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Queries No longer use the old email

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TSnicole_4ever_1 P
post Oct 13 2021, 11:33 PM, updated 5y ago

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When I try to log in, lowyat requested me to reset password and the problem is I never use that email anymore.

How do I get back the old account?

Much appreciated it.
se7en
post Oct 14 2021, 12:25 AM

resistance is futile
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From: Captain's Cabin, Black Pearl

please email helpdesk@lowyat.net and we should be able to help you update your email (after some basic verification).

Thank You
TSnicole_4ever_1 P
post Oct 14 2021, 11:20 AM

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QUOTE(se7en @ Oct 14 2021, 12:25 AM)
please email helpdesk@lowyat.net and we should be able to help you update your email (after some basic verification).

Thank You
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Yes, emailed yesterday.

Thanks
JimbeamofNRT
post Oct 14 2021, 12:30 PM

the Original Lanji@_ Chicken Rice Shop Since 2002
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QUOTE(nicole_4ever_1 @ Oct 14 2021, 11:20 AM)
Yes, emailed yesterday.

Thanks
*
Hi Nicole

Did you manage to get back to your old account?

I managed to get into mine back after sending email to the email address above.

the helpful staff asked me some basic security questions and apparently my previous password password has appeared at https://haveibeenpwned.com/Passwords

cheers!
jimbet1337
post Oct 14 2021, 07:04 PM

meh
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I too having the exact same issue (old email no longer used).

I can't no longer login via my other devices which require me to key in existing password.

I have sent an email to helpdesk.
PJng
post Oct 15 2021, 10:31 PM

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Admin, anyway to put this on mobile site?
Most of user now use phone, which cannot read/see it

Welcome back; your last visit was: Today, 04:57 PM
Lowyat.NET latest news: Account Security - HIBP Compromised Password Check
jimbet1337
post Oct 18 2021, 02:51 PM

meh
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QUOTE(jimbet1337 @ Oct 14 2021, 07:04 PM)
I too having the exact same issue (old email no longer used).

I can't no longer login via my other devices which require me to key in existing password.

I have sent an email to helpdesk.
*
Resolved. Thanks admin team.
zairee2580
post Nov 3 2021, 03:18 PM

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From: Utara ke Selatan


Why lyn.net still use mandatory yahoo mail for recovery? My yahoo mail already been dead n currently I use Gmail. If anything happens, I will have problems logging in. #justsaying
Sanz10
post Nov 7 2021, 05:17 PM

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I see that many users face the same problem. Maybe we can merge all the threads into 1 and create a list of users so it's easier for the admins.
se7en
post Nov 8 2021, 11:52 AM

resistance is futile
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From: Captain's Cabin, Black Pearl

QUOTE(zairee2580 @ Nov 3 2021, 03:18 PM)
Why lyn.net still use mandatory yahoo mail for recovery? My yahoo mail already been dead n currently I use Gmail. If anything happens, I will have problems logging in. #justsaying
*
There is no such thing as mandatory yahoo mail. Just update your email address to a functional one at https://forum.lowyat.net/index.php?act=UserCP&CODE=08
bsa12
post Nov 8 2021, 06:19 PM

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From: klang valley



I have updated with new email. Cannot validate the account. The forum announcement still appears. Please help. Don't locked my account.

This post has been edited by bsa12: Nov 8 2021, 06:20 PM
PJng
post Nov 8 2021, 06:58 PM

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QUOTE(bsa12 @ Nov 8 2021, 06:19 PM)
I have updated with new email. Cannot validate the account. The forum announcement still appears. Please help. Don't locked my account.
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That just info banner
If email still valid ignore it

 

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