What is the reason Unifi provide very slow upload speed?

Story
My friend NAS is dead due to flood, he start off-site backup to my TrueNAS, while saving themselves.
I been monitoring the progress, the transfer are half-way.
The NAS is ruined, send to Data Recovery pros and the disk is beyond recover!

Even with 200Mbps upload takes 4.4 days to complete whole, not to mention that 200Mbps is not 100% all time (TM cheat speedtest to satisfy customer)

---
I write this just to told this story, having a NAS not mean immune to data loss, even with off-site backup in place, still limited to ridiculous Unifi upload speed.

Even with public cloud, still limited to internet speed.

However, I still have my friend backup 6 month ago... you know why...

My opinions:
1.No enough Bandwidth for serve non-normal usage user. (Normal user does not need that high upload speed)
2.Prevent ridiculous Torrent upload to cause higher congestion to the network.
3.Prevent user to provide non-home user service like hosting services.
4.TM does not want to spend too many money on connectivity network out of Malaysia.(So just give lower upload speed might enough for local network usage)

This post has been edited by go626201: Dec 26 2021, 10:18 PM

Just because you get full speed in speedtest to local server, doesn't mean you can get same performance to other network. There are too many factors affecting speed once your data leave TM network.

If you want to see the actual speedtest bullshitery, Try the current digi postpaid 150 plan. The (well hidden) contract obviously said you are getting 10mbps, and you really do. But digi play game on connection to speedtest servers to give you full 100mb LTE speed result every time. How is that even legal also I have no idea.

1. 500 or 800Mbps package should be consider power user level, speed should be 2:1 ratio at least.
2. Limit tcp/udp spawn session
3. Hosting website at home using raspberry-pi much cost effective and higher performance compared renting shared hosting with Exabytes/Shinjiru.
4. My friend at Meru, I at Seremban, "Local" transfer should be faster

Then why other fiber ISP like TIME, Allo, ISP under Allo Fiber can provide symmetrical speed while TM cannot?

yea, many ISP cheat on speedtest

1.I mean what's the point,if TM unable to provide high upload speed for connection outside of Malaysia.
3.TM actually does not allow commercial usage for home user plan.
4.It really depends of the file,the utilize % of the network,and also software or method.

For the last question,I think it go to the first anwser,TM does not have enough power to provide so many power user to utilize the network.(As u can see TM always have congestion issue within Unifi network,so provide higher speed causing more problem)

Unifi 30MBS.. Download 30 upload10

Maxis 30mbps.. Download 30 upload 30

Why? Both charge user the same package price

Like this, we cannot have high end stuff, save data even subscribe Synology Cloud, all these useless when using Unifi. high speed plan just useless

---
my friend being paranoid, put his new NAS at my home and attach Network Drive over the internet...

Even with the Biz plan, unifi give lower upload speed as well, So what is the other reason? Need to buy leased line or direct over metro e for symmetrical speed?

I doubt other ISP cheat on speedtest. Every time I get result numbers on other ISP its always within reason, and it's tally with my expectation for each servers I chose.
Even if there is indeed some manipulation it's undetectable at best.


Digi punya kencing so blatant one. And it is actually a carefully planned scam marketing.
celcom/maxis/unifi LTE- u buy 10mbps data package, speedtest show 10mb max. U buy 50mbps data package, speedtest show 50mbps max. simple.
digi postpaid 150 with unlimited addon - u buy 10mbps, speedtest show 100mb.

1 test from 1 person seems no big deal. but these fake numbers adds up.
How about 1k subscribers doing these rigged speedtest over time?

Well, here's the result:
https://soyacincau.com/2021/10/22/digi-offi...ing-to-reports/

And yes, that's a sponsored article. Backed by actual (manipulated) data from ookla speedtest yo. Thats how they run marketing with data manipulation scam, starting with seemingly harmless speed test manipulation.

paking jokers feels good about themself with ther fake data and paid soyacincau to publish fake news.
Officially fastest mobile network my ass.

This post has been edited by failed.hashcheck: Dec 26 2021, 11:16 PM

+1
I forgot about Biz plan
Many of my biz customer had to wait cloud sync when shop close, yeah, upload speed too slow for large data

wow, you been doing testing, about digi postpaid 150 with unlimited addon - u buy 10mbps, speedtest show 100mb. have you try download a file? download from not port 8080

Yeah every form of connection is throttled at 10mbps once you subscribe to that unlimited add on as mentioned in that maliciously hidden and misleading and clause title.

All downloads are at port 443/80 or some random proxy ports. All tops at 1.25MBps

Already terminate the plan not long ago but still keep one of those rigged speedtest results. This test was made in desktop browser via tethered LTE modem when all my other connections were capped at 10mbps.


This post has been edited by failed.hashcheck: Dec 27 2021, 12:06 AM

The main reason why Unifi has low upstream bandwidth is because at the start of the FTTH implementation, TM choose to use GPON technology, which is 2.4 Gbpss down and 1.2 Gbps up per core. That's why Unifi packages are like that.

Now actually, TM has uses a certain newer technology (hint: like what Allo uses) that allows TM to actually give their customers symmetrical speed. All new buildsout for the past few years uses this technology, and TM also in the midst of upgrading older exchanges that uses the original tech. But I don't think TM will ever change their Internet package ever.

Just because user host their own server does not mean it is a commercial use.

Other than that ISP should give some leeway when it come to local connection instead of limiting it the moment user authenticate into the network.

depends on plan?
I feel Digi improved alot (Im not using 150 , but old 120 Family with 120GB)
Almost all location with 4G Full bar from KL - Kuantan - Perak can easily reach 50Mbps and above , some of them can even reach 200Mbps+ , with other speedtest server , fast.com , and my own speedtest server hanging on cloudflare
some says Digi improved alot because they just enabled 4CA / 256QAM recently which other 3 telco done long time ago

I think you missed out my entire point. Read again in full maybe. - its not about performance issue. Its about speedtest manipulation and using that rigged results as marketing material.

I heard that Maxis already implemented XG-PON which capable of 10Gbits. But it is only for commercial use only.

I understand ur point.
It's normal they use speedtest.net awards as marketing material , as you know , all telco did this , including Maxis when they get Speedtest.net awards , and most of them did do speedtest manipulation with their own speedtest server (Example , Hotlink 3Mbps test Maxis server can reach full speed , U Mobile GX30 test U Mobile server = full speed uncapped) , but i never saw they allow all port 8080 to get uncapped speed (or maybe a Malaysia speedtest server IP whitelist)
and my friend using the Digi 35 Unlimited 3Mbps plan , i only saw he got 50+Mbps speed via Speedtest.net Digi server only , the other server seems like hard capped 3Mbps , including other speedtest server.

Btw the Digi Infinite 150 has gone? Now is Digi Postpaid 150 with addon only 10Mbps? (10Mbps is Digi Infinite 100 plan iinm)

TM's FAQ (https://unifi.com.my/lsds/assets/pdf/fibre/FAQ%20General%20unifi%20Home.pdf) reasoning is
"The upload speed for the unifi plans is sufficient to provide good experience to almost all customers. From the usage statistics of our existing unifi customers, 90% of total users only utilised less than 5Mbps upload speed."

So basically they say "you don't need it"
And it's "good enough"

When we all know the reality is their GPON infrastructure limits. Though I wonder why they could not give 2:1 ratio like GPON, which would give 400Mbps up (and in the past they gave 500Mbps up for 800Mbps plan then quietly downgraded it)

Also, I wonder how other ISPs on TM Infra get to give 30/30? Like Maxis Fibre 30Mbps plan.

Another argument is "okay, you say that we usually don't utilize that much, then why not give us MORE bandwidth since it isn't being used anyways so that when we DO need it WE CAN DO IT FASTER???"

This post has been edited by PRSXFENG: Dec 27 2021, 10:51 AM

GPON run 2:1 speed ration, there is no reasons can make 2:1 at subscriber side

Yea, even TM use XG-PON in the future (10/10GbE), package will remain same forever no improvement

Yes, like GITN riding TM fiber using Multi-mode Ethernet PON, yet still 1GbE standard, doing Windows Update, Driver Update, Security Update maintenance take forever even download not start due GITN block microsoft update.

TM FAQ is very stupid statement, of course statement for average joe on 300Mbps lower...

I agree with you, since many subscriber on lower speed, then upload bandwidth have much room for power user that have power stuff like Synology NAS, QNAP NAS, cloud device,
500 and 800Mbps plan should be consider Power User subscriber, speed should 2:1 ratio at least like 500:250 Mbps, 800:400 Mbps

telekom support wait 24hr. maxis 48hr