No. There is no returning to your previous speed. (unless you change to a different speed plan, again).

If you upgrade to 300Mbps, then you will be getting 300Mbps from this point onward. But in addition to that, as part of THIS campaign, you'll also be getting a temporary increase to 500Mbps just for the first 6mths.

If you upgrade to 500Mbps, then you will be getting 500Mbps from this point onward. But in addition to that, as part of THIS campaign, you'll also be getting a temporary increase to 800Mbps just for the first 6mths.

If you upgrade to 800Mbps, then you will be getting 800Mbps from this point onward. But in addition to that, as part of THIS campaign, you'll also be getting a temporary increase to 800Mbps just for the first 6mths.

This post has been edited by Oltromen Ripot: Aug 30 2022, 11:02 AM

I'm still tied to contract, so no freedom to lateral switch to same speed but lesser price.

If you are not contracted, you should be able to. But watch out if you instead have existing tv pack contract.

separate contracts:
- fibre
- tv pack
- add-ons (like my additional deco mesh purchases)

If you staywithunifi, you'll get the speed you're upgrading to and that's all to it. end of story.

If you take this campaign, you'll get the speed you're upgrading to, and in addition they give you first 6 months above what you chose.

If you want 300Mbps, then choose to upgrade to 300Mbps lah, regardless which campaign and price you want. Don't lah choose 100Mbps under this campaign aiming to get 300Mbps then bitch about it reverting to 100Mbps afterward. It already straightforward say teaser only for 6 months. So plain simple also cannot understand?

and, why are you bitching complaining to me?
i'm not affiliated with TM, just information sharing.
if you don't feel like taking the campaign, then don't. go chase swu2. i don't lose nor gain anything. except my temper.

This post has been edited by Oltromen Ripot: Aug 30 2022, 11:56 AM

My installation in Oct 2021 still give Deco M9 Plus as mesh.

November 2021 replaced campaign with mesh of .... Cap Ciku.

I think i read few days ago in one of FAQ; RM10 processing fee.

Stupid TM offering only bundling for higher speed plan.

I hate this tactic.
500Mbps/100Mbps RM249 includes discount -RM60 for the bundled tv pack.
So even if I unsubscribe (thinking I can save RM60), it will end up same price RM249 after removing tv pack. And that, if TM even allow it to be unsubscribed.

"Triple-play" service my ass. It's just another tactic to say we can't subscribe only internet without paying hefty charges.

This post has been edited by Oltromen Ripot: Sep 6 2022, 05:37 PM

🤭 you made it sound like you we never sure who was it that you had let in to probbbbbably mod your network equiment

This post has been edited by Oltromen Ripot: Sep 7 2022, 05:48 PM

I don't use whatsapp. So no need to watch out for any offer-through-whatsapp 😂

Fixed.
What's the label? LOS?

It means your signal interrupted. It could anything from the other end all the way to your BTU. Cannot be that it's your BTU suddenly popped a vein, right?

Call helpline. Nothing that you can do. Unlikely that you somehow crippled fibre cables within your reach or damaged the BTU.

Was that ...

Cause April the agent come check .... 🥰

or

Cause (in) April, the agent come check... 😓

yes, HSBB is vendor-agnostic government-owned and government-sponsored.

TM only manage it.
Unifi Maxis Digi Celcom etc also can serve you through HSBB.

add:
aannnnnnd, make sure you get advise on how to switch proper without losing your existing port in the process. me not experienced though.

This post has been edited by Oltromen Ripot: Sep 9 2022, 03:50 PM

apologies vs
apologise

I'm April-fooled by disgusting imagery now.

My advice: do walk-in to Maxis Centre and explain your need.

I walked in (for different purpose) but upon prod by CS about fibre, I end up subscribing after CS said they have different database with up-to-date data (while the web gets it later). Indeed, a few of my distant neighbours on same street are already inside the Centre's database eventhough web did not even display the street. And CS said they have team that will chase TM to add my non-existent premise into the database. Kowtim complete install in less than 1 month.

My own take; the web is aimed for new sign-up and existing Maxis Fibre customer to self-service, not so much for refugee from another competitor. It isnpossible the web says no more because all ports already utilised in your area, but, your case is you want to reuse.

/me not affiliated with Maxis, but i shamelss plug for them in this thread because i am satisfied with the pre-sales, sales, and provisioning eagerness.

This post has been edited by Oltromen Ripot: Sep 9 2022, 04:17 PM

though, the electronic devices at either end are....

is your try me (mesh) still in contract at the time you requested to change?

or did you only terminate the tv pack in order to reduce bill? note that in my bill, TM charged for the pack and then immediately give refund as if its a perk of subscription - nett effect will be zero ringgit reduced if tv pack is terminated alone.

This post has been edited by Oltromen Ripot: Sep 9 2022, 11:33 PM

If you read the ultimate promo T&C, you will get the idea that broadband, tv pack, and any later optional add-ons are separate contracts BUT, all are hinged to the broadband.

if you terminate broadband, then the others have no choice but to also terminate.
even if your broadband - on its own - contractually tied until nov2022, you cannot terminate it without affecting the contract for your mesh, which is supposed to end 4 months later in feb2023.

so, how did it go?
they allow to downgrade from "Try Me (Mesh Wifi) 500Mbps + UnifiTV RM249" to "Extraordinary 500Mbps Broadband-only RM209" without penalty?

This post has been edited by Oltromen Ripot: Sep 16 2022, 09:50 PM

maybe ... unifi tv box is not wifi 5-ready(?) .... but the way CS said it made it sounds as if ALL android box?