haih..... nak jadi pencuri pun, biarlah menjadi pencuri yang berilmu dan tak kosong lagi menyusahkan.... ohwa-

unifi broadband and unifitv subscription are related, but separate.
your broadband subscription bundled with unifitv or not?
someone above responded and gave you link to activate - IF you have unifitv subscription.

cannot go around comparing like that when it comes to TM's unifi.

each customer gets different package, different bundling, different pricing, different treatment.

rubberstamp MCMC said "baca terma dan syarat betul-betul sebelum men-titik-kan surat jualan"

eh? i missed out this critical information. you mean, the current "free" with unifitv is only for 2yrs?
after that will be charged in addition to unifitv?

got la... even when i installed 100Mbps few months ago. it's delivered separately after installation of fibre BTU and router.

you need to submit port-out application to rival; ONLY THEN unifi MIGHT counter offer for you to STAY WITH UNIFI.

blindly go to ask unifi for better offer is a futile exercise.

I check mine.

So "WTF" that I can actually get my current packaging 500Mbps/RM249 reduced to 500Mbps/RM219?

But will this trigger penalty of existing contract because it's reducing price?

This post has been edited by Oltromen Ripot: Aug 25 2022, 12:14 AM

I just concluded a chat.

This concerns the on-going "Extraordinary Campaign (Existing Users)" that is supposedly offered through app and web portal.

RM209 500Mbps - Extraordinary Unifi Plus Box/Mesh
RM219 500Mbps - Extraordinary Unifi Plus Box + tv pack
RM279 800Mbps - Extraordinary Unifi Plus Box/Mesh
RM289 800Mbps - Extraordinary Unifi Plus Box + tv pack

My current plan is "500Mbps - Try Me Ultimate (Mesh Wifi) RM249" which includes Unifi Plus Box + Ultimate Pack + Deco M9 Plus.

I am looking forward to "500Mbps - Extraordinary RM219". That's a price reduction of RM30. Small, but still a potential reduction.

Key takeaway of what CS wrote in my chat:

• the campaign is primed towards upgrade and new users (!?)
  
• contract renewed back to 24mths
  
• CS not sure if my subscription is eligible to switch to same speed at lower price; asked me to call 100 and ask eligibility from "4"; if eligible then no penalty when switching plan.
  
• i switch to ask about upgrading instead; confirmed no penalty, just contract period renewed.
  
• the Unifi Plus Box is capable of "basic viewing" - i didn't ask what is it, nor did she explain further.
  
• Those subscribing w/ Unifi Plus Box but without TV pack bundle can contract tv pack separately, now or later, at full price (e.g. Ultimate Pack is RM60).

MY OWN CAUTION TO YOU:

• beware if you are currently contracted to existing tv pack - switching might trigger breach and penalty, read the Extraordinary T&C first. like me, still have partial of its 1 year contract until end-October 2022, so switching without due diligence can get me penalised

This post has been edited by Oltromen Ripot: Aug 30 2022, 10:23 AM

Were you asking me?

I chose 500Mbps because

• when I signed up middle of 2021, we were going in and out of MCO with no clear signal on how things are going
• during which we need switch back-and-forth to school-from-home and work-from-home
• a lot of video streaming incoming to home
• frequent video conferencing outgoing from home (priority)
• 500Mbps download + 100Mbps upload is the minimum bundle offered back then with the highest advertised upload rate

fibre contract (start w/ 2 years) and tv pack contract (start w/ 1 year) are separate, even if they had bundled and started at the same time.

According to CS chat, if you take up/switch to rateplan without tv pack bundled, you can contract any tv pack separately now or later, at its prevailing price.
e.g. Ultimate Pack current prevailing price is RM49.90

But, if you have current tv pack bundled in, and still on-going, and you wish to switch to a fibre without tv pack, tread carefully and make sure you did not trigger penalty regarding existing tv pack contract.

Haih....
Why you focus only on the download rate? I also know even 4K don't need 100Mbps download.

I need to consider multiple concurrent users.
The deliberation is not only download rate.
For video conferencing, have to consider the upload rate as well.

If there is a 300Mbps download / 100Mbps upload package, then yeah, I'll take it.
But there's none, right?
So 500Mbps download / 100Mbps upload is the lowest entry for my requirement.

This post has been edited by Oltromen Ripot: Aug 25 2022, 12:28 PM

yeah... i get THAT "no point" feeling with seeing how that conversation is going.

what does https://1.1.1.1/help say of your IPv6 test?

or this? https://test-ipv6.com/

This post has been edited by Oltromen Ripot: Aug 25 2022, 10:55 PM

Can I suggest?
for you to disable all IPv6-related configuration, let it rest for a day or two, then re-enable.

or, export settings into a file, reset router to factory, start reconfigure from scratch.

Extraordinary Campaign for existing user.
as at 29th August 2022

I checked with 100> 4 Promotions as to moving my current 500Mbps (RM249) to 500 Mbps (RM219):
This offer is for UPGRADE; NOT to downgrade or to maintain the same (bolded caps is my own stressing)

aniq8676: This promo is offered from 22/Aug/2022 until 31/Dec/2022

zellleonhart: received a call from TM ... Confirmed that the promo price is PERMANENT even after 24 months contract ends. .... asked 2 different livechat CS agents, both said it's permanent. The T&C and FAQ documents never mentioned that you will fall back to original price after 24 months.





This post has been edited by Oltromen Ripot: Aug 29 2022, 05:22 PM

Unifi app, "Upgrade Plan" button.



This post has been edited by Oltromen Ripot: Aug 29 2022, 04:48 PM

gila if i wilfully trigger penalty clause RM249*14mth remainder
- payable immediately - only to be stuck in a fresh RM219*24mth.

Otherwise, I don't mind refreshing contract to a new 24mth if I can get RM249 adjusted to RM219.

This post has been edited by Oltromen Ripot: Aug 29 2022, 05:54 PM

I didn't ask specifically, and CS didn't mention specifically.
We just end the conversation politely at "the offer is for upgrade bla bla bla not maintain or downgrade bla bla bla", as that already carry the implicit penalty for other than upgrading.

it's cheaper to continue paying excess RM30/mth difference for the remaining 14mth than immediately having [to pay RM249*14 AND still having to pay RM219/mth for another 24mth], right?

This post has been edited by Oltromen Ripot: Aug 29 2022, 06:14 PM

You misunderstood the 6mth upgrade part.

Let's say you switch from current lower speed to next level speed

• all upgrades gets a new 24mths contract
• upgrade price remains even after end of new contract
• those who switch up to 100Mbps, gets to enjoy promotional 300Mbps speed in the first 6mths
• those who switch up to 300Mbps, gets to enjoy promotional 500Mbps speed in the first 6mths
• those who switch to 500Mbps, gets to enjoy promotional 800Mbps speed in the first 6mths

damn. i suddenly feels disgusted re-reading what i posted. why am i doing sales pitch?

This post has been edited by Oltromen Ripot: Aug 29 2022, 06:27 PM

if you are already paying exactly RM200, then what benefit do you get for paying additional RM8 (without tv pack)? or additional RM18 (with tv pack)?

that will depend on your own analysis whether beneficial or not.
maybe you don't have a tv pack before and this little upgrade gives to a tv pack and an android-variant unifi plus box to go.

(if subscribed separately; ultimate tv pack is RM60 and plus box is RM20.)

This post has been edited by Oltromen Ripot: Aug 30 2022, 10:22 AM