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 Need Help. Kingston product lifetime warranty RMA, Where is the place??

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TSmindkiller6610
post Sep 26 2007, 12:51 AM, updated 19y ago

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Hi guys,

my kingston elite pro SD 1GB failed me just now,
tried format it with pc, camera, pda etc, and nothing works, all give me unable to format or card error message.

Now I wanna RMA since it is covered by lifetime warranty,

where is the place to RMA kingston products? in this case , the SD card..

anyone with experience on kingston lifetime warranty RMA procedure ?? I have lost the receipt and the box, only got the card right now.. sweat.gif

Thanks for all input...

notworthy.gif notworthy.gif notworthy.gif notworthy.gif
cyc85
post Sep 26 2007, 12:56 AM

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there is a office for kingston 2 claim warranty in Damansara....since last time i asked their
office at LYP....
TSmindkiller6610
post Sep 26 2007, 01:06 AM

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Thanks mate, just found this informations,

is it the one listed here ??

KINGSTON MEMORY

CONVERGENT DISTRIBUTION (M) SDN BHD
1-1B, 1st Floor, (Letter Box 77),
Plaza Low Yat, No. 7, Jalan 1/77,
Off Jalan Bukit Bintang,
55100 Kuala Lumpur,
MALAYSIA.
Tel : +603 2144-1881
Fax : +603 2144-2882

Amble Action Sdn. Bhd.
Head Office (P.J.)
401D, LEVEL 4, TOWER D, UPTOWN 5
5, JALAN SS21/39, DAMANSARA UPTOWN
47400 PETALING JAYA
SELANGOR DARUL EHSAN
Tel: 03-7665 3939
Fax: 03-7665 3669

Branch Office (K.L.)
LOT NO. 4.11, TINGKAT 4, PLAZA LOW YAT
NO.7, JALAN 1/77
OFF JALAN BUKIT BINTANG
55100 KUALA LUMPUR
Tel: 03-2141 3939
Fax: 03-2141 2292
lehteck
post Sep 26 2007, 01:06 AM

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there is three kingston distributor in Malaysia.

Maybe you can try amble-action. their lowyat branch is located at top floor of lyp~
TSmindkiller6610
post Sep 26 2007, 01:17 AM

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oh i see..

Thanks for that..

look likes need to go lowyat again.. rclxub.gif




lehteck
post Sep 26 2007, 01:53 AM

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QUOTE
You will be charged a small amount of service charges lo~tongue.gif


whistling.gif whistling.gif

This post has been edited by lehteck: Sep 26 2007, 02:15 PM
Joshua_0718
post Sep 26 2007, 03:49 AM

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QUOTE(lehteck @ Sep 26 2007, 01:53 AM)
You will be charged a small amount of service charges lo~tongue.gif
*
PLEASE do not give wrong information and let people misundertood.
Service charges are those charged by reseller that do RMA for you after your warranty period over.
Direct RMA with distributor are free

This post has been edited by Joshua_0718: Sep 26 2007, 03:50 AM
jaya_pc87
post Sep 26 2007, 04:01 AM

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u can always approach convergent ... they are free too smile.gif i rma'ed' many kingstons product over there and they are quite fast less than 2 weeks i get back brand new box smile.gif they even give u a call to pick it up at zero cost summore
lehteck
post Sep 26 2007, 02:10 PM

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QUOTE(Joshua_0718 @ Sep 26 2007, 03:49 AM)
PLEASE do not give wrong information and let people misundertood.
Service charges are those charged by reseller that do RMA for you after your warranty period over.
Direct RMA with distributor are free
*
Ops, ok~!~..sorry for that sweat.gif sweat.gif
ryuzaki_L
post Feb 3 2010, 04:55 PM

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QUOTE(jaya_pc87 @ Sep 26 2007, 04:01 AM)
u can always approach  convergent ... they are free too smile.gif i rma'ed' many kingstons product over there and they are quite fast less than 2 weeks i get back brand new box smile.gif  they even give u a call to pick it up at zero cost summore
*
so they don't provide a one to one change for sd card?and less than two weeks 2 weeks means it might need a week to get back my card?
Joshua_0718
post Feb 3 2010, 05:03 PM

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QUOTE(ryuzaki_L @ Feb 3 2010, 04:55 PM)
so they don't provide a one to one change for sd card?and less than two weeks 2 weeks means it might need a week to get back my card?
*
Don't think they do one to one change. For RAM they need to check whether it is due to customer fault like burn-mark a not. smile.gif
SUSMatrix
post Feb 3 2010, 05:28 PM

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No more warranty already lar friend. 1GB SD card...LIFETIME WARRANTY....means warranty for the product AS LONG AS IT IS IN PRODUCTION. Now where got 1GB SD card anymore. LOL.

Lifetime warranty does not mean as long you are ALIVE, it means while the factory is still churning out the product.

Still Kingston is a big company, maybe they'll just give u a 2GB SD card for free. Go try ur luck.
Joshua_0718
post Feb 3 2010, 05:31 PM

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QUOTE(Matrix @ Feb 3 2010, 05:28 PM)
No more warranty already lar friend. 1GB SD card...LIFETIME WARRANTY....means warranty for the product AS LONG AS IT IS IN PRODUCTION. Now where got 1GB SD card anymore. LOL.

Lifetime warranty does not mean as long you are ALIVE, it means while the factory is still churning out the product.

Still Kingston is a big company, maybe they'll just give u a 2GB SD card for free. Go try ur luck.
*
What about those 80GB HDD RMA and receive a 160GB or 250GB hdd? whistling.gif

Kingston products are covered by this warranty for the life of the product.
Usually they will change a minimum capacity in the market.

Try to RMA a Kingston 256MB RAM then you know already drool.gif

This post has been edited by Joshua_0718: Feb 3 2010, 05:37 PM
SUSMatrix
post Feb 3 2010, 05:42 PM

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QUOTE(Joshua_0718 @ Feb 3 2010, 05:31 PM)
What about those 80GB HDD RMA and receive a 160GB or 250GB hdd?  whistling.gif

Kingston products are covered by this warranty for the life of the product.
Usually they will change a minimum capacity in the market.

Try to RMA a Kingston 256MB RAM then you know already  drool.gif
*
That's why i said:

"Go try your luck". whistling.gif whistling.gif

Try to read more.

Joshua_0718
post Feb 3 2010, 05:43 PM

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QUOTE(Matrix @ Feb 3 2010, 05:42 PM)
That's why i said:

"Go try your luck".  whistling.gif  whistling.gif

Try to read more.
*
Yes.
But they didnt stated Limited Lifetime Warranty brows.gif
de1929
post Jun 25 2015, 06:55 PM

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Amble actions and convergent distribution are not in LYP anymore. They both in amoda plaza.

Amble Action on 10th floor.
Convergent on 7th floor.

http://panpages.my/listings/my575414-amble-action-sdn-bhd
http://panpages.my/listings/my225201-conve...ution-m-sdn-bhd

today i just replace my class 10 32GB kingston memory card with amble action.
anep
post Sep 15 2015, 11:57 PM

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QUOTE(de1929 @ Jun 25 2015, 06:55 PM)
Amble actions and convergent distribution are not in LYP anymore. They both in amoda plaza.

Amble Action on 10th floor.
Convergent on 7th floor.

http://panpages.my/listings/my575414-amble-action-sdn-bhd
http://panpages.my/listings/my225201-conve...ution-m-sdn-bhd

today i just replace my class 10 32GB kingston memory card with amble action.
*
u sent to which distro?

does hyperX ddr2 still in production?
de1929
post Sep 16 2015, 08:16 AM

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QUOTE(anep @ Sep 15 2015, 11:57 PM)
u sent to which distro?

does hyperX ddr2 still in production?
*
amble action. i already wrote there biggrin.gif

honestly imo DDR2 gone already... that is why these company can offer life time warranty, because nobody will use old technology after 5 years. 5 is roughly figures lah... so in risk assesment, life time warranty = 5 years only. cmiiw thats imo only lor

This post has been edited by de1929: Sep 16 2015, 08:17 AM
aku_dia
post Jun 10 2016, 01:08 PM

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hai...sorry for digging old thread...
want to ask, where and how to claim warranty on kingston ssd in malacca?
thanks

 

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