Mine stuck at distribution center in Puchong since 4th Jan. Something must have happened over there till so slow the things are moving out. I spam their virtual CLIO or something service center two days ago till a real person replied me, then I was promised that it will take another 2 to 4 days max. And they gave me an RM10 voucher.

And I'm still waiting for my parcel.

2 times

Just discovered this as well, spam CLIO virtual assistant until real person came.

I am also in the same situation, package from Puchong, headed to my area Petaling. Order 10th Jan stuck in Klang with a third party.

Hope your package arrives soon.

I hope they can settle the issue fast. I ordered some Chinese bak kwa for CNY.

My parcel originally delivering by LEX, 11st Jan failed to deliver then no news, today received email said Ninjavan picked up the parcel.

You should be receiving your parcel anytime now

lol didnt read the news ke

deliveryman mogok

Thought that is JnT?

Really? No wonder.

sadly not jnt this time

Strange. I also cannot find their telephone contact number on their website.

They are limiting the ease of contacting them I suppose.

Even live chat agent option is hidden until you spam CLIO more than 10 times.

Use facebook got agent will reply in messenger

if not yet exceeded the last expected delivery time they won't do fuck all for you

good for you... remember bayar tao

Lazada will probably initiate a refund if they can't deliver on the last expected delivery date.

mine also same, say will deliver on 11 until today also never deliver ...

this morning i just cancel my order then suddenly 1pm parcel arrive pulak

You may get a refund for order cancellation AFTER receiving the goods.

3 days? rookie numbers.
i ordered my item on 12.12, received it on 2.1