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Need Help. Kingston product lifetime warranty RMA, Where is the place??
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TSmindkiller6610
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Sep 26 2007, 12:51 AM, updated 19y ago
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Hi guys, my kingston elite pro SD 1GB failed me just now, tried format it with pc, camera, pda etc, and nothing works, all give me unable to format or card error message. Now I wanna RMA since it is covered by lifetime warranty, where is the place to RMA kingston products? in this case , the SD card.. anyone with experience on kingston lifetime warranty RMA procedure ?? I have lost the receipt and the box, only got the card right now.. Thanks for all input...
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cyc85
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Sep 26 2007, 12:56 AM
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there is a office for kingston 2 claim warranty in Damansara....since last time i asked their office at LYP....
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TSmindkiller6610
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Sep 26 2007, 01:06 AM
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Thanks mate, just found this informations,
is it the one listed here ??
KINGSTON MEMORY
CONVERGENT DISTRIBUTION (M) SDN BHD 1-1B, 1st Floor, (Letter Box 77), Plaza Low Yat, No. 7, Jalan 1/77, Off Jalan Bukit Bintang, 55100 Kuala Lumpur, MALAYSIA. Tel : +603 2144-1881 Fax : +603 2144-2882
Amble Action Sdn. Bhd. Head Office (P.J.) 401D, LEVEL 4, TOWER D, UPTOWN 5 5, JALAN SS21/39, DAMANSARA UPTOWN 47400 PETALING JAYA SELANGOR DARUL EHSAN Tel: 03-7665 3939 Fax: 03-7665 3669
Branch Office (K.L.) LOT NO. 4.11, TINGKAT 4, PLAZA LOW YAT NO.7, JALAN 1/77 OFF JALAN BUKIT BINTANG 55100 KUALA LUMPUR Tel: 03-2141 3939 Fax: 03-2141 2292
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lehteck
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Sep 26 2007, 01:06 AM
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there is three kingston distributor in Malaysia.
Maybe you can try amble-action. their lowyat branch is located at top floor of lyp~
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TSmindkiller6610
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Sep 26 2007, 01:17 AM
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oh i see.. Thanks for that.. look likes need to go lowyat again..
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Joshua_0718
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Sep 26 2007, 03:49 AM
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QUOTE(lehteck @ Sep 26 2007, 01:53 AM) You will be charged a small amount of service charges lo~  PLEASE do not give wrong information and let people misundertood. Service charges are those charged by reseller that do RMA for you after your warranty period over. Direct RMA with distributor are free This post has been edited by Joshua_0718: Sep 26 2007, 03:50 AM
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jaya_pc87
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Sep 26 2007, 04:01 AM
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u can always approach convergent ... they are free too  i rma'ed' many kingstons product over there and they are quite fast less than 2 weeks i get back brand new box  they even give u a call to pick it up at zero cost summore
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lehteck
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Sep 26 2007, 02:10 PM
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QUOTE(Joshua_0718 @ Sep 26 2007, 03:49 AM) PLEASE do not give wrong information and let people misundertood. Service charges are those charged by reseller that do RMA for you after your warranty period over. Direct RMA with distributor are free Ops, ok~!~..sorry for that
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ryuzaki_L
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Feb 3 2010, 04:55 PM
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QUOTE(jaya_pc87 @ Sep 26 2007, 04:01 AM) u can always approach convergent ... they are free too  i rma'ed' many kingstons product over there and they are quite fast less than 2 weeks i get back brand new box  they even give u a call to pick it up at zero cost summore so they don't provide a one to one change for sd card?and less than two weeks 2 weeks means it might need a week to get back my card?
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Joshua_0718
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Feb 3 2010, 05:03 PM
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QUOTE(ryuzaki_L @ Feb 3 2010, 04:55 PM) so they don't provide a one to one change for sd card?and less than two weeks 2 weeks means it might need a week to get back my card? Don't think they do one to one change. For RAM they need to check whether it is due to customer fault like burn-mark a not.
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SUSMatrix
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Feb 3 2010, 05:28 PM
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No more warranty already lar friend. 1GB SD card...LIFETIME WARRANTY....means warranty for the product AS LONG AS IT IS IN PRODUCTION. Now where got 1GB SD card anymore. LOL.
Lifetime warranty does not mean as long you are ALIVE, it means while the factory is still churning out the product.
Still Kingston is a big company, maybe they'll just give u a 2GB SD card for free. Go try ur luck.
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Joshua_0718
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Feb 3 2010, 05:31 PM
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QUOTE(Matrix @ Feb 3 2010, 05:28 PM) No more warranty already lar friend. 1GB SD card... LIFETIME WARRANTY....means warranty for the product AS LONG AS IT IS IN PRODUCTION. Now where got 1GB SD card anymore. LOL. Lifetime warranty does not mean as long you are ALIVE, it means while the factory is still churning out the product. Still Kingston is a big company, maybe they'll just give u a 2GB SD card for free. Go try ur luck. What about those 80GB HDD RMA and receive a 160GB or 250GB hdd?  Kingston products are covered by this warranty for the life of the product. Usually they will change a minimum capacity in the market. Try to RMA a Kingston 256MB RAM then you know already This post has been edited by Joshua_0718: Feb 3 2010, 05:37 PM
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SUSMatrix
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Feb 3 2010, 05:42 PM
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QUOTE(Joshua_0718 @ Feb 3 2010, 05:31 PM) What about those 80GB HDD RMA and receive a 160GB or 250GB hdd?  Kingston products are covered by this warranty for the life of the product. Usually they will change a minimum capacity in the market. Try to RMA a Kingston 256MB RAM then you know already  That's why i said: "Go try your luck". Try to read more.
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Joshua_0718
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Feb 3 2010, 05:43 PM
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QUOTE(Matrix @ Feb 3 2010, 05:42 PM) That's why i said: "Go try your luck". Try to read more. Yes. But they didnt stated Limited Lifetime Warranty
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de1929
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Jun 25 2015, 06:55 PM
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Amble actions and convergent distribution are not in LYP anymore. They both in amoda plaza. Amble Action on 10th floor. Convergent on 7th floor. http://panpages.my/listings/my575414-amble-action-sdn-bhdhttp://panpages.my/listings/my225201-conve...ution-m-sdn-bhdtoday i just replace my class 10 32GB kingston memory card with amble action.
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anep
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Sep 15 2015, 11:57 PM
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QUOTE(de1929 @ Jun 25 2015, 06:55 PM) Amble actions and convergent distribution are not in LYP anymore. They both in amoda plaza. Amble Action on 10th floor. Convergent on 7th floor. http://panpages.my/listings/my575414-amble-action-sdn-bhdhttp://panpages.my/listings/my225201-conve...ution-m-sdn-bhdtoday i just replace my class 10 32GB kingston memory card with amble action. u sent to which distro? does hyperX ddr2 still in production?
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de1929
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Sep 16 2015, 08:16 AM
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QUOTE(anep @ Sep 15 2015, 11:57 PM) u sent to which distro? does hyperX ddr2 still in production? amble action. i already wrote there  honestly imo DDR2 gone already... that is why these company can offer life time warranty, because nobody will use old technology after 5 years. 5 is roughly figures lah... so in risk assesment, life time warranty = 5 years only. cmiiw thats imo only lor This post has been edited by de1929: Sep 16 2015, 08:17 AM
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aku_dia
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Jun 10 2016, 01:08 PM
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hai...sorry for digging old thread... want to ask, where and how to claim warranty on kingston ssd in malacca? thanks
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