Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Mar 31 2022, 09:56 PM
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#1
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Probation
13 posts Joined: Mar 2022 
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Hi everyone, I have upgrade my Unifi to 300mbps, the technician came to my house and change a new modem called FibreHome and a new ONU Nokia g-240g-e... But now I cannot use back my own TPLink TX50, the internet light is always on yellow status, try reset also same, anyone can help?
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Mar 31 2022, 11:28 PM
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#2
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Probation
13 posts Joined: Mar 2022
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QUOTE(aniq8676 @ Mar 31 2022, 11:06 PM) It's likely that the password for your PPPoE credentials has changed How to solve this problem ya? |
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Apr 1 2022, 12:02 AM
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#3
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Probation
13 posts Joined: Mar 2022
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QUOTE(aniq8676 @ Mar 31 2022, 11:34 PM) There are two methods Thank you very much 1. Call or livechat to find out your ppooe ID/password or 2. go into the router settings to see the ID/Password pppoe.  , I try reset the password from TM then it works!!!  |
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Apr 1 2022, 10:21 AM
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#4
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Probation
13 posts Joined: Mar 2022
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QUOTE(sgpdsmss @ Apr 1 2022, 10:05 AM) so password b4 and after reset still the same or different? Different, they will send a new password to your SMS or Email upon request within 24 hours. |
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Apr 1 2022, 02:41 PM
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#5
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Probation
13 posts Joined: Mar 2022
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QUOTE(sgpdsmss @ Apr 1 2022, 01:07 PM) my friend request reset password and received password in sms ..he used to setup new router ...after setup can connect to internet ..after that he change back to old router ...it's also can connect to internet ... For my case, I got connected only after I changed the password given from TM.wonder his unifi account are same password b4 and after reset ? TM also mentioned that my connection will drop immediately after receiving the new password, but I didn't realize that because I had disconnected before they sent me the new password. kamil129 liked this post
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