 2022, 12:43 AM

모든 것​에는 정해진 때​가 있으니
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QUOTE(littlestar777 @ May 2 2022, 11:52 PM)
https://aduan.skmm.gov.my/

anyone uses this before? How responsive are they? i.e. scam whatsapp/sell illegal drugs/cyber harassment
*
I have no idea how mcmc works.... but all these from their problem anyway.. have law but no enforcer... what can they do with the number? can they track? nope... but if u know someone that keep harassing you.. then police report is much justified the action.

so many spam message.. who sold those data? icon_idea.gif
Irzani
post May 3 2022, 03:33 AM

Just you know why .. why u and i ...
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you have to understand the ACT first. Which one of the crime fall to. Eg: Scam is under PDRM. Cuci duit using SMS (provided using legal phone number) fall under MCMC ... otherwise, you will be taichi around

This is Malaysia btw
narf03
post May 3 2022, 04:22 AM

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i reported to maybank that their system leak my cc info, with proof, they just pretend they didnt see the email.
TSlittlestar777
post May 3 2022, 09:54 AM

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QUOTE(pandera999 @ May 3 2022, 12:43 AM)
I have no idea how mcmc works.... but all these from their problem anyway.. have law but no enforcer... what can they do with the number? can they track? nope... but if u know someone that keep harassing you.. then police report is much justified the action.

so many spam message.. who sold those data?  icon_idea.gif
*
We need to data to move on. If Gov no action escalate to opposite as bullet so they can do things for u free.

If u got money and causes severe damages, then get a lawyer to help out.

This post has been edited by littlestar777: May 3 2022, 10:15 AM
TSlittlestar777
post May 3 2022, 10:15 AM

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QUOTE(narf03 @ May 3 2022, 04:22 AM)
i reported to maybank that their system leak my cc info, with proof, they just pretend they didnt see the email.
*
Maybank big org should able to handle this issue, no need go to MCMC. u can call them can get a tracking ID?

If still can't escalate as per process below

user posted image
TSlittlestar777
post May 3 2022, 10:17 AM

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QUOTE(Irzani @ May 3 2022, 03:33 AM)
you have to understand the ACT first. Which one of the crime fall to. Eg: Scam is under PDRM. Cuci duit using SMS (provided using legal phone number) fall under MCMC ... otherwise, you will be taichi around

This is Malaysia btw
*
u tai chi to opposition loh, jimat your energy, time and money. They like this info if beneficial to them.
YoungMan
post May 3 2022, 10:22 AM

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QUOTE(narf03 @ May 3 2022, 05:22 AM)
i reported to maybank that their system leak my cc info, with proof, they just pretend they didnt see the email.
*
You didn't lodge report to BNM telelink?
pandera999
post May 3 2022, 11:50 AM

모든 것​에는 정해진 때​가 있으니
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From: Busan, Kr | Kuching, Swk



QUOTE(littlestar777 @ May 3 2022, 09:54 AM)
We need to data to move on. If Gov no action escalate to opposite as bullet so they can do things for u free. 

If u got money and causes severe damages, then get a lawyer to help out.
*
dont think they have that capable to track.... heavily rely on community..
sorry if this run abit from topic; if those Rohingya can escape during police ops and detention centre, why not from court right... hahaha.. can see the standard from this.... that how their standard is.. low and below average.

even so... idk what this complain for.. so might as well jz report it instead they doing ntg and wasting tax payers money..

QUOTE(littlestar777 @ May 3 2022, 10:15 AM)
Maybank big org should able to handle this issue, no need go to MCMC. u can call them can get a tracking ID?

If still can't escalate as per process below

user posted image
*
end of complaint always provide you some ref report ID.... but they will not call u.. jz update through email taht u fill in during the complain.
KopiChia
post May 3 2022, 12:21 PM

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Last time complain about Telekom few times nothing happen keep referring back to tm who close their case. One time complain about digi stealing my money I keep open case there until digi return money. Mcmc didn't act other then once a while sent email saying if no response frm me they will close the case. Basically don't expect much frm them.
TSlittlestar777
post May 3 2022, 12:27 PM

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QUOTE(pandera999 @ May 3 2022, 11:50 AM)
dont think  they have that capable to track....  heavily rely on community..
sorry if this run abit from topic; if those Rohingya can escape during police ops and detention centre, why not from court right... hahaha.. can see the standard from this.... that how their standard is.. low and below average.

even so... idk what this complain for.. so might as well jz report it instead they doing ntg and wasting tax payers money..
end of complaint always provide you some ref report ID.... but they will not call u.. jz update through email taht u fill in during the complain.
*
We already in deep shit of this cyber issue, no time and energy for this Rohingya liow

There are 2 major benefits u log the data

1. We need data to improve n move on
2. Escalate to opposition if gov unable to do anything. They will do thing if your complaint useful to them.

We try to tai chi to right place loh to jimat energy n time n money

If u meet Rohingya, tell them n their families don't come here la.. we also deep shit liow ..


TSlittlestar777
post May 3 2022, 12:46 PM

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QUOTE(KopiChia @ May 3 2022, 12:21 PM)
Last time complain about Telekom few times nothing happen keep referring back to tm who close their case. One time complain about digi stealing my money I keep open case there until digi return money. Mcmc didn't act other then once a while sent email saying if no response frm me they will close the case. Basically don't expect much frm them.
*
Your case telco should able to resolve

Those mcmc suppose to handle case that service provider can't resolve else tai chi to opposition as bullet fight free to u. They paid for that anyway
red streak
post May 3 2022, 01:09 PM

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QUOTE(littlestar777 @ May 2 2022, 11:52 PM)
https://aduan.skmm.gov.my/

anyone uses this before? How responsive are they? i.e. scam whatsapp/sell illegal drugs/cyber harassment
*
Used them to report Celcunt stealing my credit by signing me up for services that I didn't apply for. Only got refunded a month and Celcunt pretended they didn't charge me previously. Pretty useless.
TSlittlestar777
post May 3 2022, 01:25 PM

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QUOTE(red streak @ May 3 2022, 01:09 PM)
Used them to report Celcunt stealing my credit by signing me up for services that I didn't apply for. Only got refunded a month and Celcunt pretended they didn't charge me previously. Pretty useless.
*
They mentioned should go to service provider first ?
If no response only escalate to them ?

red streak
post May 3 2022, 01:34 PM

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QUOTE(littlestar777 @ May 3 2022, 01:25 PM)
They mentioned should go to service provider first ?
If no response only escalate to them ?
*
I opened complaints on both sides at roughly the same time. They did nothing pretty much to pressure Celcunt to refund me. I might as well have not contacted them in the first place for all the good it did me. I told them that Celcunt only refunded a month and not the full period that I was charged for their hidden services and they still did nothing.
KopiChia
post May 3 2022, 01:48 PM

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QUOTE(red streak @ May 3 2022, 01:34 PM)
I opened complaints on both sides at roughly the same time. They did nothing pretty much to pressure Celcunt to refund me. I might as well have not contacted them in the first place for all the good it did me. I told them that Celcunt only refunded a month and not the full period that I was charged for their hidden services and they still did nothing.
*
Yup same issue with my digi they stole frm me for months maybe over 6 months. It gotten so bad when I topup the backup phone(never left the house and never used to call out) rm30 the credit went to zero within 10-15 days. Both digi and mcmc didn't do anything so kept the case open for nearly 2-3 months(?) or more finally digi give up sent me email they will refund me rm48 or something I took the deal I know i lost over rm150 or more to them in 6 months. Mcmc did nothing at all other than every few weeks their robot ask if they can close my case.

This post has been edited by KopiChia: May 3 2022, 01:52 PM
TSlittlestar777
post May 3 2022, 01:54 PM

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QUOTE(KopiChia @ May 3 2022, 01:48 PM)
Yup same issue with my digi they stole frm me for months maybe over 6 months. It gotten so bad when I topup the backup phone(never left the house and never used to call out) rm30 the credit went to zero within 10-15 days. Both digi and mcmc didn't do anything so kept the case open for nearly 2-3 months(?) or more finally digi give up sent me email they will refund me rm48 or something I took the deal I know i lost over rm150 or more to them in 6 months. Mcmc did nothing at all other than every few weeks their robot ask if they can close my case.
*
For telco, U request escalate to manager n ask them give u ticket id

Normally my case solved in days
KopiChia
post May 3 2022, 01:56 PM

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QUOTE(littlestar777 @ May 3 2022, 01:54 PM)
For telco, U request escalate to manager n ask them give u ticket id

Normally my case solved in days
*
Oh I did each time I contact digi they claim nothing was stolen. Ignore my calls of complain ignore my email. Case are closed. Ask reopen they claim can't reopen. That's why I went to mcmc. They are only good keeping the case open that's about it.

This post has been edited by KopiChia: May 3 2022, 01:57 PM
UserU
post May 3 2022, 02:02 PM

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The only thing they will take action against is when it's against the government, royalty or stirring racial sentiments
TSlittlestar777
post May 3 2022, 02:06 PM

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QUOTE(KopiChia @ May 3 2022, 01:56 PM)
Oh I did each time I contact digi they claim nothing was stolen. Ignore my calls of complain ignore my email. Case are closed. Ask reopen they claim can't reopen. That's why I went to mcmc. They are only good keeping the case open that's about it.
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I see. Normally if their system found confirm curi duit normally i got some form waiver or gift when I ask them for compensation .. this is for telco or mnc la
@Adele
post May 3 2022, 04:43 PM

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Mcmc helped me claimed my monies back from tm. So i would say they r ok

For bank things report to bank negara.

 

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