Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Queries Help Restore Old Account, Account logged out unable to verify

views
     
TSfztt_new P
post Nov 14 2021, 02:08 PM, updated 5y ago

New Member
*
Probation
0 posts

Joined: Nov 2021
-- Please keep your post concise to ensure a speedy review from us. We suggest 250 words or less. --

My old userid is fztt, the email it's associated with has been deactivated long ago.

So when I was logged out and asked to renew password, I can't verify my account.

I've emailed helpdesk my userid, old email and new email, please help to restore.

Thank you.
TSfztt_new P
post Nov 19 2021, 12:18 PM

New Member
*
Probation
0 posts

Joined: Nov 2021
QUOTE(fztt_new @ Nov 14 2021, 02:08 PM)
-- Please keep your post concise to ensure a speedy review from us. We suggest 250 words or less. --

My old userid is fztt, the email it's associated with has been deactivated long ago.

So when I was logged out and asked to renew password, I can't verify my account.

I've emailed helpdesk my userid, old email and new email, please help to restore.

Thank you.
*
Still no response from the admin team and I noticed the big red notice asking everyone to update their emails.

In the first place, members should not have been barred just because their passwords are in a compromised password database, you could have forced a change of password & email update after they logged in.

From the number of requests here, it seems like many old members are affected.
garyeow02 P
post Nov 26 2021, 07:48 PM

New Member
*
Probation
2 posts

Joined: Nov 2021


QUOTE(fztt_new @ Nov 14 2021, 02:08 PM)
-- Please keep your post concise to ensure a speedy review from us. We suggest 250 words or less. --

My old userid is fztt, the email it's associated with has been deactivated long ago.

So when I was logged out and asked to renew password, I can't verify my account.

I've emailed helpdesk my userid, old email and new email, please help to restore.

Thank you.
*
I just recently realised that we need to reset the password as well. The email that was previously used to register my lowyat userid does no longer exist anymore. Same-same like you, I now no longer able to access my lowyat account that I've been using since 2006. Hope admin can help me too sad.gif
Tealifos
post Nov 28 2021, 02:27 PM

Getting Started
**
Junior Member
86 posts

Joined: Oct 2021
N the issue using new account
Cannot post more than 3
Sometime got error even if not 3
heater8812
post Dec 1 2021, 02:00 PM

New Member
*
Junior Member
37 posts

Joined: Dec 2021
i think there are bugs in this forum? was logged out from my previous acc since last week, and cant log in. However can still log in using mobile. But was unable to do so since yesterday.

maybe encouraging to create more dupe acc to increase user counts?
ijkho17 P
post Dec 1 2021, 05:58 PM

New Member
*
Probation
1 posts

Joined: Nov 2021


Same boat here, the old account was created like 18 yrs ago, the email associated is no longer valid, can't access the old account anymore and the new account has quite a few restrictions and limitations sad.gif
waruna2021 P
post Dec 2 2021, 10:58 PM

New Member
*
Probation
0 posts

Joined: Dec 2021
Same here. My previous account cannot login anymore.. Asked to verify but the problem is my email used to register the account is no longer exist.

Where is admin? Can help us please..
se7en
post Dec 7 2021, 12:29 AM

resistance is futile
Group Icon
Admin
1,806 posts

Joined: Jan 2003
From: Captain's Cabin, Black Pearl

Please email helpdesk@lowyat.net with your request as we need to confirm your old account ownership before we help you with an email update.
waruna2021 P
post Dec 9 2021, 04:22 PM

New Member
*
Probation
0 posts

Joined: Dec 2021
QUOTE(se7en @ Dec 7 2021, 12:29 AM)
Please email helpdesk@lowyat.net with your request as we need to confirm your old account ownership before we help you with an email update.
*
Already email last night. Hopefully can get response soonest possible. TQ
@jiman
post Dec 14 2021, 11:09 PM

Getting Started
**
Junior Member
62 posts

Joined: May 2008


QUOTE(waruna2021 @ Dec 9 2021, 04:22 PM)
Already email last night. Hopefully can get response soonest possible. TQ
*
It took me about 2 weeks to get a reply, I pitty the helpdesk guys, maybe too many emails.

I resend the same email on day 14th and manage to get a reply on the same day.


rclxms.gif


spacexdragon P
post Dec 21 2021, 01:47 PM

New Member
*
Probation
0 posts

Joined: Dec 2021

QUOTE(se7en @ Dec 7 2021, 12:29 AM)
Please email helpdesk@lowyat.net with your request as we need to confirm your old account ownership before we help you with an email update.
*
Sent helpdesk an email too. Hope to get response from the team soon.

 

Change to:
| Lo-Fi Version
0.0126sec    0.59    5 queries    GZIP Disabled
Time is now: 18th December 2025 - 03:02 PM