Yours is the turbo upgrade right? The one that introduced during gobind era.

Mine is turbo 500mbps + Ruby. RM 189.75. Contract ended since 2 years ago. Planned to change plan, but none of them are worthy.

If I change to swu, rm199+ no unifi tv. If I choose extraordinary plan, rm249+ wifi router+ ultimate unifi tv + Disney hotstar blah blah blah which I don't need.

After consideration, I better stick to the current status and wait for better offer next year.

I used their service since dial up era. Then streamyx. Then unifi. As a loyal customer, I gain nothing from the current offers and discounts.

This post has been edited by Max2006: Oct 19 2022, 03:56 PM

It seems that no more discounts for the others after you checked with TM chat. LOL

Speaking of being fair to all users, ya. In your dream.

They even are being discriminate in their so called promotion/offer.

For example, their latest Unifi TV Ultimate pack promo.

https://unifi.com.my/tv/plans/ultimate-pack

RM49.90 per month. Sounds good right? Wait. read the TnC first.

https://unifi.com.my/tv/sites/default/files...-1sept22_v5.pdf





Apparently, the cheaper pack RM49.90 is only available to 100Mbps and below customers. The 300Mbps and above customers can only choose the RM59.90 pack. Also, if the 300Mbps and above customers want to get this new Ultimate pack, they have to upgrade their internet plan as well. What the hell!? Why the advanced users cannot choose the cheaper package? Somemore they have to upgrade their plan as well in order to get this so called "promotion". Does TM think that all advance users are super rich and don't mind to pay extra?

At first I thought I would consider this new promotion. After reading the TnC, I changed my mind.

After so many years, TM doesn't change at all. Still a bloodsucker.

This post has been edited by Max2006: Oct 27 2022, 02:56 AM

Yes it is. The problem in here is that now they have promotion where the customers can choose cheaper option which is lesser streaming apps compared to the full package. The price is RM49. 90.

HOWEVER! This cheaper option only available to 100Mbps and below users. Genius right? Of course. Business is business. I understand that they want to get as much as profit they can. But the way they do it is lame and stupid.

RM49.90 is only for 100Mbps or lesser subscribers.


If you want to stick to 300Mbps plan, You will need to pay RM59.90 for Ultimate pack, and you also need to upgrade your SWU 2.0 plan to the new extraordinary plan. They won't let you get that ultimate pack offer unless you upgrade your old internet plan (Turbo/YEP/SWU).

In short, if any exisitng customers who came from the Turbo/YEP/SWU plan, want to get the latest benefits and offers from Unifi, you will have to change to their latest extraordinary plan first.


After simple calculation, the extraordinary plan is more expensive for the old loyal customers (who came from Gobind-era). That's why most of us who subscribed to Unifi since years ago, choose to stay put.



For example in my case, my current Turbo plan is 500Mbps (RM149) + Ruby (RM30.00) + Tax 6% (RM10.75) = RM189.75.

I thought I could change the Ruby pack to the new Ultimate pack (RM49.90). Then my new total bill will be RM149 + RM49.90 + RM11.95 (6%tax) = RM210.85.

But no deal. They force me to upgrade to the extraordinary plan, either RM239 (Ultimate + 3 streaming apps) or RM249 (Ultimate + 6 streaming apps), if i want to stick to 500Mbps plan. Even if i want to ditch the Ruby pack and choose the broadband only plan, I still have to pay RM209.

In the end, I choose nothing.

This post has been edited by Max2006: Oct 27 2022, 02:02 PM

No such thing in my portal. I guess it's only for 100Mbps and lesser subcribers?

I received this as well this morning. Try to look at the link. Got the word "upgrade". Based on my experience, you always need to upgrade something on your side before you can get the so called free offer. In short, there's no such thing as free when it comes to unifi.

For this case on here, my best guess is you need to subscribe the ultimate unifi tv pack (RM49.90) before you can get that "free" unifi plus box

This post has been edited by Max2006: Nov 15 2022, 03:37 PM

As I always said previously in this thread. There's no such free thing when it comes to Unifi. When they offer you something and claimed it's free, dont buy it. It sure comes with hidden TnC that they will only reveal after you agree to accept the offer.

Since last year, I got offers like free wifi router, free disney hotstar, free unifi tv plus, I rejected tham all. I will keep waiting until they offer me price reduction for my current package. LOL.

Currently using 500Mbps. If really free upgrade to 800Mbps or 1Gbps, I really dunno what do to with it. Need to upgrade the router, need to upgrade SSD storage, need to change this and that etc etc.

Haiya. Just give us another option to choose to get price discount cannot meh? Must die die upgrade the speed while not everyone "afford" to enjoy higher speed with limited setup.

oh what? You tell me to just downgrade to 300Mbps and wait for the free upgrade? Nope. The current new 300Mbps package is only slightly cheaper than my 500Mbps package (old package). So no point for me to downgrade. LOL

This post has been edited by Max2006: Mar 25 2023, 01:22 AM

A lot of people been asking him what's his source. Until now he never/refused to responded. By now you should have knew that all his claims are based on his own assumptions.

Yup. Happened to me this morning. But it's only a temporary disconnection. The connectton came back within 1 min. Didn't reset or did anything. Thought it's a small glitch. Never knew it's a global issue. Right now it's slow to access the router setting page. Other than that, everything run smooth.


Don't think so. I am using the ancient RT-AC1300UHP and it happened to mine too.

Anyone facing internet corruption? Ampang here. Facing slow internet since 1 hour ago. Restarted the modem and router few times, still the same.

Problem solved. Turned out the culprit is the fibre optic cable. The cable is too old (more than 10 yrs), so the reading is too high. The line became unstable. It's still usable, but it would disconnected from time to time (causing LOS red blinking). Decided to change the cable. Now all is new and good.



Based on your describe, most likely you also have the same problem. You should ask them send a technician to your house and check if your fibre optic cable reading is too high.

This post has been edited by Max2006: Jul 6 2023, 07:43 PM

Aiks. My current 500mbps is 189.75 (+tax). It's turbo upgrade during gobind era. Of course the contract is already expired since long time ago. So I guess I don't need to request for SWU at all since there's no difference. Lol.

Hopefully the September new pricing can give me some good news. If no, then I will just stay put and won't change anything.