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 Maxis Internet Data Reliability

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TSbug_vengeance
post Oct 28 2021, 03:22 PM, updated 5y ago

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hi
sometimes i got problem with my maxis line.
suddenly like there is no internet for my maxis number
need to switch ON & OFF the Mobile Data ....or turn on & off AIRPLANE mode

last time when i use HOTLINK prepaid,my connection was fast & stable
later change to HOTLINK FLEX/POSTPAID,i notice the speed arent as reliable & fast

any maxis representative here to advise ?
UserU
post Nov 24 2021, 11:18 PM

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Their quality has become worse day by day. Just like you, have to keep toggling airplane mode and data.

Can't even send a 10Mb video over Zoom without failing,

Still charge premium rates with subpar service

Macha kasi channn laaaa
Strike Eureka
post Nov 28 2021, 04:57 PM

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Network is getting bad and there is no plan to improve it at the moment, suggest port out of no longer under contract
clivengu
post Dec 2 2021, 12:57 AM

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QUOTE(UserU @ Nov 24 2021, 11:18 PM)
Their quality has become worse day by day. Just like you, have to keep toggling airplane mode and data.

Can't even send a 10Mb video over Zoom without failing,

Still charge premium rates with subpar service

Macha kasi channn laaaa
*
Yes same. One day toggle airplane mode for 10 times at least.

Maxis plan to ditch 3g and go 4g 100% by end of this year.. I think because of this.. now my phone keeps going EDGE when 4G signal is weak.. previously goes to 3g at least still hv some internet... now totally nothing.
Damn unreliable... from bad to worse.
PJng
post Dec 2 2021, 12:58 PM

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Saw many maxis/hotlink user say same thing,
But other telco no such problem, as i saw thread on telco section
lalakiki
post Dec 2 2021, 01:00 PM

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ya., same... need to change airplane mode or restart device...

coyouth
post Dec 2 2021, 03:30 PM

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true. maxis internet connectivity is getting shittier. have to restart phone to re-activate the line. question is, which competitor is more reliable?

This post has been edited by coyouth: Dec 2 2021, 03:30 PM
Strike Eureka
post Dec 6 2021, 02:47 AM

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QUOTE(coyouth @ Dec 2 2021, 03:30 PM)
true. maxis internet connectivity is getting shittier. have to restart phone to re-activate the line. question is, which competitor is more reliable?
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Digi
muttly
post Dec 7 2021, 09:44 AM

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QUOTE(clivengu @ Dec 2 2021, 12:57 AM)
Yes same. One day toggle airplane mode for 10 times at least.

Maxis plan to ditch 3g and go 4g 100% by end of this year.. I think because of this.. now my phone keeps going EDGE when 4G signal is weak.. previously goes to 3g at least still hv some internet... now totally nothing.
Damn unreliable... from bad to worse.
*
Next time this happens - can you check to see if you get a IPv4 address or just an IPv6 address.

You may use the website whatismyipaddress.com. I found that I only get this issue when they provide an IPv6 address without the IPv4.

incredibless
post Jan 23 2022, 10:02 PM

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QUOTE(coyouth @ Dec 2 2021, 03:30 PM)
true. maxis internet connectivity is getting shittier. have to restart phone to re-activate the line. question is, which competitor is more reliable?
*
Digi and UMobile. Coverage wise digi is wider and better in sub-urban. For UMobile major cities and klang valley is good too. So far at least rarely experience connection issue
when 4G full bar for UMobile and DiGi. Maxis previously yes..
bootmod3
post Feb 18 2022, 02:19 PM

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Yeah I have to do the airplane mode thing also.
nova80
post Jun 5 2022, 11:58 AM

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I have the same issue too, just saying. I thought I’m the only one…
nivlanauk
post Dec 10 2024, 10:26 PM

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It's 2024, I wonder if anyone is still facing issues with mobile data inconsistencies?

In the same area (bukit jalil), 1 day it can be stable, another it would be toggling between 4g & e.
But when I'm in KL main city area, no problem at all.

So I don't think it is my phone issue?
coyouth
post Dec 19 2024, 05:17 PM

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QUOTE(nivlanauk @ Dec 10 2024, 10:26 PM)
It's 2024, I wonder if anyone is still facing issues with mobile data inconsistencies?

In the same area (bukit jalil), 1 day it can be stable, another it would be toggling between 4g & e.
But when I'm in KL main city area, no problem at all.

So I don't think it is my phone issue?
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it happens in puchong too
Raymond T.
post Dec 21 2024, 01:46 AM

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QUOTE(coyouth @ Dec 19 2024, 05:17 PM)
it happens in puchong too
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Have you try to replace new simcard ?
coyouth
post Dec 22 2024, 08:12 PM

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QUOTE(Raymond T. @ Dec 21 2024, 01:46 AM)
Have you try to replace new simcard ?
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Nope.
sadlyfalways
post Mar 1 2025, 08:24 AM

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Anyone having issue with no volte? All calls going to 2G and dropping ?

 

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